We train our operators to answer with a smile in their voice, to follow your instructions exactly, and to treat your customers like family. Nobody likes going to voice mail. Our friendly and professional operators are available 24/7/365 so you will never miss a call. Your customer calls your telephone number. One of our friendly and professional operators answers the call in your business name and follow a script and instructions that you help us write. We attempt to connect the caller to the appropriate person.
Services
About
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At PCN, we know that you trust your customers to us. We take that responsibility very seriously, and that is what drives us to provide world-class customer service. How do we do that? It's simple really. We hire great operators, provide them with excellent training, and then retain them by treating them well.
Services
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At PCN we offer a wide array of services sure to meet any business or organization's communications needs. We take pride in our ability to tailor a plan that will fit the individual needs of our customers and we would love to have the opportunity to speak with you to learn about your business and help you to solve the unique communications challenges that your business presents.
Faq
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There are several options that phone carriers provide for you to forward your calls to PCN. Some phone companies offer Busy No Answer. Most accounts are active, with messaging capability, within 1 business day. Full customization is typically completed within 1 to 2 business days from receipt of your instructions and contact lists.
Industries
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Whatever industry your business is in, we can meet your communications needs. Below are some of industries that we see more commonly, but in our over 20 years as an answering service, we have answered for virtually every industry that we can think of. Clients are the lifeblood of any successful law firm.
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