Business Details
25 Years
experience
Emergency
services
Your Trusted IT Partner in the San Francisco Bay Area
EPC IT Solutions has been a trusted provider of comprehensive IT services since 2001, serving businesses across the San Francisco Bay Area. Our team of certified professionals brings decades of combined experience in managed IT services, strategic consulting, and cybersecurity solutions. We prioritize proactive IT management to align technology with organizational goals, ensuring operational efficiency and security. Our core values of excellence, professionalism, and commitment guide every interaction with clients, fostering long-term partnerships. We specialize in tailoring solutions for small to mid-sized businesses, public sector entities, and industries like accounting, manufacturing, and retail.Our 24/7 live support and US-based technicians ensure rapid response times and personalized service. We adhere to strict compliance standards while offering scalable cloud solutions and disaster recovery planning. Our track record of resolving over 255,708 tickets reflects our dedication to quality and customer satisfaction. We continuously evolve our expertise to stay ahead of emerging technologies and cybersecurity threats. Our mission is to empower businesses by transforming complex IT challenges into strategic advantages.
Services
Managed IT Services
Help Desk Support
Strategic IT Consulting
Cloud Technologies
Cybersecurity Solutions
Data Backup
Business Continuity
IT Project Management
Hardware/Software Procurement
Network Monitoring
Details
- Year established: 2001
Highlights and features
- We offer 20+ years of experience in tailored IT solutions for Bay Area businesses
- Our team provides 24/7 live support with rapid response times
- We guarantee 100% US-based technical support and project management
- Our proactive cybersecurity strategies prevent threats before they impact operations
- We deliver customized cloud solutions with seamless integration and scalability
What people say
Saved our business during holidays
Quick communications
Competitively priced
Saved our butts many times
Highly recommend
Services
Managed IT Services
Our continuous IT management ensures 24/7 monitoring, maintenance, and security for optimal system performance. We proactively address potential issues before they disrupt operations, minimizing downtime. Our comprehensive approach covers network infrastructure, software updates, and cloud integration tailored to your business needs.
Cybersecurity Solutions
We implement advanced threat detection systems and customized security protocols to safeguard your digital assets. Our proactive approach includes regular vulnerability assessments and employee training to prevent breaches. Our Security-as-a-Service model provides real-time monitoring and rapid response to emerging threats.
Cloud Technologies
Our tailored cloud solutions enable seamless remote access and scalable infrastructure for growing businesses. We offer hybrid cloud strategies combining public and private solutions for maximum flexibility. Our implementation ensures data redundancy, compliance, and uninterrupted workflow continuity.
Business Continuity
We create customized recovery plans with automated backups and instant failover capabilities. Our solutions guarantee minimal data loss and rapid system restoration during emergencies. Premium plans include point-in-time recovery and remote data center migration options for critical operations.
Help Desk Support
Our 24/7 help desk provides immediate assistance for hardware, software, and network issues. Remote troubleshooting resolves 80% of problems within minutes, minimizing productivity loss. We offer tiered support levels with guaranteed response times for businesses of all sizes.
Questions
What IT services do you offer for small businesses?
We provide managed IT services, cybersecurity, cloud solutions, and strategic consulting tailored for small to mid-sized businesses.
Do you serve companies outside the Bay Area?
Our primary service areas include San Francisco, Santa Clara, San Mateo, and Santa Cruz counties.
How does your 24/7 support work?
Our US-based technicians offer remote assistance anytime through our 24/7 help desk with rapid on-site response when needed.
What cybersecurity protections do you implement?
We deploy threat detection systems, regular vulnerability assessments, employee training, and customized security protocols for comprehensive protection.
How do you handle data backup and recovery?
We offer automated cloud backups with guaranteed recovery options, including point-in-time restoration and hybrid cloud solutions.
Reviews (7)
Gary B.
Mar 25, 2022
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I used to use these guys all the time but they ripped me off for $2600 could not get my computers working could not get my new iPhone to work could not connect with Google nesting
Edward Day
Aug 15, 2021
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Today, I worked with epc IT Solutions technician Vance Moore and we got a lot of work completed very quickly. Vance is about one of the best computer experts that I have worked with in my life and he's about up there with the best of them. He's highly knowledgeable and asks a lot of questions and his advice was very practicable. Yes, I would definitely call this fine again and again because their professional staff are really good.
I am 65 years old, having worked with PCs for over 40 years, and these guys (especially Vance Moore) are REALLY GOOD. Best of all, their infrastructure supports remote technical work and during this COVID-19 pandemic and that really helps a lot.
I am 65 years old, having worked with PCs for over 40 years, and these guys (especially Vance Moore) are REALLY GOOD. Best of all, their infrastructure supports remote technical work and during this COVID-19 pandemic and that really helps a lot.
Ellen Lovelace
Aug 11, 2021
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EPC has taken care of my small business IT needs for many years now. They are always very responsive to my needs and requests, and will work with me to figure out the best option for me. There is never any hard sell, and they're willing to think outside the box. Recently, I needed to migrate off of two old PCs onto one brand new one. Munish was able to design and order a system that was perfect for me. Brian handled the migration, and he was fantastic.
He moved over 400 GB of data off two machines onto the new one, and then spent 8 hours in my home office getting every program and software set up on the new machine to run seamlessly. I was afraid of all the little issues that would pop up afterwards, but there have literally been none. He set everything up perfectly, I had no down time away from my business, and I could not be happier with the whole end product and process.
He moved over 400 GB of data off two machines onto the new one, and then spent 8 hours in my home office getting every program and software set up on the new machine to run seamlessly. I was afraid of all the little issues that would pop up afterwards, but there have literally been none. He set everything up perfectly, I had no down time away from my business, and I could not be happier with the whole end product and process.
P. K.
Jan 26, 2021
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They are knowledgeable, trustworthy, very helpful. They make things right when there's an error-no one is perfect, but that's all you can ask for! I've been going to them for years as well as my boyfriend. Brian Huang I've worked with the most and he is so responsive and really knows his stuff!
Andrew Neff
Dec 13, 2019
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Have used ePC 3 times, with every one positive. Excellent work, fair pricing, and most importantly, honesty I can trust. Ironically I've won industry awards in customer service SW as I do some work in that sector. I know the value of trustworthy customer service. They could have told me pretty much anything as I'm not a HW expert, but the very first time when I needed to replace a burned hard drive, they tried to first find a discounted one on sites before buying a brand new one.
Then they recovered 90+% of my burned hard drive, much more than I expected. They worked very hard on it, and I knew from that point that I could trust this group. Similar performance on my next 2 jobs over 2+ years. I plan to keep using them and would strongly recommend to others.
Then they recovered 90+% of my burned hard drive, much more than I expected. They worked very hard on it, and I knew from that point that I could trust this group. Similar performance on my next 2 jobs over 2+ years. I plan to keep using them and would strongly recommend to others.
Diana C.
Jun 08, 2018
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I brought my 13 inch Macbook Pro for a battery removal and it was removed in less than 15 minutes all for a great price. I was told from the Apple Store, Geek squad, and other repair companies that they could not remove my battery because one of the screws was damaged and it needed to be drilled out. ePC Computer Solutions, Inc fixed it in 15 minutes. I am one happy customer! Great customer service, friendly and efficient. I definitely recommend this place for quick and easy laptop repairs.
Jack Reidy
May 01, 2018
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I actually ended up not spending money there because of their honesty. The guy I met (whose name escapes me) looked at my issue, and told me up front that if I could get it done under manufacturer's warranty at Best Buy, I should just do that even if he could do it faster.
