Business Details
24 Years
experience
Emergency
services
Your Trusted IT Partner in Hickory, NC
Select Tech, a veteran-owned small business established in 2002, delivers professional IT support and repair services rooted in the values of integrity and excellence. With over 15 years of experience serving North Carolina, we specialize in enterprise IT support, cybersecurity solutions, and device repairs for computers, phones, and tablets. Our team of certified technicians prioritizes customer needs, offering on-site services, emergency support, and cost-effective pay-as-you-go options.We serve diverse clients, from small businesses to federal government agencies, while maintaining a commitment to community through specialized IT services for visually impaired veterans. Our partnership with Malwarebytes enhances our cybersecurity offerings, ensuring robust protection against digital threats.
Services
IT Support
Computer Repair
Phone/Tablet Repair
Cybersecurity
Compliance Management
Details
- Year established: 2002
Highlights and features
- We offer 15+ years of IT experience with a team of certified technicians.
- Our pay-as-you-go model provides cost-effective support with no contracts.
- Emergency IT services are available for urgent business needs.
- We guarantee same-day or next-day service calls for quick resolutions.
- Our partnership with Malwarebytes ensures advanced cybersecurity protection.
What people say
Efficient and professional service
Knowledgeable and eager to help
Best computer repair
Quick response times
Reliable solutions
Services
IT Support
Select Tech provides comprehensive IT support for businesses and individuals, including network management, cloud services, and cybersecurity. Our team handles disaster recovery, server monitoring, and software installations to ensure seamless operations. With 15+ years of experience, we offer on-site and remote solutions tailored to meet diverse business needs.
Computer Repair
Our computer repair services cover diagnostics, hardware replacements, virus removal, and operating system repairs. A $50 deposit covers initial diagnostics, which is applied to final repair costs. We offer same-day or next-day service for urgent issues, ensuring minimal downtime for personal and business users.
Phone/Tablet Repair
Select Tech specializes in repairing broken screens, batteries, and software issues for phones and tablets. Most repairs are completed same-day, with pricing varying by device model. Our technicians ensure devices are restored to optimal functionality, supporting both personal and business users.
Cybersecurity
We offer advanced cybersecurity solutions, including Malwarebytes partnerships for anti-malware, ransomware, and phishing protection. Our services include compliance management for FTC Safeguards and cybersecurity awareness training. These solutions protect sensitive data for businesses and individuals against evolving digital threats.
Compliance Management
Our compliance management tools help businesses meet regulatory requirements through automated tracking and reporting. Designed for dealerships and organizations, these solutions ensure adherence to cybersecurity standards while simplifying compliance processes. This reduces legal risks and builds customer trust through data security.
People
David Willis
Founder & CEO
A veteran-owned business leader with 20 years of IT experience, David founded Select Tech in 2002. He emphasizes integrity and customer-first values, driving the company's mission to deliver professional IT solutions while supporting veterans through specialized services.
Chris
Senior Tech
As a senior technician, Chris provides expert IT support and repair services. With extensive experience in enterprise IT, he ensures clients receive reliable solutions for network, hardware, and cybersecurity challenges.
Tony
Senior Tech
Tony specializes in IT support and cybersecurity, offering technical expertise to businesses and individuals. His work focuses on maintaining secure, efficient systems for Select Tech's diverse clientele.
Michael Hunter
Ethical Hacker
Michael enhances cybersecurity through ethical hacking, identifying vulnerabilities to strengthen client defenses. His expertise ensures robust protection against emerging digital threats.
Ryan
Ethical Hacker
Ryan contributes to cybersecurity by conducting penetration tests and security assessments. His work helps businesses proactively defend against cyberattacks and maintain compliance.
Questions
What services does Select Tech offer?
We provide IT support, computer and mobile device repairs, cybersecurity solutions, and compliance management tools for businesses and individuals.
Do you offer emergency IT support?
Yes, we provide emergency IT support and consultation services for urgent business needs.
How quickly can repairs be completed?
Most phone and tablet repairs are done same-day, with computer repairs prioritized for minimal downtime.
What areas do you serve?
We primarily serve Hickory, North Carolina, and surrounding areas for on-site and in-store services.
Are your technicians certified?
Our team includes certified professionals with expertise in IT support, cybersecurity, and device repairs.
Reviews (4)
Hoyle Auto Sales
Jun 20, 2022
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I had my cell phone fixed. They were quick, friendly and cheaper than anywhere else. My phone is fixed and working better than before. I strongly recommend Select Tech Solutions.
Lenore Alnutt
Mar 08, 2022
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Select Tech is a great IT company. Their techs are very knowledgeable and respond quickly to help requests. All members of their team are very friendly and capable. I highly recommend them and have been dealing with them for over 6 years.
James Scott
Mar 08, 2022
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Brought my older laptop into store and was very pleased with the turn around time and the honesty of the technicians. I ended up buying a new laptop and everything was moved over correctly and they even took the time to show me everything upon pickup. I was referred by a friend and I will be back for sure. THANK YOU!
Megan Black
Feb 06, 2022
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Best place hands down for screen replacements. Excellent customer service and communications from Amber with all my questions.