Business Details
33 Years
experience
Emergency
services
Your Trusted Partner for IT Solutions in Salem, OR
Petra Technologies has been delivering outsourced managed IT services to small and medium-sized businesses for over 30 years. Our team prioritizes clear communication, translating technical complexities into understandable solutions without industry jargon. We build long-term partnerships by aligning our services with clients' operational goals and providing real-time service status through customized dashboards. Our rapid response times ensure minimal business disruption, with technicians maintaining detailed system histories for efficient troubleshooting. With proven expertise in network security and data protection, we help businesses avoid vulnerabilities from outdated practices.Our client-centric approach combines technical excellence with personalized support, as evidenced by testimonials highlighting our proactive problem-solving and reliability. We serve Salem, Wilsonville, and surrounding Oregon areas, offering both full-service and co-managed IT solutions. Our commitment to transparency includes upfront communication about project timelines and service updates. By maintaining a deep understanding of each client's unique infrastructure, we deliver tailored IT strategies that enhance operational efficiency. This combination of experience, communication, and technical proficiency has made us a trusted IT partner for Oregon businesses since 1993.
Services
Managed IT Services
Data Backup & Recovery
Network Security
Co-Managed IT Services
Details
- Year established: 1993
Highlights and features
- We have over 30 years of experience in managed IT services for Oregon businesses
- We communicate technical solutions in clear, non-technical language
- We provide real-time service status through customized client dashboards
- We offer rapid response times to minimize business disruptions
- Our technicians maintain detailed system histories for efficient troubleshooting
What people say
Fast response times
Clear communication
Proactive security measures
Reliable support
Minimizes business disruptions
Services
Managed IT Services
Our comprehensive IT management solution provides continuous monitoring and maintenance for business networks. This service includes proactive security updates, system performance optimization, and 24/7 technical support. With our managed services, businesses gain access to expert IT resources without maintaining an in-house department. Our clients benefit from reduced downtime, improved cybersecurity posture, and predictable IT budgeting through our flat-rate pricing model.
Data Backup & Recovery
This critical service ensures business continuity through automated, secure data backups and rapid recovery solutions. We implement redundant storage systems with both on-site and cloud-based components to protect against data loss from hardware failures, cyberattacks, or natural disasters. Our recovery process guarantees minimal data loss and quick system restoration, typically within hours rather than days. Regular backup verification and disaster recovery testing ensure complete data integrity and accessibility when needed most.
Network Security
Our comprehensive network security service protects business systems from cyber threats through multi-layered defense strategies. This includes firewall management, intrusion detection/prevention systems, endpoint protection, and regular security audits. We implement customized security protocols based on each client's specific risk profile and compliance requirements. Our proactive monitoring identifies potential vulnerabilities before they become breaches, while our incident response team provides immediate remediation when security events occur.
Co-Managed IT Services
This flexible solution combines our expertise with existing internal IT resources to optimize technology management. We provide strategic guidance, specialized technical support, and capacity augmentation during peak demand periods. Our co-management approach allows businesses to maintain control over their IT operations while accessing advanced expertise and tools. This service includes collaborative planning, knowledge transfer sessions, and scalable support tailored to each organization's unique infrastructure and growth objectives.
Questions
What IT services do you offer for small businesses?
We provide managed IT services, data backup and recovery, network security, and co-managed IT solutions specifically tailored for small to medium-sized businesses.
How quickly do you respond to IT emergencies?
We prioritize urgent issues with a typical response time of under 2 hours for critical system failures affecting business operations.
Do you support businesses outside Salem?
While based in Salem, we serve clients throughout Oregon including Wilsonville and surrounding areas with both on-site and remote support capabilities.
How do you handle data security?
We implement multi-layered security including firewalls, intrusion detection, endpoint protection, and regular security audits to protect your business data.
Can you work with our existing IT staff?
Yes, our co-managed IT services are designed to complement internal teams with additional expertise, tools, and capacity during peak needs.
What sets you apart from other IT providers?
Our 30+ years of experience, clear communication style, real-time service monitoring, and rapid response times create a uniquely reliable IT partnership.
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Reviews (3)
Carrie Keith
Jan 27, 2021
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Petra has the experience and integrity any small or medium business is looking for to take on their IT. They help us with some of the smallest tech issues, and immediately allayed our security worries. I am so impressed with how thorough yet seamless it was. On point advice and a responsive team. Thanks Petra.
Wendell Harness
Oct 15, 2018
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TTJ is awesome! I subscribe to their T-Care service and they have saved me many times from being infected by viruses, malware, adware, and other threats. Their customer service is responsive and helpful. Highly recommended!
Jordan Keck
Feb 13, 2018
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Chris and the crew at TTJ are top-notch and way ahead of the other security providers I have used and spoken to. they are always friendly and ready to help, but most impressive is they work hard to make sure everything runs smoothly in the background and my company is protected from all the malicious stuff out there these days. I highly recommend TTJ!
