Computer Center Santa Cruz

Business Details

15 Years

experience

Expert Computer Repair & IT Support in Santa Cruz

Founded in 2011, Computer Center Santa Cruz has evolved from a traditional repair shop to a dynamic on-site and remote support provider serving Santa Cruz County. Our mission combines technical expertise with compassionate service, empowering clients to confidently navigate technology. With over 7,000 repairs completed and a focus on personalized solutions, we prioritize client education and community impact. Our team of certified technicians brings decades of combined experience in Mac, PC, and network systems, offering everything from emergency repairs to long-term IT consulting.

We emphasize flexibility through home/business visits, remote support, and workshop repairs, ensuring accessibility for all clients. Our commitment to transparency, ethical practices, and continuous learning has solidified our reputation as a trusted local technology partner.

Services

Windows Repair MacBook Repair Screen Replacement Virus Removal Data Recovery Network Setup Computer Training Remote Support

Details

Year established: 2011

Highlights and features

20+ years combined experience in Mac, PC, and network systems
On-site, remote, and workshop repair options available
Completed 7,000+ repairs since 2011
Community-focused approach with local event involvement
Transparent pricing and no hidden fees

Website

Update Listing

Services

Windows Repair

We diagnose and fix hardware/software issues in Windows desktops and laptops. Our technicians handle blue screens, charging problems, and performance optimization. With experience across all Windows versions, we ensure your PC runs efficiently while preserving data integrity. Our repair process includes diagnostics, part replacement, and system optimization.

MacBook Repair

Specialized Apple device repairs including cracked screens, liquid damage, and charging port failures. We use genuine parts and maintain macOS functionality during repairs. Services cover iMacs, MacBook Pros, and Air models. Our Apple-certified technicians ensure your device retains full performance and warranty compliance.

Virus Removal

Comprehensive virus and malware elimination for Mac and PC systems. Our process removes malicious software, restores browser settings, and strengthens security protocols. We include post-removal education to prevent future infections. Services cover ransomware, adware, and phishing attack recovery.

Data Recovery

We retrieve lost data from failed hard drives, SSDs, and storage devices. Our cleanroom-capable partners handle physical drive recovery while our technicians recover deleted files from functioning systems. Services include emergency extraction for business-critical data and personal file restoration.

Network Setup

Professional network configuration for homes and small businesses. We optimize routers, set up secure WiFi, and configure device sharing. Services include mesh network installation, VPN setup, and IoT device integration. Our solutions ensure reliable connectivity across multiple locations.

People

Jesse Wilkins

Owner, Tech & Consultant

Founder of Computer Center Santa Cruz since 2011, Jesse combines 20+ years of technical expertise with community leadership. He transitioned the business to on-site support in 2017 and specializes in Mac/PC troubleshooting, network systems, and client education.

Adam Ryszka

Operations Manager & Remote Support

With a background in web development team management, Adam oversees client-technician coordination since 2014. He provides remote support for virus removal, email configuration, and web design integration while managing operational workflows.

Ivan Cardoso

PC & Mac Tech

Certified technician with 25 years of experience, Ivan specializes in operating system migrations and corporate network deployments. He joined the team in 2018, bringing expertise in high-availability systems and user-focused technology education.

Rene Netter

Mac Tech

Apple specialist with 10 years of independent troubleshooting experience, Rene focuses on Macintosh systems and iOS device integration. He joined CCSC in 2017, offering personalized training and complex macOS issue resolution for businesses and private clients.

Questions

What services do you offer for business clients?

We provide network design, server management, and preventative maintenance for small businesses, including on-site support and managed IT contracts.

Can you help with data transfer to a new computer?

Yes, we offer complete setup including data migration, software installation, and cloud syncing for new computer purchases.

Do you provide emergency repair services?

While we don't offer 24/7 emergency services, we prioritize urgent cases during business hours and offer remote support options.

What areas do you service?

We serve all Santa Cruz County including Scotts Valley, Capitola, Aptos, Watsonville, and UCSC locations.

Can you repair cracked laptop screens?

Yes, we replace cracked screens on most laptops and offer data recovery if replacement isn't cost-effective.

Do you support both Mac and Windows systems?

Our technicians are certified in both platforms, offering equal expertise for Mac, PC, and cross-system integration.

Reviews (7)

Write a Review

Christian Forthomme

Nov 12, 2018 Report

Truly professional expertise, service, and care! For years now, Jesse has promptly solved all the computer/networking and technology issues we have encountered in the business and at home. Really great person too!

Karl Isacson

Dec 22, 2017 Report

Good service, good prices, fast turnaround and knowledgeable staff. They upgraded an old imac to a more current OS for me.

Debra Ramirez

Jan 31, 2017 Report

Nicole and Tyler were awesome! I'm vacationing here and my iPad locked up and they saved the day. So friendly and helpful

Travis Baker

Jan 26, 2017 Report

I just got my laptop back after it being in the shop for two weeks. The guy originally estimated two days. He said it was a quick fix. A week later, with no word and no one answering my calls, I visit the shop again. The same guy has literally just started on my computer. He gives me the reason it isnt working and tells me how easy it will be to fix. He gives me a quote and i accept. Fastforward to today.

I walk into the shop again. After no comfirmation calls or any retutn calls at all to find my computer is done but they were completely unable to save any data and they have lost my original harddrive. On top of that he charged me more than his quote. Despite there being no explained set backs. Do not trust these people witb your computers.

Sherman Unell

Sep 10, 2016 Report

Jesse is a busy man, but if you don't mind waiting, and the wait is really not too long, it is well worth the wait. He is very knowledgeable, and explains what he is doing and how it affects the system in plain and understandable language. He made a home call for my computer, and for the time that he had spent on getting it to where it functioned properly, it was well worth the cost.

Joe Schmoe

Jun 15, 2016 Report

Great place. First time visitor. Was treated great while there. Service was fast. They told me $80 and done in a day. It was $80 and done in a day. Never tried to sell me other things. Never talked down to me.

Susan M.

Feb 13, 2016 Report

These people are wonderful! They know their subject extremely well, they charge fair prices, they're friendly, and they answer my naive questions without talking down to me. When a problem is simple and can be fixed in a few seconds, they might do it for free. That's quite a contrast to the chain stores that charge a LOT just to open your laptop. I live near Sacramento but have friends near Santa Cruz, so if my machine needs attention, I just bring it here on my next trip. It's worth it to me to bring it here because I know for sure that I'm dealing with people who are honest, knowledgeable, thorough, and charge fair prices. I love these people!