Business Details
33 Years
experience
Emergency
services
Trusted Computer Repair and IT Services in Santa Cruz
Since 1993, User-Friendly Computing has been a trusted provider of comprehensive technology solutions in Santa Cruz and Monterey County. Our team of certified professionals brings decades of combined experience in computer repair, network management, and IT consulting, serving businesses and individuals with equal dedication. We specialize in resolving hardware and software issues across all platforms, including PC, Mac, and laptops, while offering proactive managed services to prevent future problems. Our commitment to local service extends to on-site support in communities like Watsonville, Scotts Valley, and Carmel. With a B.E.A.R. license (#82820) and full insurance coverage, we ensure every client receives reliable, ethical service backed by industry standards.Our 24-hour phone support and rapid 24-hour repair turnaround reflect our focus on minimizing downtime for clients. From cloud solutions to network security, we tailor our expertise to each client's unique needs while maintaining the personalized approach that has earned us loyalty since our founding. Our physical location at 505 River Street in Santa Cruz serves as both a repair hub and a testament to our deep roots in the community we serve.
Services
Computer Repair
Managed IT Services
Cloud Solutions
Website Design
Backup Recovery
Network Security
Virus Removal
System Upgrades
Business Contracts
On-site Support
Details
- Year established: 1993
Highlights and features
- We have over 30 years of experience in computer repair and IT services
- Our team provides 24/7 personalized customer support
- We offer on-site services throughout Santa Cruz and Monterey County
- Our technicians are certified experts with extensive experience
- We guarantee fast repairs with a 24-hour turnaround
Associations and certifications
- B.E.A.R. License #82820
What people say
Expertise and friendly staff
Fast repairs
24-hour support
Local and trustworthy
Affordable prices
Services
Computer Repair
Our certified technicians diagnose and fix hardware and software issues for all PC, Mac, and laptop computers. We complete most repairs within 24 hours at our Santa Cruz facility. Services include component replacement, data recovery, and system optimization to restore device functionality.
Managed IT Services
We provide proactive 24/7 monitoring and maintenance for business IT infrastructure. Our services include network security, server management, and cloud solutions to ensure continuous operation. Regular system updates and threat prevention measures help businesses avoid costly downtime.
Cloud Solutions
Our cloud migration and management services help businesses transition to modern IT infrastructure. We implement hosted exchange servers, virtual desktops, and secure data storage solutions. These scalable systems improve accessibility while maintaining enterprise-grade security standards.
Website Design
We create responsive websites optimized for search engines and mobile devices. Our designs include content management systems for easy updates. Portfolio showcases demonstrate our experience with e-commerce platforms and business marketing sites.
Backup Recovery
Our comprehensive backup solutions protect against data loss from hardware failure or cyberattacks. We implement automated systems with multiple storage locations. Recovery services restore lost files quickly to minimize business disruption.
Questions
What technology services do you offer for businesses?
We provide managed IT services, network security, cloud solutions, and business computer repair with 24/7 support.
Do you offer emergency computer repair services?
Yes, our technicians are available 24 hours a day for urgent computer and IT issues.
How quickly can you repair my device?
Most shop repairs complete within 24 hours, with emergency services available for urgent needs.
Are you locally owned and operated?
Yes, we've been serving Santa Cruz since 1993 with our physical location on River Street.
What areas do you service?
We provide on-site support throughout Santa Cruz and Monterey Counties including Watsonville and Salinas.
Can you help with remote technical support?
Yes, we offer remote assistance for software issues and system maintenance through secure connections.
Reviews (5)
Jessica Laces
May 16, 2022
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Fantastic service, very helpful, down to earth, affordable and they even have parts you may need for sale!
Jan Dekema
Apr 10, 2022
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We have been using User Friendly for a number years and can recommend them without reservation. They are knowledgeable, fast and reasonably priced. Their ability to explain what the problem is and how it can be fixed is always very understandable.
Rick Gazipura
Mar 18, 2021
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My laptop started smoking and shut down. Never a good sign. I called Travis at User Friendly computing and within a day he was able to extract the hard drive and save the data files! He was responsive and professional and the price was reasonable.
Woolwaulker Sanders
Dec 02, 2020
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Every time: Intelligent and courteous staff. Logical solutions to my needs. Prompt and cost-effective. :-
Glenn Glazer
Feb 02, 2020
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The fix turned out to be quite the adventure, but they stuck with it and only charged me for parts and the originally quoted one hour of labor.
