Business Details
25 Years
experience
Trusted IT Services & Managed Solutions in Reading, PA
Computer Wizards has been serving greater Berks County for over two decades, establishing itself as a trusted provider of high-quality IT solutions for small and medium-sized businesses. Our commitment to thorough technical support and customer satisfaction has earned us recognition as the Best Computer Service in the 2023 Reading Eagle Readers Choice awards. We specialize in managed IT services, data backup and protection, and procurement solutions tailored to meet the evolving needs of modern businesses. Our team prioritizes long-term partnerships with clients, delivering proactive support through tiered service plans that include hardware monitoring, off-site backups, and network management. With a focus on scalable infrastructure and product lifecycle management, we help businesses streamline operations and maintain reliable technology systems.Our procurement experts simplify complex supply chains, ensuring optimal product choices that align with organizational goals. We offer flexible consultation processes for managed services, including remote and on-site evaluations to create customized IT strategies. As a locally rooted company with deep community ties, we combine technical expertise with personalized service to address each client's unique challenges. Our 24/7 hardware monitoring and reactive outage response capabilities ensure minimal downtime for critical business operations. By maintaining transparency in our processes and pricing, we build lasting trust with clients who depend on our technical proficiency and dedicated support.
Services
Managed IT Services
Data Backup & Protection
Technology Procurement
Product Lifecycle Management
Scalable Networks
Remote Network Management
Hardware Monitoring
Details
- Year established: 2001
Highlights and features
- We have over 20 years of experience serving Berks County businesses
- We are recognized as Best Computer Service by Reading Eagle Readers Choice
- Our managed IT services include 24/7 hardware monitoring capabilities
- We offer tiered service plans with transparent pricing structures
- Our procurement team simplifies complex technology purchasing decisions
What people say
Best Computer Service
High-quality solutions
Careful support
24/7 monitoring
Proven expertise
Services
Managed IT Services
Our managed IT services provide continuous technical support through tiered plans that include hardware monitoring, software upgrades, and remote assistance. Businesses benefit from proactive maintenance that minimizes downtime while receiving discounts on additional services. The structured approach ensures consistent system performance and predictable IT expenses.
Data Backup & Protection
We implement comprehensive data protection solutions featuring off-site backups and disaster recovery protocols. Our systems ensure business continuity by safeguarding critical information against loss or corruption. Regular monitoring and automated backup processes provide clients with reliable data restoration capabilities when needed most.
Technology Procurement
Our procurement specialists streamline technology acquisitions by evaluating business needs and sourcing optimal equipment solutions. We simplify complex supply chains into efficient purchasing processes while providing lifecycle management support from initial integration through equipment retirement and recycling.
Scalable Networks
We design flexible network systems that grow with business requirements, maintaining seamless connectivity for distributed teams. Our solutions adapt to changing operational demands while ensuring secure access to critical applications and resources across evolving business environments.
Remote Network Management
This service provides ongoing monitoring and optimization of business networks through remote access capabilities. We maintain system performance, implement security updates, and resolve connectivity issues without requiring on-site visits for routine maintenance tasks.
Questions
What managed IT service plans do you offer?
We provide three tiered plans: Bronze ($29/machine/month) with basic support, Silver ($49/machine/month) adding off-site backups, and Server ($1400/machine/year) for critical applications.
How does your procurement process work?
Our team evaluates your technology needs then sources optimal equipment solutions, simplifying complex purchasing decisions while managing the supply chain on your behalf.
Do you provide data backup solutions?
Yes, our managed services include automated off-site backups and disaster recovery protocols to protect business-critical information across all service tiers.
What areas do you serve?
We primarily serve businesses in greater Berks County, Pennsylvania with both remote and on-site service options available.
How are service consultations conducted?
Initial consultations typically begin with a 30-60 minute phone call to discuss requirements, followed by remote or on-site evaluations as needed for managed service implementation.
Reviews (6)
Mo I.
Mar 07, 2023
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Went in for a simple wifi issue on my lap top and couldn't figure out the problem for the life of me. It took PC Ninja less than 5 minutes to fix it and even explain to me how to fix it. Great service and great people.
Melanie Kerber
Jun 08, 2022
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They were awesome to deal with. Diagnosed my problem straight away and got the part the next day getting my computer up and running for my business in no time! I highly recommend them!
Mary Beth
Feb 23, 2022
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Staff is very knowledgeable and helpful. The storefront could use a makeover. The website needs to note that visits are by appointment only.
Jihcjbdjnkc Schfjf
Sep 03, 2021
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Really nice staff, but they really need to take iPhone repair off of their website. They don't actually do it, or at least not as of right now. Would have saved me a lot of time if they did. The staff was very kind though. Also, unlike their website says, they don't take walk ins. They weren't helpful for what /I/ needed specifically, but i hear with everything besides iPhone they are exceptional.
Adam Makowka
Nov 29, 2020
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So I am a first time pc builder and was super nervous about breaking my parts! Basically I started building my pc and when I got to the cooling system it needs to be really tight and I was afraid I was going to break it, so I called Computer Wizards and was able to bring my pc in with my parts. Everyone there is super knowledgeable and even though I did not order my parts from them at all they were able to help me sort my issue and even finish the build completely right at the shop! Jay specifically walked me through the build and explained everything that he was doing so if I want to make upgrades myself or even help a friend build his/her pc myself I could do so. Everyone there was super friendly 10/10 would recommend to anyone having issues with their pc builds!
Emily H.
May 18, 2020
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The team at Computer Wizards fixed up my laptop for me and it runs 10x faster now! I'm so happy with the results. Great customer service from people who care about what they do. I'll definitely come back.
