Business Details
22 Years
experience
Emergency
services
Your Trusted Partner for IT Solutions
Ntiva has been a proactive IT partner since 2004, dedicated to helping businesses navigate technology challenges. With over 700 IT experts available 24/7/365, we specialize in managed IT services, cybersecurity solutions, and digital transformation strategies. Our nationwide presence combines localized service with strategic vision, supported by a talented team committed to excellence and social impact. We prioritize responsiveness, ownership, and care in every client relationship, ensuring businesses stay secure, productive, and profitable through technology innovation. 
Services
Managed IT Services
Cybersecurity Solutions
Cloud Infrastructure
Digital Transformation
IT Consulting
Network Monitoring
Data Backup
AI Integration
Microsoft 365 Services
Employee Onboarding
Details
- Year established: 2004
Highlights and features
- 24/7 access to 400+ IT experts with 120s average response time
- 97% client satisfaction with proactive cybersecurity monitoring
- Proven digital transformation expertise across industries
- Dedicated team for employee onboarding/offboarding processes
- Strategic IT consulting aligned with business objectives
What people say
Proactive system management
Quick response time
Knowledgeable team
Seamless cloud transition
Excellent customer service
Services
Managed IT Services
Our 24/7 managed IT services provide continuous monitoring, maintenance, and support for business-critical systems. With over 400 technicians available round-the-clock, we ensure maximum uptime and rapid issue resolution. This service helps organizations maintain operational continuity while focusing on core business objectives.
Cybersecurity Solutions
Advanced cybersecurity solutions include 24/7 threat monitoring, risk assessments, and incident response. Our dedicated security team protects against cyber threats while ensuring compliance with industry regulations. This service helps businesses maintain data integrity and regulatory compliance across all operations.
Digital Transformation
Digital transformation services help businesses modernize operations through process automation and AI integration. We analyze existing workflows to identify inefficiencies and implement customized technology solutions. This service enables organizations to improve efficiency, reduce costs, and maintain competitive advantage.
Cloud Infrastructure
Comprehensive cloud solutions include infrastructure setup, security implementation, and ongoing management. Our experts help businesses transition to cloud environments while optimizing performance and cost-efficiency. This service supports scalable growth and improved operational flexibility.
IT Consulting
Strategic IT consulting services align technology investments with business goals. We provide expert guidance on system integration, digital transformation, and cybersecurity planning. This service helps organizations make informed technology decisions that drive business growth and innovation.
People
Steven Freidkin
Chief Executive Officer
Steven Freidkin leads Ntiva's strategic vision and growth initiatives. With extensive experience in managed services, he focuses on delivering innovative IT solutions that drive business success.
Jim Wilson
President
Jim Wilson oversees Ntiva's operational excellence and client satisfaction. He brings decades of IT leadership experience to ensure consistent service delivery across all client engagements.
Kelly Wolkomir
Chief People Officer
Kelly Wolkomir leads talent development and organizational culture at Ntiva. She focuses on creating growth opportunities for employees while maintaining high service standards.
Mark Gilbreth
Chief Financial Officer
Mark Gilbreth manages Ntiva's financial strategy and operations. His expertise ensures sustainable growth while maintaining investment in technological innovation.
Kevin Doyle
Chief Client Officer
Kevin Doyle leads client success initiatives at Ntiva. He ensures alignment between client needs and service delivery through continuous improvement programs.
Questions
What IT services does Ntiva offer?
Ntiva provides managed IT services, cybersecurity solutions, cloud infrastructure, digital transformation, and strategic IT consulting for businesses nationwide.
How quickly does Ntiva respond to IT issues?
We guarantee 120-second average response time with 72% first-touch resolution and 24/7 support from 400+ technicians.
Does Ntiva support cybersecurity compliance?
Yes, we help businesses achieve and maintain compliance with NIST, HIPAA, and other industry-specific cybersecurity standards.
Can Ntiva handle digital transformation projects?
Our experts specialize in digital transformation, including process automation, AI integration, and custom application development for business modernization.
What industries does Ntiva serve?
We support government contractors, nonprofits, legal firms, financial institutions, healthcare providers, and manufacturing companies with tailored IT solutions.
Is Ntiva a nationwide service provider?
Yes, we operate from multiple US locations including Virginia, Illinois, Texas, Louisiana, and Colorado with remote support nationwide.
Reviews (5)
Christina Carter
Jan 19, 2021
Report
I just got off the phone with Bruce and couldn't help but leave this review. As the owner of a small commercial property and medical office, I have never had such an honest, productive and simply pleasant conversation with an IT company. This was only our first conversation and I feel he understands our situation more than companies that I've worked with for years. Thank you for running your company with grace, class and intelligence. : -Dr. Christina Carter
James Thompson
Dec 26, 2019
Report
The Purple Guys have always been very responsive whenever I have needed them - early in the morning, during the business day, and even late into the evening. Every one of their agents have been knowledgeable and have fixed my issues in a timely manner. They look out for their customers!
Bethany Ramsey
Dec 08, 2019
Report
My company uses The Purple Guys as our IT department and not only are they incredibly quick and thorough, but they are adept at handling our employees' needs no matter their location. We have offices in three different states and field employees in another 12 states, and they are friendly and knowledgeable to all of us.
Aria Care Partners
Sep 20, 2019
Report
Purple Guys are quick to respond and thorough. Their IT chair-side manner is always supportive and never judgemental. We appreciate every answered email and phone call and know we can trust them to fix all our IT needs.
Monica Barrios
Sep 06, 2019
Report
My company uses The Purple Guys for our IT Support and for the 2 years I have worked with them they have been great! It is great getting to work with the same people and always feeling I am getting a personal response to my problem. Definitely recommend!
