Business Details
34 Years
experience
Emergency
services
Expert IT Services and Managed Support Solutions
Founded in 1992, 3T Pro, Inc. is a leading provider of managed IT services, cloud solutions, and cybersecurity for small to medium businesses across the Dallas-Fort Worth metroplex. With over three decades of experience, our team of certified engineers delivers proactive IT strategy, 24/7 help desk support, and rapid onsite response to minimize downtime and maximize productivity. Our client-centric approach begins with understanding your unique business needs and infrastructure, followed by tailored planning and implementation of robust IT systems.We specialize in disaster recovery, network security monitoring with military-grade encryption, and cloud migration services like CloudConnect for seamless remote access. Recognizing that technology evolves rapidly, we commit to staying ahead of emerging threats and innovations while providing transparent communication and dedicated support. Backed by glowing client testimonials and a proven track record of resolving critical IT crises, we position ourselves as a trusted partner that prioritizes your operational continuity and data protection.
Services
Managed IT
Cloud Services
Disaster Recovery
24/7 Help Desk
Security Monitoring
Onsite Support
Network Security Monitoring
Details
- Year established: 1992
Highlights and features
- We offer 32 years of specialized IT expertise for Dallas-area businesses.
- Our 24/7 help desk resolves issues remotely or dispatches technicians immediately.
- Personalized IT strategy developed through detailed discovery and planning phases.
- Military-grade encryption and automated backups protect against data loss and cyber threats.
- Client-centric approach with transparent communication and proven crisis resolution.
What people say
Back up and running immediately
Fantastic support
Seamless service
Trusted business partner
Great spam control
Services
Managed IT Services
Our managed IT services provide continuous monitoring, maintenance, and optimization of your technology infrastructure. By proactively addressing potential issues before they disrupt operations, we ensure maximum uptime for your business. Our three-tiered approach includes remote diagnostics, automated updates, and on-demand onsite assistance to resolve complex problems quickly. With 24/7 network monitoring and dedicated cybersecurity measures, we protect your systems from ransomware, phishing attacks, and other digital threats while maintaining compliance with industry standards. Clients benefit from predictable costs through flat-rate pricing plans that cover everything from server management to spam control.
Cloud Services
CloudConnect, our proprietary cloud infrastructure, enables secure remote access to files, applications, and collaborative tools from any location. This desktop-as-a-service platform includes built-in disaster recovery capabilities and seamless integration with existing hardware. We help businesses transition from physical servers to scalable cloud environments that improve efficiency while reducing hardware costs. Our engineers implement virtual workspaces that maintain data integrity across multiple devices through encrypted channels. This solution particularly benefits remote teams needing consistent performance across dispersed locations while maintaining centralized IT control.
Disaster Recovery
Our disaster recovery plans ensure rapid restoration of critical business operations after unexpected outages or cyberattacks. Through automated daily backups and military-grade encryption, we protect sensitive data across Windows, Mac, and Linux platforms. Clients receive customizable retention policies and version control to recover files from specific points in time. During crisis situations like natural disasters or system failures, our team guarantees swift recovery times by maintaining redundant storage locations and pre-staged replacement equipment. This service includes comprehensive risk assessments to identify vulnerabilities and create tailored response protocols.
24/7 Help Desk
Our round-the-clock help desk provides immediate assistance for hardware, software, and network issues affecting daily operations. Certified technicians resolve common problems through remote diagnostics while prioritizing urgent cases requiring onsite intervention. We offer free basic consultations and charge in 15-minute increments for detailed repairs with cost estimates provided upfront. This service covers everything from password resets to complex server troubleshooting without long wait times. Clients benefit from personalized support that adapts to evolving business needs through ongoing communication and process improvements.
Security Monitoring
Continuous network security monitoring protects against emerging cyber threats through real-time threat detection and automated response protocols. Our layered defense strategy combines intrusion prevention systems, content filtering, and email security filters to block malicious activity before it impacts operations. We conduct regular security audits to identify vulnerabilities in existing infrastructure while providing staff training on phishing awareness and safe computing practices. Military-grade encryption safeguards sensitive data transfers while maintaining compliance with regulatory requirements across various industries including healthcare and finance.
Questions
What IT services do you offer for small businesses?
We provide managed IT support, cloud migration, disaster recovery, 24/7 help desk, and cybersecurity services tailored to small and medium-sized businesses across multiple industries.
Do you provide 24/7 emergency IT support?
Yes, our certified engineers are available 24/7/365 to resolve urgent issues through remote diagnostics or immediate onsite visits when required.
How do your cloud services benefit remote teams?
CloudConnect allows secure access to business applications, files, and collaborative tools from any device while maintaining centralized IT control and data security.
What happens during a disaster recovery scenario?
We restore systems from encrypted backups using pre-established protocols, guaranteeing minimal downtime with redundant storage locations and rapid equipment replacement.
Which areas do you serve?
We provide IT services to businesses within 35 miles of Richardson, TX including Dallas, Fort Worth, Plano, Arlington, and surrounding communities.
Reviews (4)
Anthony Lopez
Oct 16, 2021
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After interviewing several local IT companies we selected 3T Pro as our IT support company. They have been very professional in handling even the most complex technical issues. We are very pleased with the support provided and would recommend them to others in the area. -Anthony
Cindy Mitchell
Sep 14, 2020
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Your typical google search or buy something new company. Have no experience in IT. Have lots of experience in sales and make believe. Our law firm spent $100,000 in hardware only to find new upgrades not compatible with software. They really burned us. And left us with new hardware we can barely use. 3t was started as a video production company. After google search was created, everyone's an IT person. Lots of reviews here with fake pictures. Trust us. Stay away from this company.
David Smith
Jun 23, 2020
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Would not recommend. Shady business. Shady people coming onsite. Said they knew office 365, Microsoft SQL and installing systems. They were on the phone with someone the entire time onsite. Could never answer any questions related to my systems or network. The salesman said they all have certifications but after speaking with each consultant they barely have any experience. Were using my money and time to train their own employees. Do not recommend.
Glenn C.
Nov 30, 2011
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We have been with 3T for over 10 years. They manage our email addresses for our small company as well as spam control. I can't say enough good about these guys. Our service is seemless. The spam control is great. Their support when I don't understand how to operate a piece of our service is readily available. If you are shopping for someone to provide and manage your email addresses they are very good. I unhesitantly recommend them.
