On-Site PC Services

Business Details

25 Years

experience

Emergency

services

Your Trusted IT Support Partner in Roanoke, TX

On-Site PC Services is a dedicated team of IT professionals committed to delivering enterprise-level technology solutions tailored to meet the evolving needs of businesses. With over two decades of experience, we specialize in proactive monitoring, cybersecurity, and cloud management, ensuring our clients' systems remain secure and efficient. Our client-first approach emphasizes understanding unique business goals to provide strategic IT roadmaps and 24/7 support.

Recognized for 150+ five-star reviews, we pride ourselves on building long-term partnerships through transparency, compliance-ready solutions, and a team of certified experts. Our mission is to empower businesses with cutting-edge technology while maintaining the highest standards of reliability and customer satisfaction.

Services

Managed IT Services Cybersecurity Cloud Management Network Support VOIP Phone Systems Virtual CIO Services Hybrid Cloud Video Security

Details

Year established: 2001

Highlights and features

We offer 25+ years of experience in enterprise IT solutions.
Our team provides 24/7 proactive monitoring and support.
We implement compliance-ready cybersecurity frameworks.
We guarantee transparent reporting and strategic IT roadmaps.
Our 150+ five-star reviews reflect client satisfaction.

What people say

Exceptional IT support Proactive monitoring Dedicated customer service Trusted partner Reliable solutions

Website

Update Listing

Services

Managed IT Services

Our Managed IT Services provide continuous monitoring and maintenance of your technology infrastructure. We handle cybersecurity, cloud solutions, and network support to ensure seamless operations. Clients benefit from reduced downtime, expert oversight, and scalable strategies tailored to their business goals.

Cybersecurity

Our Cybersecurity solutions protect against evolving digital threats through advanced monitoring and compliance frameworks. Services include risk assessments, encryption, and incident response. Clients gain peace of mind with proactive defenses and expert guidance on regulatory requirements like NIST and CMMC.

Cloud Management

Cloud Management optimizes your IT environment with scalable storage, collaboration tools, and disaster recovery. We implement Microsoft 365, Azure, and hybrid solutions. Businesses achieve cost savings, enhanced security, and seamless access to critical data across distributed teams.

Network Support

Network Support ensures reliable connectivity and performance for on-premise and hybrid systems. Our engineers configure, monitor, and troubleshoot networks to prevent disruptions. Clients receive 24/7 oversight and rapid resolution for mission-critical operations.

VOIP Phone Systems

VOIP Phone Systems deliver scalable communication with advanced features like call routing and analytics. We deploy hosted PBX solutions to improve collaboration and reduce costs. Businesses enjoy enterprise-grade reliability and integration with existing IT infrastructure.

People

Brian Davis

President / Founder

Brian Davis founded On-Site PC Services in 2001 after a career in corporate IT. He specializes in strategic technology consulting and client partnerships, emphasizing people-centric solutions for small businesses.

Joe Craven

VP of Professional Services

Joe Craven leads client services with 20+ years in IT, including CIO roles at AmLaw firms. He focuses on process improvement and compliance, enhancing operational efficiencies for managed service clients.

Andrew Sweeney

Senior Support Engineer

Andrew Sweeney, a 2017 hire, specializes in server virtualization and hardware. His problem-solving skills and customer service earned him a promotion to Level 2 System Engineer.

Caleb Plumlee

Technology Alignment Manager

Caleb Plumlee joined in 2023, excelling in proactive IT projects and client support. His focus on continuous improvement ensures reliable solutions and minimized downtime for clients.

Graham Campbell

Field Engineer

Graham Campbell, a 2018 hire, manages IT systems across client environments. His technical expertise and problem-solving skills make him a key asset in field operations.

Questions

What IT services do you offer?

We provide managed IT services, cybersecurity, cloud management, network support, VOIP phone systems, and virtual CIO services tailored to business needs.

Do you offer 24/7 IT support?

Yes, we provide after-hours support Monday-Friday 6 PM-10 PM and weekends 8 AM-10 PM for urgent issues.

How do you handle cybersecurity threats?

We implement layered security frameworks, including monitoring, encryption, and compliance with standards like NIST and CMMC to protect against evolving threats.

What industries do you serve?

We support healthcare, financial services, legal, construction, and other industries with customized IT solutions across the Dallas-Fort Worth area.

Can you help with cloud migration?

Yes, our cloud management services include migration, optimization, and hybrid solutions using platforms like Microsoft 365 and Azure.

Reviews (7)

Write a Review

Michelle Savage

Aug 15, 2021 Report

Paul was very professional and helpful. He was able to identify my issue immediately and have my system up and running again. Thank you, Paul!

Marsha Skinner

Aug 14, 2021 Report

The OSPC team worked so hard to get our office up an running! They rescheduled their day so that we would be ready to re-open our office when we moved. We would not have been able to move in if they had not gone so far above and beyond to get us ready! Thank you guys so much!

Star Nephrology

May 11, 2021 Report

We highly recommend On-Site PC. They have been our IT provider since 2012. We can always count on extraordinary customer service from the time Kelly answers the call until our issue is settled by one of their very attentive staff. Justin W. has been our go-to-guy for most issues, and we can always count on him for prompt resolution!

Mark Arciero

Mar 10, 2021 Report

I have been extremely pleased with the service OSPC has provided my company. They are extremely knowledgeable, responsive to issues, and will go the extra mile to support you. I have recommended them to others without hesitation. Thank you OSPC!

Scott Wood

Feb 17, 2021 Report

Always responsive to our company needs. Their team is able to fix most issues on the first call. In the few instances where they needed to investigate the issue more, they were able to get back to us in the timely manner. They communicate well with frequent status updates. Extremely happy with service.

Eric Beal

Jan 20, 2021 Report

On-Site PC Services is the Best! I own a law firm with 10 attorneys, about half a dozen staff members, and multiple offices; we could not make it without them! We have used other providers prior to finding them, and they far outshine all of their competition. Why? Because they are incredibly responsive, incredibly competent, and care to the Nth degree about what they do, your business, and your success.

I highly recommend OSPCS. Use them and you will not be disappointed! Update: I can't tell when I posted the original Review, but we are still using them and have been now for several years. My Firm could not make it without them. They are fast, efficient, know what they are doing, and are always the utmost in professionalism. I CONTINUE TO Highly Recommend them.

Jill Young

Jan 14, 2021 Report

The entire team at On-Site is incredibly helpful and knowledgeable. I really appreciate their quick response time. Recently we had the opportunity to interact with Andrew, and he was the best! A problem solver with a positive attitude, and that's exactly what we needed because we had a lot of problems. Thankfully Andrew was able to come up with creative solutions at every turn! My team really appreciates, and relies on, the support of the On-Site team!