Business Details
34 Years
experience
Your Trusted IT Partner in Raleigh, NC
Ten Plus Systems has been a premier IT solutions provider in Raleigh, North Carolina for over 32 years. As an Apple Authorized Service Provider and Value-Added Reseller, along with being a Lenovo Certified Business Partner, we combine deep technical expertise with personalized service. Our team holds certifications from leading technology companies including Apple, Lenovo, Cisco, Microsoft, and Adobe. With over 200 years of combined technical experience, we offer comprehensive technology solutions including hardware and software sales, repair services, data recovery, network engineering, and managed IT programs.We serve businesses and individuals across North Carolina and southern Virginia with both in-house and on-site support options. Our commitment to excellence is demonstrated through our use of genuine OEM parts, honoring manufacturer warranties, and providing financing options through Synchrony. With core values centered on customer satisfaction and technical proficiency, we have built long-standing relationships with thousands of clients since our founding in 1992.
Services
Apple repair services
Lenovo repair services
MacBook sales
iPad sales
Managed IT services
Data recovery
Network engineering
On-site support
iPhone repair
Technology consulting
Details
- Year established: 1992
Highlights and features
- 32 years of specialized experience in IT solutions and computer repair services
- Apple and Lenovo certified technicians with manufacturer-authorized service capabilities
- Use of genuine OEM parts for all repair and replacement services
- Synchrony financing available for qualified customers
- Comprehensive IT support spanning device sales, repair, and enterprise network solutions
Services
Apple repair services
Our Apple-certified technicians provide comprehensive repair solutions for MacBooks, iPads, and other Apple devices using genuine OEM parts. We honor AppleCare+ and Apple Limited Warranty coverage while offering competitive pricing on out-of-warranty repairs. Our expertise includes data recovery, component replacement, and system optimization for both consumer and business clients.
Lenovo repair services
As a Lenovo Authorized Service Provider, we deliver professional repair services for ThinkPad laptops, desktops, and enterprise hardware. Our technicians maintain Lenovo certifications to ensure proper diagnostics and repairs using genuine components. We support both consumer and business clients with comprehensive warranty and out-of-warranty repair options across North Carolina.
Managed IT services
Our Priority Service program offers comprehensive managed IT solutions including network monitoring, security management, and proactive maintenance for businesses. This concierge-level service provides certified IT professionals, remote and on-site support, asset management, and cloud services tailored to each organization's specific technology needs across multiple industries.
Technology sales
As an Apple Value-Added Reseller and Lenovo Certified Business Partner, we offer competitive pricing on MacBook laptops, iPad tablets, Mac desktops, and Lenovo business solutions. Our inventory includes in-stock models and custom configurations with available data migration, setup orientation, and extended warranty options for both individual and enterprise customers.
Data recovery
Our technical team specializes in data recovery services for Apple and Lenovo devices with solutions for accidental deletion, drive failure, and system corruption. We employ industry-standard tools and clean-room procedures to maximize recovery success while maintaining data security and integrity for both Mac and Windows platforms.
Questions
Are you an authorized Apple repair center?
Yes, we are an Apple Authorized Service Provider with certified technicians trained to service all Apple products using genuine OEM parts.
Do you offer Lenovo device repairs?
Yes, we are a Lenovo Authorized Service Provider offering certified repair services for ThinkPad, Yoga, and other Lenovo product lines.
What financing options are available?
We offer Synchrony financing with 6-month interest-deferred payment plans for qualified customers purchasing devices or repair services.
Do you provide business IT solutions?
Yes, our Priority Service program offers managed IT services including network support, cloud services, and enterprise device management for businesses of all sizes.
What technology brands do you support?
We specialize in Apple and Lenovo products but also support mixed environments with PC/Mac integration and enterprise networking solutions across multiple platforms.
Where are you located?
We are conveniently located at 500-C Uwharrie Court, Raleigh, NC 27606 near the State Fairgrounds with curbside access and parking availability.
Reviews (7)
Jerry Seinfeld
Jun 24, 2022
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Mostly an apple shipping center like any other AASP. Kind of a waste of time driving here. Staff seemed to just regurgitate whatever Apple tells them to rather than independently being able to fix Apple products.
Vanessa Holt Realty
May 08, 2022
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Very pleased with all of their services on my Ipad and MacBook Air. The owner went above and beyond. Would highly recommend!
Shaina Williams
Apr 08, 2022
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No long wait. Great Customer Service, Even better than Apple, and very knowledgeable of products and services. I definitely will never go anywhere else.
Brian Ralph
Jan 18, 2022
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Very friendly service. Thorough work and did a good job communicating estimate, status of repair, and arrival of part. Repair was done quickly and professionally. Very pleased. Brett was great to work with
Ann B.
Jan 17, 2022
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Apple made an appointment for me at this business The guy at the front desk was not friendly, barely conversant The guy who looked at my watch acted like I was stupid and rather condescending A waste of a morning
Aaron Casey
Dec 13, 2021
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Excellent service! They turned my repair around very quickly. I was told it would be a few days, but they got back to me first thing the next morning. It turned out the problem wasn't with my computer but with my monitor, and they went above and beyond to help me identify the problem and recommend steps I could take when I got home. Brett spent a ton of time with me making sure we'd ruled out every other possibility before sending me home.
Antonio Alonso-Stepanov
Nov 14, 2021
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I brought my 15-inch, 2017 MacBook Pro for a battery replacement to TenPlus Systems because they were closer than an Apple Store and were Apple certified repairers. For some reason, they required that $60 "diagnostics" be done, even though I told them that the battery life was poor and just wanted the battery replaced. After a few days, they said that the battery was all that was wrong with the computer.
Then they wanted $700 dollars to replace the battery. The Apple website lists $200 dollars for a battery replacement. TenPlus should have given an estimate for a battery replacement before they charged me $60 dollars. Perhaps they have better prices for other devices.
Then they wanted $700 dollars to replace the battery. The Apple website lists $200 dollars for a battery replacement. TenPlus should have given an estimate for a battery replacement before they charged me $60 dollars. Perhaps they have better prices for other devices.
