Business Details
Your Trusted IT Partner in Charlotte, NC
Computer Solutions Strategic (SCS) was founded on the principle that managing business information technology requires specialized expertise, much like legal or accounting services. We position ourselves as a trusted partner for businesses seeking reliable hardware, software, and technical support. Our approach combines the loyalty of an internal team with the cost-effectiveness of an external vendor, ensuring clients have the tools needed to operate efficiently. We prioritize proactive maintenance and monitoring to prevent disruptions while maintaining compatibility across systems. Our team leverages decades of combined experience to deliver tailored IT strategies, from basic problem resolution to comprehensive network deployments.We emphasize security, scalability, and budget-conscious solutions for both organizations with existing IT strategies and those needing formalized approaches. Our remote networking capabilities blend the immediacy of phone support with the precision of onsite assistance, reducing costs while maintaining service quality. We specialize in telephony integration, printer solutions, and structured cabling infrastructure to meet diverse business needs.
Services
Microsoft Office 365
Google Apps
Desktop/Server Management
Remote Networking
Phone System Service
Printer Services
Structured Cabling
Monitoring Services
Highlights and features
- We offer decades of combined IT expertise in business solutions
- Our proactive maintenance prevents system disruptions before they occur
- We provide secure remote networking with cost-effective support models
- Our tailored printer solutions include HP authorized repair services
- Our team implements structured cabling infrastructure for reliable networks
Associations and certifications
- Hewlett-Packard Authorized Repair Center
Services
Microsoft Office 365
Secure anywhere access to professional email, shared calendars, instant messaging, video conferencing, and document collaboration tools. Our implementation ensures seamless integration with existing systems while maintaining enterprise-grade security. We provide ongoing support for email management, calendar synchronization, and collaborative document workflows.
Remote Networking
Secure remote desktop and network support that combines immediacy of phone assistance with hands-on precision. Our single-session support tickets ensure immediate resolution without persistent access. This service reduces operational costs while maintaining response times comparable to onsite visits.
Structured Cabling
Comprehensive telecommunications infrastructure including backbone cabling, horizontal wiring, and work-area components. We design systems that support voice, data, and video communications across enterprise environments. Our installations follow industry standards for reliability and future scalability.
Monitoring Services
Continuous system monitoring to prevent disruptions from viruses, malware, and hardware failures. Our proactive approach extends equipment lifespan while ensuring system compatibility. We create customized maintenance schedules based on each client's specific operational requirements and budget constraints.
Printer Services
Tailored printer solutions considering business needs and budget limitations. As an HP Authorized Repair Center, we provide both in-warranty and out-of-warranty maintenance. Our services include network integration, complex multi-printer configurations, and workflow optimization for document management systems.
Questions
What IT services do you specialize in?
We provide managed IT services including Microsoft Office 365, Google Apps, desktop/server management, remote networking, cybersecurity solutions, and structured cabling infrastructure.
Do you offer remote technical support?
Yes, we provide secure remote networking support through single-session tickets that maintain system security while resolving issues efficiently.
Are you certified to repair specific equipment?
We are an official Hewlett-Packard Authorized Repair Center for printers and plotters, both in and out of warranty.
How do you handle proactive system maintenance?
Our monitoring services use decades of experience to create customized proactive maintenance plans that prevent disruptions and extend equipment lifespan.
What areas do you serve?
We primarily serve businesses in Charlotte, North Carolina with tailored IT solutions for local market needs.
