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Your Trusted Partner for IT Solutions
Buchanan Technologies has been a trusted partner for midmarket and enterprise organizations across the US, Canada, and globally for over three decades. We specialize in transforming technology into a competitive business advantage through flexible, empathetic, and responsive managed IT services. Our proven service delivery models adapt to existing technology environments, ensuring seamless integration and operational efficiency. With 8 global service delivery centers and over 856 IT experts, we provide 24/7/365 support, including on-site dispatch capabilities across North America.Our expertise spans cloud migration, cybersecurity, database optimization, and digital transformation, backed by strategic partnerships with Microsoft and Oracle. We prioritize client satisfaction through strict service level agreements, proactive issue resolution, and a single point of contact model. Our commitment extends beyond technologywe focus on community impact and ethical business practices, ensuring every interaction delivers measurable value to clients.
Services
Managed IT Services
Cloud Migration
Cybersecurity
IT Staffing
Database Optimization
Digital Transformation
24/7 Service Desk
On-Site Field Support
Highlights and features
- 24/7/365 IT support with guaranteed service levels
- 8 global service delivery centers for rapid response
- Single dedicated expert for end-to-end ticket resolution
- Proven 30+ years of enterprise IT infrastructure expertise
- On-site support available in all US and Canadian zip codes
Associations and certifications
- Microsoft Gold Partner
- Oracle Partner
What people say
Outstanding knowledge
Customer service excellence
Trusted partner
Proactive optimization
Reliable solutions
Services
Managed IT Services
Our fully managed IT services cover complete technology stack oversight from cybersecurity to application support. We provide proactive monitoring, infrastructure management, and guaranteed service level resolutions. This comprehensive approach allows businesses to focus on core operations while we ensure optimal system performance and security.
Cloud Migration
We specialize in secure cloud migration strategies that reduce capital expenditures and enhance scalability. Our services include cloud orchestration, hybrid integrations, and infrastructure as a service solutions. We ensure seamless transitions while maintaining data security and compliance standards throughout the migration process.
Cybersecurity
Our cybersecurity solutions feature 24/7 security operations centers, managed firewalls, and threat detection systems. We implement multi-factor authentication, security awareness training, and vulnerability management programs. Our approach combines advanced technology with expert analysis to protect against evolving cyber threats.
IT Staffing
We provide pre-vetted IT professionals for temporary or permanent placements across technology disciplines. Our staffing solutions include rigorous screening processes to ensure candidates meet specific technical requirements. We focus on delivering qualified experts who integrate seamlessly with existing IT teams.
Database Optimization
Our database services improve performance while reducing management costs through advanced tuning techniques. We specialize in Oracle environments, offering data hygiene, performance optimization, and secure management solutions. Our experts ensure database systems operate at peak efficiency while maintaining data integrity.
Questions
What IT services does Buchanan offer?
We provide managed IT services, cloud solutions, cybersecurity, database optimization, IT staffing, and on-site technical support for enterprise organizations.
Do you support businesses outside North America?
Yes, we have 8 global service centers and provide support for organizations across North America, Europe, and Asia.
How quickly can technicians arrive for on-site support?
We guarantee on-site support within 24 hours or less for any location in the US and Canada.
Are your services available after business hours?
Our IT service desk operates 24/7/365 with bilingual support available at all times.
What cybersecurity protections do you provide?
We offer managed firewalls, threat detection, security awareness training, and 24/7 monitoring through our security operations centers.
How do you ensure service quality?
We maintain strict service level agreements, assign dedicated experts for continuity, and conduct regular performance assessments.
Reviews (4)
Zack Hill
Jan 25, 2022
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As an IT consulting company in Dallas, Texas, these guys are simply incredible. They're very communicative, prompt and reliable. Thanks to them, we managed to move offices under budget because of all the IT savings they found for us.
Juwon L.
Jun 06, 2021
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Just be sure that their recruiters alert you of anything that could potentially take you out of the running automatically so we can troubleshoot the issue.
Steven Lorenz
Apr 06, 2020
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Buchanan has been a significant help to us -- and consistently provide expertise and IT support through their IT field services. Most importantly, they're fast to respond no matter what the circumstances are. They have greatly simplified the process of managing IT at multiple remote office locations. I highly recommend their field support.
Kelly Rottinghaus
Jan 08, 2020
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Thomas and the Buchanan team aided us in an 121 salon franchise project. Thomas was instrumental in managing, supporting and building the forever relationship with Buchanan. Thomas thank you for your efforts to always aid in helping create the best support strategy to the field, reliable product, and continued process improvement to keep growing. If you are looking for IT Support or need a managing partner for IT-think Buchanan, think Thomas.
