Business Details
27 Years
experience
Emergency
services
Expert Computer Repair Services in Austin
Founded in 1999, Austin Mac Repair has built a reputation as a trusted provider of computer repair and technology services. Our team of Apple-certified technicians brings over 25 years of combined experience in repairing Apple and PC devices, specializing in data recovery, screen repair, hardware upgrades, and malware removal. We prioritize mobile service, offering prompt on-site support and same-day diagnostics to minimize downtime for our clients. Our commitment to transparency is evident in our upfront pricing and clear communication throughout the repair process. With a focus on customer education, we ensure clients understand their device issues and solutions. Our dedication to quality has earned us recognition from satisfied customers who highlight our professionalism, technical expertise, and cost-effective solutions.We serve both individuals and businesses, providing tailored recommendations that align with specific technology needs and budgets. Our 24-hour diagnostic service and flexible scheduling options demonstrate our commitment to convenience. By maintaining adherence to industry standards and continuously updating our technical knowledge, we ensure reliable service for both legacy and cutting-edge devices. This combination of experience, expertise, and customer-centric approach has solidified our position as a trusted technology partner in the Austin community.
Services
Data Recovery
Screen Repair
Malware Removal
Hard Drive Replacement
RAM Upgrade
Battery Replacement
Keyboard Repair
OS Installation
SSD Upgrade
Liquid Spill Repair
Details
- Year established: 1999
Highlights and features
- 25 years of specialized experience in Apple and PC repair
- Apple-certified technicians on staff for guaranteed expertise
- Mobile service available for urgent repair needs
- Specialists in data recovery with advanced diagnostic tools
- Same-day diagnostics to minimize device downtime
Associations and certifications
- Apple Certified Technicians
What people say
Very professional and honest
Fixed my Mac fast
Helpful and responsive
Quick + honest
Saved us $200
Services
Data Recovery
Specializing in Mac and PC data recovery for 25 years, we retrieve lost files from damaged storage devices using advanced techniques. Our experts handle physical drive failures, accidental deletions, and system crashes. Clients receive a diagnostic evaluation before recovery begins to ensure cost-effective solutions for personal and business data restoration.
Screen Repair
We repair cracked or damaged displays for all MacBook, iMac, and PC models. Using quality replacement parts, our technicians complete most screen repairs within one business day. Service includes calibration checks to ensure optimal display performance after replacement for both residential and commercial clients.
Malware Removal
Our certified technicians eliminate malware, viruses, and other malicious software from Apple and Windows devices. The process includes system scanning, threat removal, and security updates to prevent future infections. We also provide guidance on safe browsing practices to maintain device security post-service.
Hard Drive Replacement
We replace failing hard drives and upgrade storage capacity for Mac and PC users. Technicians transfer existing data to new drives and reinstall operating systems. Available options include traditional HDD replacements and SSD upgrades for improved performance and reliability.
Battery Replacement
We replace worn or defective batteries in laptops and mobile devices. Technicians use genuine components to restore device runtime and charging efficiency. The service includes battery health diagnostics to identify underlying power management issues affecting device performance.
Questions
Do you service devices under warranty?
We don't service warranty-covered equipment. For Apple devices, we recommend contacting Apple directly through their official support channels.
Are your technicians certified?
Yes, we employ Apple-certified technicians who maintain current credentials for Mac hardware and software repair.
What's your COVID-19 policy?
We follow current City of Austin health guidelines, including mask requirements and sanitization protocols during on-site services.
Do you offer onsite repair options?
Yes, we provide mobile repair services with proper equipment for on-site diagnostics and repairs, though this convenience service costs more than in-store work.
Can I mail in my device for repair?
Yes, we accept mail-in repairs. Include your contact information with the device and call us to coordinate shipping details.
Do you recycle old electronics?
We recycle devices in all conditions. Depending on condition, we may offer cash value for usable equipment brought to our facility.
Reviews (4)
Sean M.
May 02, 2022
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These guys know their business! Was so grateful to find a Mac repair place that knew all the intricate details of various part be dire and quality issues. Couldn't be happier with their service.
Ryan Ng
Aug 27, 2021
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Great service. The hard drive on my laptop died and I needed to replace it. I was able to get 3 out of the 4 screws holding the hard drive out by myself, but the last screw was too badly stripped for me to remove myself. I took the laptop to these guys, and they removed the bad screw and replaced the bad drive with the new one for me (I provided the new drive). Very fast and great service
Cara Lowrimore
Aug 03, 2021
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Great service - laptop had died. They gave it a new operating system, transferred all of my data AND cleaned my screen and keyboard. Very reasonable price.
Nadia Nadia
May 31, 2021
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I never knew about this repair place until yesterday when I saw the Apple logo on the door. And coincidentally, my phone went craaazy hours later. Which better place to take it for a repair than a certified repairer. I got all my data recovered & phone repaired same day & all questions answered. Affordable price & very good service. Thanks Jose.
