Business Details
23 Years
experience
Your Trusted IT Partner in Vancouver, WA
Founded in 2003, Thinktank It has built a reputation as a trusted IT services provider in Vancouver, WA, and Portland, OR. Our client-focused approach prioritizes people over technology, delivering tailored solutions that enhance productivity, security, and operational efficiency. With over two decades of experience, we specialize in managed IT services, cloud computing, cybersecurity, and VoIP solutions, serving businesses of all sizes. Our commitment to community involvement and ethical practices extends beyond technology, reflecting our dedication to making a positive impact locally.By maintaining long-term client relationships and emphasizing clear communication, we empower businesses to navigate complex technological challenges with confidence. Our team of experts combines deep industry knowledge with a proactive mindset, ensuring systems run smoothly while anticipating future needs. This philosophy has earned us loyal clients, with many partnerships lasting over a decade, and recognition as a dependable partner in the Pacific Northwest's evolving tech landscape.
Services
Managed IT Services
Cloud Computing Solutions
Managed IT Security
Phone and VoIP Solutions
IT Consulting Services
Details
- Year established: 2003
Highlights and features
- We offer 20+ years of experience in managed IT services with a client retention rate of 98% over 15 years
- Our personalized service plans adapt to evolving business needs while maintaining predictable costs
- We implement proactive network monitoring systems to prevent downtime and security breaches
- Our team holds deep expertise in Microsoft cloud solutions with implementation experience since 2007
- We provide local, responsive support with technicians who build long-term familiarity with client networks
What people say
Responsive and effective
Knowledgeable and conscientious
Creative & dependable solutions
Great IT partner
Prompt problem resolution
Services
Managed IT Services
Our managed IT services provide continuous network monitoring, maintenance, and support to ensure business operations run smoothly. With technicians familiar with your specific systems, we deliver proactive solutions that minimize downtime while maintaining predictable costs. This service includes 24/7 monitoring, software updates, and security patches tailored to your business needs.
Cloud Computing Solutions
We offer cloud consulting and implementation services to help businesses transition to modern, scalable solutions. Our Microsoft-certified experts assess your current infrastructure and recommend private, public, or hybrid cloud options that reduce costs while improving accessibility and security for organizations in Vancouver and Portland.
Managed IT Security
Our multi-layered security approach protects against cyber threats through continuous monitoring, network hardening, and timely software updates. We implement physical, procedural, and technological safeguards to prevent data breaches while ensuring compliance with insurance requirements for businesses in Clark County and beyond.
Phone and VoIP Solutions
We provide scalable VoIP systems that integrate with CRM platforms and marketing tools while eliminating expensive hardware requirements. Our solutions enable mobile workforce communication through broadband connections, offering features like call tracking and user management without IT intervention.
IT Consulting Services
Our consulting services focus on aligning technology with business goals through personalized assessments and strategic planning. We help clients make informed decisions about equipment purchases, network upgrades, and security protocols while maintaining a long-term partnership approach to IT development.
Questions
What IT services does ThinkTankIT offer?
We provide managed IT services, cloud computing solutions, cybersecurity, VoIP systems, and technology consulting tailored to small and medium businesses.
Which areas do you serve?
We primarily serve Vancouver, WA, Portland, OR, and surrounding areas in the Pacific Northwest region.
How does your IT support process work?
Clients access support through remote assistance, document portals, or our ticketing system for quick, professional responses from familiar technicians.
What sets you apart from other IT providers?
Our people-first approach combines technical expertise with long-term network familiarity and predictable pricing models that prioritize client needs.
Do you offer cloud migration assistance?
Yes, we provide cloud assessments and migration services using Microsoft solutions, with implementation expertise since 2007.
Reviews (2)
Michael Hansen
May 21, 2022
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ThinkTank is an exceptional IT company. We have been a client of theirs for years. They flex to our insane schedules, including when we have employees overseas etc. I can't say enough good things about them. They're super attentive to our specific needs.
Scott Harbick
Jun 27, 2020
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Amazing and knowledgeable. ThinkTankIT staff go above and beyond with helping clients. ThinkTankIT can handle everything from installing a new server and restructuring a company's entire network to something as simple as resetting a password. They came highly recommended and we have had absolutely no regrets with the swap. They helpful and have amazing attitudes!
