Business Details
23 Years
experience
AI-Powered IT Operations Platform for Modern Enterprises
ScienceLogic delivers the agentic AI engine that powers modern IT. We unite observability, AI, and automation into a single platform that anticipates, prevents, and resolves issues before they impact users so your teams can innovate faster and drive measurable business outcomes. Founded in 2003, our platform combines hybrid cloud monitoring solutions with tools for application monitoring, IT workflow automation, observability, network management, and more. Our patented discovery techniques provide visibility across all technologies and vendors on premises, in the cloud, and everywhere in between. Designed for scale, ScienceLogic brings fragmented operations into a single, intelligent platform streamlining IT and accelerating innovation. With 20+ years of innovation and a 157% average customer ROI, we are trusted by enterprises, service providers, and public sector agencies worldwide to unify operations, reduce downtime, and drive measurable business impact.Our leadership team brings decades of technical and executive experience, including recognition as a Leader in the latest Forrester Wave: AIOps Platforms report and a Visionary in the 2025 Gartner Magic Quadrant for Observability Platforms. We prioritize a service-centric approach with unified visibility across hybrid environments, AI-driven operations that observe, advise, and act, and intelligent automation turning alerts into action across IT ecosystems. Our culture emphasizes innovation, collaboration, transparency, and continuous improvement, ensuring our employees are empowered to deliver exceptional customer experiences.
Services
AI Observability
Hybrid Cloud Monitoring
IT Workflow Automation
Root Cause Analysis
Network Configuration Management
Business Service Management
Digital Transformation
Tool Consolidation
Database Observability
AIOps
Details
- Year established: 2003
Highlights and features
- We offer 20+ years of innovation in AI-driven IT operations.
- Our platform delivers a 157% average customer ROI.
- FedRAMP Moderate Authorization ensures compliance and security.
- Patented discovery techniques provide full visibility across hybrid environments.
- Recognized as a Leader in Forrester's AIOps Platforms report.
Associations and certifications
- FedRAMP
Services
AI Observability
Our AI Observability solution provides real-time insights into hybrid IT environments, enabling proactive issue detection and resolution. By consolidating data from diverse systems, it enhances visibility and accelerates troubleshooting. Designed for scalability, this service helps enterprises maintain service reliability and optimize performance across distributed infrastructures.
Hybrid Cloud Monitoring
Hybrid Cloud Monitoring offers unified visibility across on-premises and cloud-based systems, ensuring seamless management of modern IT landscapes. It automates performance tracking and resource optimization to prevent outages. This service empowers organizations to maintain operational continuity while adapting to evolving infrastructure demands.
IT Workflow Automation
IT Workflow Automation streamlines repetitive tasks and incident response processes using low-code/no-code tools. It reduces manual effort, minimizes errors, and accelerates resolution times. By integrating with existing systems, this service enhances operational efficiency and frees teams to focus on strategic initiatives.
Root Cause Analysis
Our Root Cause Analysis service leverages AI to identify the source of IT issues 10x faster than traditional methods. It correlates data from multiple sources to pinpoint failures and recommend corrective actions. This approach significantly reduces mean time to repair (MTTR) and prevents recurring incidents.
Network Configuration Management
Network Configuration Management ensures compliance and reliability by automating configuration backups, audits, and change tracking. It provides real-time monitoring to detect unauthorized modifications and streamline remediation. This service strengthens security posture while simplifying regulatory compliance for complex network environments.
People
David Link
Founder & CEO
David Link founded ScienceLogic in 2003 with a vision to revolutionize IT management. Under his leadership, the company has grown 30% CAGR since 2015. He previously held senior roles at Interliant and IBM, focusing on IT solutions and internet commerce.
Richard Chart
Co-Founder & Chief Scientist
Richard Chart co-founded ScienceLogic and leads product architecture and SRE teams. With 25+ years of technical experience, he engineered the platform's core capabilities. Prior roles include systems engineering at Interliant and software development at AT&T Bell Labs.
Komal Misra
Chief Financial Officer
Komal Misra oversees ScienceLogic's financial strategy with 20+ years of experience in finance and M&A. She previously served as CFO at Starry and Cognizant, and as an investor at AllianceBernstein. Holds an MBA from Wharton and a CS master's from Cleveland State.
Michael Nappi
Chief Product Officer
Michael Nappi leads product innovation, bringing expertise from ServiceNow and Microsoft. He holds a BA in history and computer applications from Notre Dame and drives ScienceLogic's vision for AIOps platform evolution.
Todd Harris
Chief Legal Officer
Todd Harris serves as General Counsel, guiding ScienceLogic through global expansion. With 20+ years in tech law and a J.D. from Yale, he focuses on ethical business practices and strategic legal frameworks for growth.
Questions
What is ScienceLogic's AI Platform?
ScienceLogic's AI Platform unifies observability, AI, and automation to anticipate, prevent, and resolve IT issues before they impact users, enabling faster innovation and measurable business outcomes.
How does ScienceLogic reduce IT downtime?
By combining hybrid cloud monitoring with AI-driven root cause analysis, our platform identifies and resolves issues 10x faster, reducing mean time to repair (MTTR) by up to 66%.
Is ScienceLogic compliant with industry standards?
Yes, we hold FedRAMP Moderate Authorization and are recognized in Gartner and Forrester reports for observability and AIOps excellence.
What IT environments does ScienceLogic support?
Our platform provides visibility across on-premises, cloud, and hybrid environments, supporting enterprises, service providers, and public sector agencies globally.
How does ScienceLogic improve operational efficiency?
Through intelligent automation and tool consolidation, we reduce complexity, lower costs, and free teams to focus on strategic initiatives rather than reactive troubleshooting.
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Reviews (2)
Leonid Tsoi
Oct 30, 2017
Report
A company that has the best IT service assurance product in the industry. Very flexible to extend and integrate with other systems.
Just A. Brunette Christian Girl Elena D.
Feb 22, 2017
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Heard very bad things. one of the best managers I ever worked and have a ton of respect for reached out when they realized it was not a workable environment, I was able to recruit them, where of course she did her magic with her saving / renewing the contract/project she was put on. This particular person not afraid of hard work, extremely resilient and customers and her teams adore/respect her.
