Business Details
Your Trusted IT Partner in Frederick, MD
Digital Age Solution stands as a dedicated provider of comprehensive information technology solutions, serving home users, businesses, non-profits, and local governments. Our team delivers personalized support through on-site, in-home, remote, and in-store service options, ensuring accessibility and convenience for all clients. With a focus on local expertise, we design, build, and repair computers and servers directly in Frederick, Maryland, combining affordability with community-based support. Our technicians specialize in network management, security systems, and unified communications platforms, offering tailored solutions that adapt to evolving technological needs. By maintaining a hands-on approach, we provide clear, jargon-free explanations throughout every service interaction, fostering client understanding and confidence. Our commitment to quality extends to cloud-based services with 99.9998% uptime, SIP trunking solutions, and disaster recovery systems that ensure business continuity.We prioritize scalable, future-proof technologies that reduce upfront costs while integrating seamlessly with enterprise applications like Microsoft Outlook and Salesforce. Through Verkada security camera systems and customized programming solutions, we address both physical and digital infrastructure requirements. Our customer-centric philosophy emphasizes long-term partnerships, demonstrated through personalized support and locally manufactured hardware. By eliminating reliance on offshore call centers, we maintain direct accountability and rapid response times for all technical needs.
Services
Managed IT Services
Computer Repairs
Network Management
Security Cameras
Unified Communications
Hosted PBX
VoIP Services
SIP Trunking
Contact Center Solutions
Data Backup
Highlights and features
- We offer on-site, in-home, remote, or in-store IT services with local technicians
- Our team provides personalized support using easy-to-understand explanations
- We design and build custom computers and servers locally in Frederick, MD
- Our solutions integrate with enterprise applications like Microsoft Outlook and Salesforce
- We maintain 99.9998% uptime with geographically diverse redundant cloud systems
Services
Managed IT Services
Our Managed IT Services provide continuous network monitoring and proactive maintenance for businesses of all sizes. We handle system updates, security patches, and performance optimization while offering 24/7 technical support access. This solution reduces downtime through predictive troubleshooting and ensures compliance with industry-specific data protection requirements.
Computer Repairs
We diagnose and fix all computer hardware and software issues with rapid turnaround times. Our certified technicians work on both Windows and Mac platforms, addressing performance issues, component failures, and data recovery needs. Each repair includes system optimization to prevent future problems and extend equipment lifespan.
Unified Communications
Our Unified Communications platform integrates voice, video, messaging, and collaboration tools into one intuitive interface. Features include virtual meetings with screen sharing, automated call routing, and mobile integration across devices. This system improves team productivity while reducing communication costs through cloud-based infrastructure.
Security Cameras
We install and maintain Verkada security camera systems with advanced analytics capabilities. Our solutions include high-definition recording, remote access via mobile apps, and intelligent features like people counting and vehicle tracking. Systems integrate with existing security protocols for comprehensive property protection.
Data Backup
Our data backup services protect critical business information through automated cloud storage solutions. We implement multi-layered security protocols, regular recovery testing, and rapid restoration processes. This ensures business continuity during hardware failures, cyberattacks, or natural disasters while maintaining compliance with data retention regulations.
Questions
What IT services do you offer for small businesses?
We provide network management, cloud solutions, cybersecurity, and 24/7 technical support tailored to small business needs.
Do you support both Mac and PC systems?
Yes, our technicians repair and maintain both Windows and Mac platforms with equal expertise.
Can you help with business phone system upgrades?
We implement modern VoIP systems, hosted PBX solutions, and SIP trunking for improved communication efficiency.
What security solutions are available?
We offer Verkada security camera systems with analytics, network security assessments, and data protection strategies.
Do you provide on-site computer repairs?
Yes, we offer on-site service for businesses and in-store repairs at our Frederick, MD location.
How do you handle emergency IT issues?
While we don't offer 24/7 emergency service, we prioritize urgent cases and provide remote support options for critical issues.
Videos
Reviews (3)
Jackadelphia
Apr 09, 2021
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Had issues with my Alienware laptop in terms of the battery, wifi chip, and updates. They are very quick, very affordable, and fixed all of the problems I had addressed. Awesome job guys.
Tuned Abarth
Mar 04, 2019
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I took my laptop here for some start up related issues. Not only were they super nice and prompt, but they also found that I needed a new internal battery (which I had no idea that I needed.) Great team of people and good prices.
Saurabh Tandon
Nov 09, 2017
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Patrick and Patrick was professional! Glad I found these people who helped me with the laptop battery replacement! I think they should start on mobile device fixing specially battery replacement in iPhones as we don't have anyone in Frederick.
