Business Details
23 Years
experience
Emergency
services
Your Trusted Partner for IT Solutions and Managed Services
Ideal Integrations combines cutting-edge innovations with a skilled team of engineers to deliver customized technology solutions for businesses of all sizes. Founded in 2003, we specialize in managed IT services, cloud solutions, and cybersecurity, offering 24/7/365 support to ensure uninterrupted operations. Our ISO 9001-certified team prioritizes client goals through strategic technology integration, providing tailored infrastructure, connectivity, and data protection services.With decades of combined experience, we focus on translating technical complexities into business advantages while maintaining transparency and ethical standards. Our partnerships with industry leaders and rigorous vendor testing ensure clients receive only the highest-quality solutions.
Services
Cloud Services
Managed Services
Security Services
Connectivity Solutions
Infrastructure Services
Data Protection
Disaster Recovery
Penetration Testing
Network Monitoring
Desktop Virtualization
Details
- Year established: 2003
Highlights and features
- We offer 24/7/365 managed IT services with guaranteed uptime.
- Our team includes ISO 9001-certified engineers with 15-30 years of experience.
- We implement hybrid cloud solutions tailored to specific business needs.
- Our cybersecurity division follows NIST and SANS incident response guidelines.
- We maintain partnerships with leading technology vendors for comprehensive solutions.
Associations and certifications
- ISO 9001
- SOC 1 Type II
- SOC 2 Type II
What people say
24/7 support
End-to-end solutions
Certified engineers
Seamless migration
Mission-critical reliability
Services
Cloud Services
Our cloud services provide scalable infrastructure and desktop virtualization solutions that eliminate the need for on-premises hardware investments. We offer hybrid cloud deployments, co-location services, and secure remote access solutions tailored to business requirements. With ISO 9001-certified operations, we ensure 99.9% uptime for critical applications and data storage.
Managed Services
Our 24/7/365 managed services include network monitoring, server maintenance, and help desk support through dedicated NOC teams. We provide tiered technical assistance, patch management, and proactive infrastructure optimization to prevent system failures. Our service desk handles end-user requests across multiple time zones with rapid resolution times.
Security Services
Blue Bastion, our cybersecurity division, offers penetration testing, incident response, and managed detection services following NIST guidelines. We implement micro-segmentation, vulnerability management, and 24/7 threat monitoring using advanced adversary emulation techniques. Our security operations center provides real-time protection against cyber threats.
Connectivity Services
IdealConnect delivers high-speed private connectivity with 10 Mbps to 10 Gbps bandwidth options through redundant fiber networks. We provide site-to-site connections, WAN solutions, and public cloud integration with inherent security features. Our managed internet services include firewall protection and bandwidth allocation optimization.
Data Protection
Our data protection services include automated backups, disaster recovery, and business continuity solutions with customizable retention policies. We offer on-premise, cloud, and hybrid storage options with ransomware protection. Geographically redundant data centers ensure 15-minute recovery point objectives for critical business systems.
People
Michael Stratos
Chief Executive Officer
Founded Ideal Integrations in 2003 and expanded nationally. 30+ years of IT infrastructure experience. Co-founded Blue Bastion cybersecurity division. Holds Ernst & Young Entrepreneur of the Year award.
Melissa Stratos
Vice President of Sales & Business Development
15+ years of technology sales leadership. Developed strategic channel partnerships and client growth programs. Active in community charitable organizations. Drives corporate development initiatives.
Ryan Romano
Vice President of Solutions Engineering
20+ years of cloud architecture and infrastructure design experience. Leads engineering teams in creating customized IT solutions. Focuses on secure hybrid cloud implementations and disaster recovery strategies.
Christopher Fox
Chief Technology Officer
23+ years of IT leadership experience. Oversees technical vision and innovation strategy. Specializes in cloud connectivity solutions and disaster recovery implementation across enterprise environments.
Luke McOmie
Vice President of Offensive Security
Security expert with 25+ years of offensive security experience. Founded industry organizations and serves as conference speaker. Leads red team operations and penetration testing services for enterprise clients.
Questions
What IT services does RedHelm provide?
We offer managed services, cloud solutions, cybersecurity, connectivity, infrastructure, and data protection services for businesses of all sizes.
Are your services available 24/7?
Yes, our network operations center and security teams provide 24/7/365 monitoring, support, and incident response services.
How do you handle cybersecurity threats?
Our Blue Bastion division uses penetration testing, vulnerability management, and real-time threat detection to protect against cyber attacks following NIST guidelines.
Do you support hybrid cloud environments?
Yes, we implement hybrid cloud solutions combining on-premise infrastructure with cloud resources for optimal performance and cost efficiency.
What data protection measures do you offer?
We provide automated backups, disaster recovery, and business continuity solutions with geographically redundant storage options and ransomware protection.
Reviews (1)
Mark
Nov 22, 2017
Report
I was there for a delivery. This is a software company. The staff was very pleasant and very helpful to me.