Business Details
31 Years
experience
Emergency
services
Your Trusted Partner for IT Services in South Boston
Tech Networks of Boston has been partnering with mission-driven organizations for 28 years to optimize their technology infrastructure and capabilities. Our approach combines strategic planning with hands-on implementation, delivering customized solutions that align with each client's unique objectives. We provide a comprehensive suite of services including IT director-level strategy, managed services, project management, and cybersecurity solutions. Our team of 29 experienced professionals works collaboratively with clients to fill technology gaps, implement innovative solutions, and ensure long-term operational stability. As a certified B Corp and woman-owned business, we maintain a strong commitment to workforce development, environmental responsibility, and community engagement.Our expertise spans strategic technology assessments, cloud migrations, data integration, and 24/7 network monitoring, supported by best-in-class tools and methodologies. We serve over 80 nonprofit and for-profit organizations, combining technical excellence with a deep understanding of the nonprofit sector's unique challenges. Our proven track record includes successful implementations for organizations facing remote work transitions, cybersecurity threats, and technology modernization needs.
Services
Managed IT Services
Strategic Technology Assessments
Cybersecurity Solutions
Cloud Migrations
Project Management
Data Integration
Network Monitoring
Phishing Training
Web Development
Deskside Support
Details
- Year established: 1995
Highlights and features
- We offer 28 years of specialized expertise in nonprofit technology solutions
- Our team includes certified IT professionals with 24/7 network monitoring capabilities
- We implement proven security frameworks to protect against evolving cyber threats
- Our collaborative approach includes on-site staff integration for strategic planning
- We maintain a 72% local spending commitment to support Massachusetts businesses
Associations and certifications
- Certified B Corp
What people say
Immediate responsiveness
Professional technicians
Peace of mind
Clear communication
Great customer service
Services
Managed IT Services
Our managed IT services provide continuous network monitoring and proactive maintenance for mission-critical systems. With 24/7 surveillance of Windows and Mac environments, we deliver security patches, malware protection, and emergency response capabilities. Our service desk offers multi-channel support through phone, email, and web portal ticketing systems, ensuring rapid resolution of technical issues while maintaining detailed service level agreements.
Cybersecurity Solutions
Our comprehensive cybersecurity framework includes risk assessments, phishing simulations, and ongoing staff training programs. We implement advanced threat detection systems and develop customized security protocols to protect against ransomware and data breaches. Our experts help organizations establish robust security postures through regular vulnerability assessments and incident response planning tailored to nonprofit operational needs.
Cloud Migrations
We specialize in transitioning organizations to cloud-based platforms with seamless Office 365 implementations and hybrid infrastructure solutions. Our certified engineers design scalable cloud architectures that enhance workforce mobility while maintaining data security. We provide complete migration support including system integration, staff training, and ongoing optimization of cloud-based productivity tools for nonprofit organizations.
Strategic Technology Assessments
Our strategic assessments evaluate organizational technology needs through collaborative stakeholder engagement. We develop comprehensive IT roadmaps that align with mission objectives, covering infrastructure upgrades, software selection, and digital transformation initiatives. Our consultants provide executive-level technology guidance and implementation planning to support long-term organizational growth and operational efficiency.
Deskside Support
Our on-site deskside technicians deliver hands-on technical assistance for end-user devices and network systems. Available for full-time or scheduled support engagements, our certified professionals provide hardware/software troubleshooting, peripheral configuration, and user training services. This direct support model ensures rapid resolution of day-to-day technology challenges while maintaining consistent service quality across client organizations.
People
Tuan Pham
Chief Executive Officer
Tuan leads Tech Networks of Boston with a focus on strategic growth and client partnerships. He oversees organizational development while maintaining our commitment to community impact and sustainable business practices.
Paula Cuozzo
Chief Operating Officer
Paula manages business operations and human resources, ensuring efficient service delivery across our client portfolio. She plays a key role in maintaining our certified B Corp status and community initiatives.
Jeremy Kurtz
Director of Managed Services
Jeremy leads our cybersecurity and network monitoring teams. He specializes in virtual CIO services and develops security frameworks to protect organizations from evolving cyber threats.
Raymond Li
Senior Project Engineer
Raymond specializes in network infrastructure and cloud migrations. He provides technical leadership for complex IT projects and ensures seamless integration of new technologies.
Andy Robinson
IT Consultant
Andy delivers on-site technical support and network maintenance services. He works closely with clients to implement customized technology solutions that meet their specific operational needs.
Questions
What types of organizations do you work with?
We specialize in serving mission-driven nonprofits and small businesses requiring customized IT solutions that align with their operational goals.
Do you offer 24/7 technical support?
Yes, our network operations center provides 24/7 monitoring and emergency response capabilities for critical IT issues.
How do you handle cybersecurity threats?
We implement comprehensive security frameworks including risk assessments, phishing simulations, and ongoing staff training programs.
Can you help with cloud migration projects?
Yes, we specialize in Office 365 migrations and cloud infrastructure implementations with minimal disruption to operations.
What sets you apart from other IT providers?
Our nonprofit sector expertise, on-site staff integration, and commitment to community development distinguish our service approach.
Do you provide on-site technical support?
Yes, we offer deskside support technicians for hands-on assistance and scheduled on-site IT consultations.
Videos
Reviews (1)
Dennis Walczewski
Apr 20, 2013
Report
They are the best. Quality service, easy to locate and reasonable. They found and solved my PC problem quickly. Dennis
