Computero

Business Details

14 Years

experience

Emergency

services

Your Trusted IT Partner in Queens, NY

Computero has been a trusted managed IT services provider for small and mid-sized businesses in New York since 2012. Our team of certified professionals delivers proactive IT solutions tailored to each client's unique needs, including 24/7 help desk support, network security, cloud hosting, and server management. With over a decade of experience in the NYC metro area, we combine technical expertise with personalized service to minimize downtime and maximize operational efficiency. Our Rapid Response Team ensures prompt resolution of IT issues through on-site and remote support, backed by advanced monitoring systems. We prioritize cybersecurity, data backup, and scalable solutions that grow with your business.

Headquartered in Queens, our strategic location enables rapid service delivery across NYC, Nassau County, and Long Island. Our commitment to transparency, reliability, and client education has earned us long-term partnerships with businesses across diverse industries. We guarantee 100% satisfaction through honest consultations and only recommending solutions that align with your operational goals. Our partnerships with leading technology manufacturers ensure access to cutting-edge hardware and software for optimal IT infrastructure. Backed by client testimonials praising our responsiveness and technical proficiency, we continue to simplify IT management for businesses navigating the digital landscape.

Services

Managed IT Services Network Security Cloud Hosting Server Management VoIP Phone Systems Data Backup Hardware Installation Wireless Networking Virtualization Computer Repair

Details

Year established: 2012

Highlights and features

24/7 help desk support ensures uninterrupted business operations
Customized IT solutions tailored to specific business requirements
Certified technicians with 10+ years of NYC metro area experience
Proactive network monitoring prevents potential system failures
Scalable services adapting to business growth and technological changes

What people say

10/10 would recommend Stunning customer service Rapid issue resolution Technical proficiency Reliable 24/7 support

Website

Update Listing

Services

Managed IT Services

Our comprehensive managed IT services provide continuous monitoring and maintenance of your technology infrastructure. We proactively identify potential issues before they disrupt operations, ensuring maximum uptime for your business. Our certified technicians handle everything from server management to cybersecurity, allowing you to focus on core business activities while we maintain your IT environment.

Network Security

Protect your business with our advanced network security solutions that defend against cyber threats 24/7. We implement enterprise-grade firewalls, intrusion detection systems, and regular security audits to safeguard your digital assets. Our proactive approach includes employee training on security best practices and rapid response protocols for potential breaches, ensuring comprehensive protection for your business data.

Cloud Hosting

Our managed cloud hosting services provide secure, scalable infrastructure for your business applications and data. We offer private cloud solutions with guaranteed uptime and performance, along with seamless migration from traditional servers. Our cloud services include automated backups, disaster recovery options, and integration with your existing IT infrastructure for optimal efficiency and data accessibility.

VoIP Phone Systems

We install and manage modern VoIP phone systems that enhance business communication while reducing costs. Our solutions include call routing, auto attendant features, and integration with mobile devices for flexible connectivity. We provide ongoing maintenance and support for Allworx systems, ensuring reliable communication for businesses of all sizes across the New York metro area.

Data Backup

Our data backup solutions protect your critical business information with automated, secure cloud storage. We implement redundant backup systems with multiple recovery points to ensure business continuity in case of hardware failure or cyberattacks. Our customized backup plans include regular testing of recovery processes to guarantee data integrity and rapid restoration when needed.

Questions

What areas do you serve?

We provide IT services throughout New York City, Queens, Nassau County, and Long Island with rapid response times.

Do you offer 24/7 technical support?

Yes, our 24/7 help desk provides continuous support with both remote assistance and on-site technicians available.

What industries do you work with?

We serve diverse sectors including healthcare, finance, legal, manufacturing, and non-profits across the NYC metro area.

How do you handle emergency IT issues?

Our Rapid Response Team provides immediate troubleshooting through remote access and dispatches technicians for urgent on-site needs.

Can you help with cloud migration?

Yes, we offer complete cloud migration services including planning, implementation, and ongoing management of private cloud solutions.

Do you provide hardware and software installation?

We handle complete hardware/software installation, configuration, and optimization for all business IT equipment needs.

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Reviews (6)

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Iman Mo

Apr 01, 2021 Report

I was having technical problems with my computer for a week. Neither Microsoft nor Bestbuy could fix the issue. I left the computer with the crew at Computero and they fixed it within one hour. And they loaned me a laptop in the meantime. Very professional and efficient. Friendly staff who are great at what they do.

Denise Camilleri

Mar 06, 2021 Report

Computero Inc. saved my laptop. My laptop is back to normal. I thought I had to recycle it. They are very professional, knowledgeable and reliable. They keep you updated throughout the whole process. Thank you for your help. I highly recommend Computero.

Lauren

Dec 12, 2019 Report

Completely exceeding any expectations. Contacted Computero after my laptop stopped functioning- they responded immediately, were knowledgeable over the phone, took my laptop in right away, fixed and even figured out how to make it better than it was. Thanks for saving my sanity during quarantine!

Shangzhen W.

Jul 08, 2017 Report

Very bad experience, I told the guy who works there what the problem is with my laptop and he said he is gonna fix it with the basic fee, after one hour, I came back, and he told me he is not sure if he fixes it but he still needs to charge me for spending his time on it, what a joke

David Balkan

Jun 14, 2017 Report

I had left a previous review about 6 years ago. But I wanted to write an update. Frequently once you are considered a "customer" a vendors level of service drops off, you get taken for granted, etc. In Computero's case, it is quite the opposite. As they have built their team over the years, they have actually gotten better and better. Of all the many vendors we use, Computero is among the elite and most trusted.

When something does go wrong (as IT stuff does do on occasion) they truly do rise to the occasion. Day, night, weekends, they are always there to solve an issue, or give great guidance. No matter what, the Computero team makes our team at Balkan feel like a valued and important customer. Five stars for the Computero guys once again!

Hannah Lemieux

May 16, 2017 Report

Computero is the best - fast, friendly and very helpful service. They keep our office network functioning and help us with everything that we need computer-related from network installation to troubleshooting issues to getting the right equipment. They're always ready to help us in a very timely way which is essential for business. Thanks!