Business Details
Emergency
services
Expert IT & Printer Repair Services in New York
With over 20 years of expertise, ABC Computer Services has established itself as a trusted leader in printer repair, copier maintenance, and managed print solutions. Founded in New York City, our team specializes in delivering efficient, certified repairs for major brands like HP, Canon, and Xerox while extending the lifespan of high-value equipment. Our comprehensive services cater to businesses, government agencies, and educational institutions, emphasizing proactive maintenance, cost-effective contracts, and rapid response times.We pride ourselves on personalized solutions, from onsite troubleshooting to fleet optimization, ensuring minimal downtime and maximum productivity. Recognized for our technical excellence and client-centric approach, we combine decades of experience with cutting-edge tools to maintain industry-leading reliability. Our commitment to transparency, competitive pricing, and sustainable practices cements our reputation as a dependable partner for organizations prioritizing operational efficiency and technological longevity.
Services
Printer Repair
Managed Print Services
Onsite Support
Computer Repair
Copier Maintenance
Highlights and features
- We offer 20+ years of specialized expertise in printer and copier repairs for major brands.
- Our team provides same-day onsite service across New York City and suburbs.
- We guarantee 100% client satisfaction with transparent pricing and no hidden fees.
- We prioritize proactive maintenance to prevent downtime and extend equipment lifespan.
- We serve diverse industries including education, law, healthcare, and government agencies.
What people say
Same-day service
Responsive and professional
Fixed like new
No overcharging
Quick resolution
Services
Printer Repair
Specialized repairs for all major printer brands including HP, Canon, and Epson. Our certified technicians diagnose and fix mechanical failures, print quality issues, and software integration problems. Preventive maintenance extends equipment lifespan while rapid-response repairs minimize operational downtime for businesses across New York City.
Managed Print Services
Comprehensive print fleet optimization including device consolidation, automated supply replenishment, and security protocol implementation. We analyze usage patterns to reduce costs by 30-50% while maintaining workflow efficiency. Real-time monitoring ensures proactive maintenance and instant replacement parts delivery when needed for NYC businesses.
Onsite Support
Immediate technician dispatch for urgent printer and copier repairs across NYC and suburbs. Our mobile-equipped engineers carry common replacement parts for same-visit fixes. Businesses avoid equipment downtime with our guaranteed 2-hour response window for critical failures affecting daily operations.
Computer Repair
Certified technicians handle desktop, laptop, and server repairs with malware removal, hardware upgrades, and network troubleshooting. We support Windows and Mac environments with business continuity-focused repairs. Regular maintenance contracts include remote monitoring and scheduled performance optimization for NYC companies.
Copier Maintenance
Preventive maintenance plans for commercial copiers including cleaning, calibration, and part replacement. Our engineers service Konica Minolta, Xerox, and Sharp models with SLA-guaranteed uptime. Scheduled visits reduce emergency repairs by 70% while maintaining optimal print quality and operational efficiency for NYC businesses.
People
Steve Dempsey
Owner
Steve founded ABC Computer Services over 20 years ago with a vision to provide reliable technical solutions for NYC businesses. His leadership combines operational excellence with deep technical expertise, ensuring clients receive optimal service outcomes.
Albert M.
Client Services
Albert specializes in IT analytics and Windows administration with three years of medical sector technology experience. His client-focused approach resolves complex technical challenges while maintaining clear communication with stakeholders.
Ed R.
Prevention Admin
Ed analyzes service patterns to identify preventable issues, implementing systemic fixes that reduce repeat incidents. His proactive strategies enhance long-term equipment reliability and client operational efficiency across NYC.
Rich C
Client Services
With 5+ years in IT and Chevron engineering experience, Rich provides comprehensive systems administration. His technical background enables sophisticated network upgrades and tailored support for NYC businesses.
Zoey L.
Procurement Specialist
Zoey leverages industrial sales expertise to source optimal equipment solutions, from laptops to software licensing. Her client advisory approach ensures businesses select cost-effective, future-proof technology investments.
Questions
What printer brands do you repair?
We repair all major brands including HP, Canon, Xerox, Brother, Epson, Samsung, and specialty equipment like Zebra and Savin copiers.
Do you offer onsite printer repair?
Yes, we provide rapid-response onsite service across NYC, Brooklyn, Queens, and surrounding areas for businesses and homes.
Are service contracts available?
We offer customizable managed print service contracts with preventive maintenance, supply management, and priority repair access.
Can you repair older printer models?
Our specialists excel at restoring legacy printers and copiers, often extending equipment life by 5+ years through expert repairs.
What regions do you service?
We serve all five NYC boroughs, Long Island, Westchester, Yonkers, and surrounding areas with same-day dispatch options.
Reviews (4)
Vik Tory
Feb 07, 2022
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They answered even though it was off hours. While they didn't do the service I needed they recommended another company that could help Customer service A+
Jonathan Goodwin
Mar 14, 2020
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It's been a pleasure working with ABC Computer Services. Great company, and I highly recommend them. Especially with printers!
Susan Gustavson
Mar 08, 2020
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I reached out to ABC to fix an urgent computer issues. After a quick consultation Rolland knew exactly what the problem was, he came to my office the next morning and I was very soon back in business. I highly recommend contacting ABC if you experience a computer or device issue. They were very quick to respond and diagnose the problem.
Sean Jinks
Jan 15, 2020
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We had a problem with a large format printer that needed to be fixed fast. Never having worked with ABC Computer Services, I didn't know how quickly or if they would even get back to me. I was extremely impressed by their prompt response. They were onsite in a few hours just as they promised and had the printer up and running as soon as possible. I had happy users and that in turn made me happy. Great Experience!
