Business Details
22 Years
experience
Emergency
services
Trusted IT Services for Texas Businesses
GXA is an award-winning IT managed service provider (MSP) headquartered in Richardson, Texas, with 21 years of experience serving small and mid-sized businesses across Texas. Founded in 2004, our mission is to empower Texas businesses by delivering strategic IT leadership, robust cybersecurity, and proactive support while using our success to create lasting community impact. We specialize in managed IT services, network security, cloud computing, IT consulting, and virtual CIO solutions tailored to industries such as charter schools, commercial real estate, manufacturing, nonprofits, and architecture/engineering/construction (AEC) firms. Our team of certified professionals adheres to ISO 9001 standards and maintains a SOC 2 Type II attestation, ensuring rigorous security and service quality. Recognized by Microsoft as a Modern Work SMB Solutions Partner and a finalist for the 2024 MSP Titans of the Industry Awards, we combine technical expertise with a commitment to client satisfaction. Our Entrepreneurial Operating System (EOS) framework ensures operational excellence, while our global community initiatives reflect our core value of service. With 24/7 support, a 15-minute average response time, and a client retention rate built on trust, we position ourselves as an extension of our clients' teams, prioritizing long-term partnerships over transactional relationships.
Services
Managed IT
Cybersecurity
Cloud Computing
IT Consulting
Virtual CIO
Served areas
- Dallas Fort-Worth
Details
- Year established: 2004
Highlights and features
- 21 years of experience in Texas IT services
- 15-minute average response time for support
- ISO 9001-certified quality management systems
- 24/7 network monitoring and emergency support
- Industry-specific solutions for education, manufacturing, and nonprofits
Associations and certifications
- ISO 9001
- SOC 2 Type II
What people say
Prompt to resolve issues
Knowledgeable techs
24/7 support
Proactive approach
Excellent communication
Questions
What IT services does GXA offer in Dallas?
GXA provides managed IT services, cybersecurity, cloud computing, IT consulting, and virtual CIO solutions tailored to Texas businesses.
Does GXA offer 24/7 IT support?
Yes, GXA provides 24/7 network monitoring and emergency IT support with a 15-minute average response time.
What industries does GXA specialize in?
GXA specializes in IT services for charter schools, commercial real estate, manufacturing, nonprofits, and AEC firms.
Is GXA ISO certified?
Yes, GXA maintains ISO 9001 certification for quality management systems and SOC 2 Type II compliance.
How does GXA handle cybersecurity threats?
GXA offers customized network security solutions including malware protection, password management, and encryption technology.
Reviews (8)
Patricia Anderson
I have worked with GXA Network Solutions for over 6 years. The entire GXA team is great to work with! They are very responsive and knowledgeable. I look forward to our continued relationship!
Sherrie Norris
We've been a client of GXA for 14 years and have never needed another IT company for anything. They've helped us grow from 3 regional offices in Texas to a national firm with over 15 offices in the U.S. They are a hands on partner when it comes to planning and consulting for data, hardware, and infrastructure decisions, as well as our day to day desktop needs. We continue to rely on them year after year for consistent turn key service.
Cindy Johnson
Great group of guys. Friendly staff. We do not think of them as a vendor, they are an extension of our IT department making it seamless to our staff. Things are getting done, and that is important to our business. Done timely and done right.
Celia Woodman
GXA Network Solutions came to the aid of our company about 2 years ago after a devastating experience with another IT company. GXA quickly saw and understood our turmoil and rolled up their sleeves and jumped in full blast to help us regain control of our network and try to recover the massive loss of data we had encountered. Their technicians are very knowledgeable, helpful and extremely personable. Thanks to their capability and prompt support, we now feel secure about our network being in good hands after being quite paranoid, and it's such a relief.
Kim Lehere
We just started working with GXA in June, and we couldn't be happier with our decision. GXA is professional and personable. They know their business, and they're a pleasure to work with - not always an easy combination with IT Service Companies. They have had a very positive impact on our business just in a few short weeks, and they've been a very valuable resource for improving other areas of our organization.
Gina Catt
GXA has been taking care of the needs of our company for almost a year now. We have 5 locations and approximately 60 users. When they took over our IT, we had some pretty outdated equipment and processes. They have helped us through the process of improving our IT environment and updating processes. They respond very quickly when needs arise & are able to accommodate us very quickly so we do not lose much production time. I highly recommend GXA Network Solutions!
Greg Gordon
Its hard to expect perfection when it comes to IT and computers. What impresses me most about GXA is their team and culture. I can always count on them as a partner. And it's their commitment to our relationship that's perfect for me.
Christopher Bailey
GXA Network Solutions provides the very best IT support, and customer service you'll find in the greater DFW area! I've been using their services for over 14 years, and have referred all of my clients to George and his team ever since I started with GXA. I've seen the company grow during this time, and typically the larger the company gets, customer service declines, and client relationships are pushed to the side.
However, George and his GXA team has maintained, and duplicated his culture as a small business owner, to ensure that his staff holds his client relationships to the utmost highest regards.
Their response time is immediate, and their patience, and ability to communicate with the most novice computer user (such as myself), to assess each issue you face is FIRST CLASS! I wouldn't think of using anyone else, and would highly recommend their team for all of your IT needs! Thanks George, and the GXA team for all of your assistance over the years, and keep up the great work!
However, George and his GXA team has maintained, and duplicated his culture as a small business owner, to ensure that his staff holds his client relationships to the utmost highest regards.
Their response time is immediate, and their patience, and ability to communicate with the most novice computer user (such as myself), to assess each issue you face is FIRST CLASS! I wouldn't think of using anyone else, and would highly recommend their team for all of your IT needs! Thanks George, and the GXA team for all of your assistance over the years, and keep up the great work!