Business Details
43 Years
experience
Emergency
services
Business Communication Solutions in Chattanooga, TN
Signal Voice & Data has been a trusted leader in business communication solutions since 1983. With over four decades of experience, we specialize in delivering cutting-edge VoIP phone services, hosted PBX systems, on-premise phone systems, and Unified Communications solutions tailored to meet the unique needs of businesses across the Southeast. Our commitment to reliability, scalability, and exceptional customer support has made us the go-to provider for organizations seeking to enhance productivity and streamline operations. We combine advanced technology with personalized service to ensure seamless communication experiences. Our team of certified technicians brings extensive expertise in the latest communication technologies, ensuring clients receive the most advanced solutions available.With a nationwide reach supported by local expertise in Chattanooga, Tennessee, we provide hands-on installation, maintenance, and technical support. Our mission is to deliver unparalleled service excellence through continuous improvement and innovation. We serve diverse industries including healthcare, automotive, education, and professional services. Our track record of success spans thousands of installations across 23 states, demonstrating our ability to design and implement systems that reduce costs while improving collaboration. We remain dedicated to helping businesses stay connected and thrive in an increasingly complex digital landscape.
Services
VoIP Phone Systems
Unified Communications
Hosted PBX
Web Conferencing
Call Center Solutions
IT Business Consulting
On-Premise Phone Systems
Network Services
Phone Support
Advanced Features
Details
- Year established: 1983
Highlights and features
- We offer 40+ years of experience in business communication solutions
- Our 24/7 emergency support ensures minimal downtime for clients
- HIPAA-compliant communication systems for healthcare organizations
- Nationwide service with local expertise in Southeastern markets
- Certified technicians provide expert installation and ongoing support
Associations and certifications
- Zultys Authorized Partner
What people say
Exceptional support
Smooth transition
Increased productivity
Reliable systems
Expert technicians
Services
VoIP Phone Services
Our VoIP phone services provide crystal-clear voice quality with flexible configurations that scale with business growth. These cost-saving solutions eliminate traditional hardware requirements while offering advanced features like voicemail-to-email and mobile integration. Designed for businesses of all sizes, our cloud-based systems enable seamless communication from any location while reducing infrastructure costs through hosted PBX technology.
Unified Communications
Our Unified Communications solutions integrate voice, video, messaging, and collaboration tools into a single platform. This comprehensive approach enhances team productivity through real-time presence indicators, instant messaging, and seamless call management. The system supports mobile integration and conference calling features that maintain business continuity across multiple locations while providing analytics for performance optimization.
On-Premise Phone Systems
We deliver robust on-premise phone systems that give businesses full control over their communication infrastructure. These secure, customizable solutions include advanced call management features with local server deployment. Our systems offer enhanced security for organizations requiring on-site data management while maintaining compatibility with modern communication requirements through regular technology updates and maintenance support.
IT Business Consulting
Our IT consulting services optimize technology infrastructure to improve business operations. We analyze existing systems and develop customized strategies for communication efficiency, cloud migration, and network security. This includes technology roadmap planning, system integration recommendations, and implementation support for modernizing business communication platforms.
Call Center Solutions
We implement comprehensive call center solutions with intelligent call routing, real-time analytics, and workforce optimization tools. These systems improve customer service operations through automated call distribution, interactive voice response, and performance monitoring features. Our solutions scale with business growth while maintaining high-quality customer interactions through advanced queuing and agent performance tracking.
People
Henry Franklin
Team Leader
With extensive experience in communication solutions, Henry leads implementation projects ensuring smooth transitions for clients. He specializes in understanding business needs and delivering tailored communication systems that enhance operational efficiency while maintaining exceptional customer support throughout the process.
Gary
Support Specialist
Gary provides expert technical support and training for system implementations. His approach focuses on user empowerment and anxiety reduction during technology transitions. He ensures staff confidence through personalized guidance and ongoing support for communication system operations across multiple client locations.
Paul
Implementation Specialist
Paul specializes in system deployment and user training for communication solutions. He works closely with IT departments during migrations, providing hands-on support for seamless transitions. His expertise includes feature demonstration and troubleshooting assistance during implementation phases for healthcare and automotive industry clients.
Questions
What communication solutions do you offer for healthcare providers?
We provide HIPAA-compliant Zultys phone systems with secure messaging and encrypted communications specifically designed for healthcare organizations' regulatory requirements.
Do you support businesses outside Chattanooga?
Yes, we serve clients across the Southeast with nationwide support through our partner network, including Tennessee, Alabama, and Georgia locations.
What phone system features improve automotive dealership operations?
Our systems include call routing, voicemail-to-email, mobile integration, and analytics that enhance customer service and internal communications for automotive businesses.
How do you handle system migrations for growing businesses?
We provide comprehensive planning, customized migration strategies, staff training, and ongoing support to ensure seamless transitions with minimal operational disruption.
What support options are available after implementation?
We offer 24/7 emergency support, proactive system monitoring, regular maintenance, and on-demand technical assistance for all our communication solutions.
Can your systems scale with business growth?
Our cloud-based solutions feature flexible scalability allowing easy addition of users and features as businesses expand their operations.
Reviews (5)
John Garrison
Jun 03, 2019
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Just converted our Manufacturing business with 160 phone users from an old Avaya platform to Zultys. We had a mix of Desk phones, cordless and now Cellular users. We went with the Virtual Server option instead of the hosted to take advantage of our in-house backup and replication DR solution. Signal Voice and Data worked with us from start to finish and setup the server and phones so that we were able to test and use the system in-house for a few days before cut-over. Due to that testing we have had no issues since we did the cut-over, except for normal user questions and training. Very happy with the features and performance of this Zulys system.
Michael Lashley
Apr 03, 2019
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You do not want to go with them as a small business. The phones they setup are not good quality and the connections with your customers are poor. They charge you for minutes of usage. They charge you left and right and forget customer service.
Glenna Lashley
Feb 18, 2019
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If you are looking for a company to do your telephone system for a business - this is not the one for you. You might as well use a big company because they have poor and sloppy customer service. You would be better off using a big company and your cost will probably be cheaper as well. Really check out referrals and people who have used this company prior to making the decision to use them. I would never recommend them to anyone I new that is for sure.
Mike H.
May 03, 2018
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Local business and they stand behind their product, they train your team to get you ready for your new phone system. They are interested in your business to help get you the right system to improve your business.
Mad B.
Apr 12, 2017
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I would have given it no stars but that is not an option. The OWNER needs to have his license revoked after almost rearending me on my motorcycle this morning on Broad street. I would guess he was texting as not only did he barely miss me, like maybe 8 inches or so but he also ran right through the red light! MORON!
