Business Details
Emergency
services
Trusted IT Services & Cybersecurity Solutions in Robertsdale, AL
Business Information Solutions was founded to simplify business operations through comprehensive IT support and cybersecurity solutions. Our team of experienced engineers provides 24/7 network monitoring, proactive maintenance, and customized technology roadmaps tailored to each client's unique needs. With expertise in cloud computing, compliance frameworks like HIPAA and PCI, and enterprise-level cybersecurity, we serve diverse industries including healthcare, finance, education, and manufacturing.Our commitment to client success is demonstrated through personalized service, a library of educational resources, and a proven track record of protecting over 600 businesses from cyber threats while improving operational efficiency.
Services
IT Support
Cybersecurity
Cloud Computing
Compliance Services
Managed Services
Digital Marketing
Network Design
Data Backup
Ransomware Protection
Technology Assessments
Highlights and features
- We provide 24/7 proactive network monitoring and support.
- Our team includes certified IT engineers with industry-specific expertise.
- We offer customized technology roadmaps aligned with business objectives.
- We maintain a library of educational resources for client empowerment.
- We protect over 600 businesses from cyber threats annually.
What people say
Exceptional IT Support
Proactive Cybersecurity
Stress-Free Technology
Industry Expertise
24/7 Availability
Services
Managed IT Support
Our 24/7 managed IT support includes proactive network monitoring, system maintenance, and rapid response to technical issues. This service ensures business continuity through constant infrastructure oversight, performance optimization, and access to certified engineers. Clients benefit from reduced downtime and predictable IT costs with flexible pricing options.
Cybersecurity Compliance
Business Information Solutions cybersecurity compliance services protect against ransomware and data breaches while ensuring adherence to HIPAA, PCI, and other regulatory frameworks. Our Rampart suite includes threat detection, multi-factor authentication, and risk management tools. We help businesses implement data loss prevention strategies and maintain compliance with industry standards.
Cloud Computing
Our cloud computing services provide secure remote access to business systems through Office 365 platforms and virtual workstations. These solutions reduce server costs, enable mobile workforce capabilities, and include data backup options. We implement scalable cloud architectures that support business continuity during disruptions while maintaining compliance requirements.
Technology Assessments
Business Information Solutions technology assessments evaluate existing IT infrastructure to identify vulnerabilities and growth opportunities. Our consultants create customized technology roadmaps aligned with business goals, including budget planning and system upgrades. This service helps organizations optimize IT investments and prepare for future technological challenges.
Compliance Services
We specialize in regulatory compliance for healthcare (HIPAA), financial institutions (PCI), and other regulated industries. Our services include policy development, audit preparation, and implementation of technical controls. Business Information Solutions ensures clients meet compliance requirements while protecting sensitive data from cyber threats.
People
Phillip Long
CEO & Founder
20+ year entrepreneur and Gulf Coast security expert who founded Business Information Solutions to provide comprehensive IT solutions. Hosts the Success Failed podcast and authored guides on selecting IT partners.
Mitch Carlson
Project Manager
Manages technology implementation projects with expertise in IT infrastructure and client coordination. Provides direct support for complex system deployments and integration solutions.
Shannon Bohan
Project Coordinator
Supports project execution with organizational expertise, ensuring timely delivery of technology solutions. Acts as primary contact for project status updates and client communications.
Questions
What IT services does BIS offer?
We provide managed IT support, cybersecurity compliance, cloud computing solutions, network design, data backup, and technology assessments tailored to your business needs.
How does BIS handle cybersecurity threats?
Our Rampart cybersecurity suite includes 24/7 threat monitoring, ransomware protection, multi-factor authentication, and compliance management for HIPAA, PCI, and other frameworks.
Do you support remote work environments?
Yes, our cloud solutions enable secure remote access through Office 365 platforms while maintaining compliance and minimizing downtime for mobile workforces.
Which industries do you specialize in?
We serve healthcare, finance, education, manufacturing, and corporate businesses with customized IT solutions meeting industry-specific compliance requirements.
Is 24/7 technical support available?
Yes, our team provides 24/7/365 proactive monitoring and immediate response to critical issues through our local support centers.
Videos
Reviews (6)
Nicci Schneider
May 27, 2021
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ALWAYS there to help when needed. and dealing with IT seems to always be an "emergency " lol. BIS has always been on top of any issues quickly and effectively! Thanks for all the help!
Scott McLeod
Jan 12, 2020
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BIS helped us transition to our new workspace and provided great service throughout the process. We have learned to trust them with our networking, phones, cybersecurity and IT troubleshooting and they have quickly and consistently delivered each time we have needed help.
M. Barnes
Oct 30, 2019
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BIS services are outstanding! I needed help moving an office network, and they were more than happy to help. Their service was prompt, secure, professional, and well thought out. I have used many of their services and also highly recommend the IT monitoring. This is your one-stop-place for all things online, software, and hardware. They can even help you with HIPAA compliance and marketing your online presence.
Tracy Freeman
Jul 27, 2019
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BIS IT has provided excellent care for my many requested needs. They have been so prompt and efficient! Recently, laptop battery went on the fritz and as someone that depends on their laptop, this was a major issue! They had battery delivered at doorstep in record time. Highly recommended!
S. L. Pippin
Jun 14, 2019
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Very confident in the expertise and professionalism that BIS provides for their business clients. They have a timely response to IT issues and great a positive track record with installs and maintenance of systems.
Nikki Lively
May 25, 2019
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We regularly use BIS for any IT issues we have at my place of employment, and they are always quick to respond to schedule and come out and effectively work on whatever issue it is we have at hand. They are pleasant to work with and are efficient.
