Business Details
24 Years
experience
Your Trusted IT Partner in St. Charles, MO
Established in 2002, Tower House Computers is a family-owned and operated business dedicated to providing reliable, professional computer repair and IT services. Our journey began in a home basement with a small sign and a commitment to honest, personalized service. Over two decades, we've grown into a trusted local provider serving St. Charles, Missouri, while maintaining our core values of integrity and customer focus. Our team of certified technicians brings over 25 years of combined experience in repairing PCs, Macs, and gaming systems, with expertise in virus removal, network security, and cloud computing solutions. We prioritize staying current with technological advancements to deliver efficient, future-ready services for both home users and small to medium businesses.Our 30-day warranty on repairs and free remote diagnostics reflect our confidence in service quality. By combining technical expertise with a customer-first approach, we aim to simplify technology challenges for our clients. Our success stems from word-of-mouth referrals and long-term relationships built on dependability. Whether addressing urgent repairs or implementing proactive IT solutions, we treat every client's needs as our own. As the business evolves, we remain committed to our founding principles of professionalism, transparency, and community service.
Services
PC Repair
MAC Repair
Remote Service
Cloud Computing
Network Setup
Virus Removal
Managed IT Services
Gaming PC Builds
Data Backup
Hardware Upgrades
Details
- Year established: 2002
Highlights and features
- We offer 20+ years of experience in computer repair and IT services.
- Our family-owned business maintains personalized service with professional standards.
- Free remote diagnostics available for all repair inquiries.
- 30-day warranty covers all repair services and parts.
- Certified technicians handle both consumer and business technology needs.
What people say
Highly Recommend
Fixed my gaming PC
Lifelong Customer
Disaster averted
First class operation
Services
PC Repair
We repair all PC brands and models including desktops, laptops, and all-in-one computers. Our technicians handle hardware failures, software issues, and component upgrades. With over 25 years of experience, we ensure your system runs optimally with thorough diagnostics and quality parts replacement.
Remote Service
Access our technicians remotely without visiting the store. We offer free initial connections for diagnostics and troubleshooting. This service handles software issues, system updates, and security checks, providing convenient solutions for busy customers.
Network Setup
Professional installation of home and business networks including firewalls, servers, and wireless systems. We implement security protocols and backup solutions to ensure reliable connectivity and data protection for both small offices and large enterprises.
Cloud Computing
Transition to cloud-based solutions for storage, software, and business applications. We provide guidance on secure cloud implementation using platforms like Microsoft Office 365, ensuring data accessibility and protection with expert configuration.
Managed IT Services
24/7 monitoring and maintenance for business systems including antivirus protection, software updates, and performance optimization. Our service includes enterprise-grade security tools and priority support to minimize downtime and maintain operational efficiency.
People
Jerry Josar
Owner/Senior Technician
Jerry Josar founded Tower House Computers in 2002 and has led its growth from a home-based operation to a trusted local business. With over 25 years in computer repair, he oversees technical operations and customer service.
Questions
What services does Tower House Computers offer?
We provide PC/Mac repair, network setup, cloud computing solutions, 24/7 remote monitoring, and managed IT services for home and business clients.
Do you offer remote computer support?
Yes, our remote service allows technicians to diagnose and fix issues online with free initial connections for all customers.
What are your business hours?
We're open Monday-Friday 9:00AM-5:00PM, with after-hours support available through our 24/7 remote monitoring service.
Do repairs come with a warranty?
All repairs include a 30-day warranty covering both parts and labor performed at our facility.
Can you help with business IT needs?
Yes, we offer managed IT services including network security, data backup, and 24/7 system monitoring for small to medium businesses.
Reviews (4)
Scott Imgarten
Apr 10, 2022
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Exceptional customer service! They diagnosed my computer's issue quickly and informed me of everything they encountered in the process. They were able to do so within a day of me dropping the computer off. I will continue to take my computer related needs to this business.
Bukola Fayemi
Nov 27, 2021
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They are very responsive and gets your problems resolved quickly. Jerry gives great customer service! Definitely a great place to get your computer serviced or upgraded.
Jose Solano
Sep 23, 2021
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My computer wouldn't turn on and Tower House figured out what was wrong with it within the same day! Absolutely the best service I've experienced. Definitely recommend this place if anyone is experiencing computer problems.
Pat Okai
May 04, 2021
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This company was awesome! They listened to my problem, quoted me an estimate range for the cost, accessed my computer remotely, fixed the problem quickly, then charged within the range of the quote. That is GOOD business! Highly recommend Tower House Computers! Thank you Jeremy so much!
