Business Details
We have dedicated over forty years to serving Alaska businesses, establishing our roots in Wasilla in 1985. Our journey expanded over two decades ago to encompass full IT services, including infrastructure management, cybersecurity, and business continuity. We operate from our own secure, Alaska-based data center, ensuring local oversight of your critical systems. Our foundation in copier and printing expertise remains strong, supported by our long-standing Sharp partnership and factory-trained technicians. We provide a unified technology experience, eliminating the need to manage multiple disconnected vendors. Our team takes full accountability, staying actively involved rather than adopting a set-it-and-forget-it mentality.
We pride ourselves on delivering hands-on, locally owned service where our people know your name and understand your unique setup. When challenges arise, we work through them with you transparently and reliably. Our commitment is to provide real support from people who genuinely care about your operational success. We ensure your technology runs smoothly so you can focus on your core business without daily IT frustrations. For four decades, our mission has been to make your day easier with modern technology backed by local, accessible service.
We pride ourselves on delivering hands-on, locally owned service where our people know your name and understand your unique setup. When challenges arise, we work through them with you transparently and reliably. Our commitment is to provide real support from people who genuinely care about your operational success. We ensure your technology runs smoothly so you can focus on your core business without daily IT frustrations. For four decades, our mission has been to make your day easier with modern technology backed by local, accessible service.
Highlights and features
- We have over 40 years of experience serving Alaska businesses.
- We provide a single team for IT, equipment, phones, and documents.
- We operate our own secure, Alaska-based data center.
- We are factory-trained technicians with a Sharp partnership.
- We offer certified document destruction with full chain-of-custody tracking.
Services
IT Solutions
We provide around-the-clock monitoring and management of your network, servers, and security from our Alaska-based data center. This proactive service is designed to minimize downtime and eliminate operational surprises for your business. You receive direct access to a local support team that understands your infrastructure and answers when you call.
Office Equipment
We sell, install, and service Sharp multifunction printers, copiers, and document systems for commercial environments. Our factory-trained technicians handle the entire lifecycle, ensuring the team that configures your equipment is the same expert team that maintains it. This unified approach guarantees consistent, high-quality support without third-party runaround.
Phone Systems
We design and install business phone systems tailored to how your team actually communicates and collaborates. Our solutions are fully supported locally and built to scale seamlessly as your organization grows. You benefit from a reliable communication infrastructure without the frustration of impersonal call center support.
SecureAK Hosted Email
Our encrypted, HIPAA-ready email hosting is built in Alaska for medical practices and organizations that cannot risk a data breach or outage. The solution is professionally managed by our team, ensuring rigorous security and compliance standards are consistently met. This service provides peace of mind by safeguarding sensitive communications with a local, accountable partner.
Document Scanning
We transform your liability of paper-filled filing cabinets into secure, searchable digital archives. Our process indexes and organizes your documents for immediate accessibility from any authorized location. This conversion eliminates physical bottlenecks and enhances operational efficiency while preserving critical information securely.
Reviews (5)
Jacob Creer
Nov 15, 2019
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They offered on the spot color printing and binding, and they were very nice. Also, the prices are way better than other companies.
Reservations Main
May 02, 2018
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Hands down the best prices and customer service in the valley. They go above and beyond every time for me and put box stores to shame by every meteric. All lot of people don't realize that they are also a copy and print store as well.
Lee Riley
Apr 02, 2018
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This place has so many different services! They manage and sell computer systems, copiers, HIPAA services, and they have a wonderful staff at the copy store! Awesome support for businesses in the valley and even Anchorage!
Rachel Burkhart
Nov 06, 2016
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I cannot say enough amazing things about VBM. These people have dropped what they are doing, unexpectedly, to sit on the phone with me with QB's for 1-2 hours when I thought for sure it would be a 10 min maximum conference call, came in at 5:00am to be here to install a new computer, showed up the same day I called to install a new router, take my calls when I have my little panic issues when one of our computers isn't running properly (despite the fact that they ask for emails to be sent first for requests), respond to our emails quickly when we do send them, give us advice every time we need it. and you know what?
I am sure I have ran through most of their staff by now and not ONE time did any of them make me feel like I was a burden. I will admit, I can be a difficult customer at times when I am stressed about an issue and push for things to happen faster. and they have accommodated it EVERY time in a friendly manner. THANK YOU, VBM! Don't change a thing - you guys seriously rock and we all appreciate you!
I am sure I have ran through most of their staff by now and not ONE time did any of them make me feel like I was a burden. I will admit, I can be a difficult customer at times when I am stressed about an issue and push for things to happen faster. and they have accommodated it EVERY time in a friendly manner. THANK YOU, VBM! Don't change a thing - you guys seriously rock and we all appreciate you!
Kristan C.
Apr 30, 2012
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We have a multi-function copier/printer that we utilize for our business. We're happy with it, and we have it leased from VBM. We occasionally will need service, and they are prompt to respond to our pleas for help. In addition, we had our server built by them several years ago. It has "served" us well. It's stable and we depend on it every day. Thank you so much VBM!
