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Your Trusted IT Partner in Orlando, FL
Founded with a mission to provide reliable IT solutions, we specialize in managed IT services, cloud computing, and data security for businesses in Orlando and Central Florida. Our team of Microsoft-certified technicians delivers 24/7 support, ensuring minimal downtime and maximum productivity for clients ranging from small businesses to nonprofits. With over a decade of experience, we prioritize proactive network monitoring, tailored technology implementations, and disaster recovery planning.

Our commitment to excellence is reflected in long-term client relationships and testimonials praising our responsive service and technical expertise. We hold certifications in Microsoft and Network+ technologies, underscoring our technical proficiency. By combining cutting-edge solutions with personalized service, we help businesses leverage technology to achieve operational efficiency and security.
Services
Managed IT Services Cloud Computing Data Security Backup & Disaster Recovery Anti-Virus Protection Email Security Mobile Device Support Laptop Repair 24/7 Support Network Monitoring
Highlights and features
  • We offer 24/7 proactive IT monitoring and rapid response times.
  • Our team includes Microsoft-certified and Network+ certified technicians.
  • We provide tailored technology solutions for specific business needs.
  • We implement proactive network maintenance to prevent system failures.
  • Our clients consistently praise our technical expertise and reliability.
Associations and certifications
  • Microsoft Certified Professionals
  • CompTIA Network+
What people say
Responsive and proactive service Never let us down Timely and efficient Great return on investment Always there when needed
Services
Managed IT Services
We provide continuous monitoring and maintenance of business networks, servers, and workstations. Our proactive approach identifies and resolves issues before they disrupt operations. Clients benefit from reduced downtime, enhanced security, and predictable IT costs through our monthly maintenance plans.
Cloud Computing
Our cloud services enable businesses to access applications and data remotely through secure platforms. We implement scalable solutions that reduce hardware costs while improving collaboration and disaster recovery capabilities. Clients receive customized cloud strategies tailored to their specific industry requirements.
Data Security
We protect business data through advanced anti-virus, anti-spam, and network security solutions. Our services include real-time threat monitoring, email protection, and security policy implementation. Clients receive comprehensive defense against malware, phishing, and unauthorized access attempts.
Backup & Disaster Recovery
Our hybrid backup solutions combine onsite and offsite storage for complete data protection. We create customized recovery plans that ensure business continuity during hardware failures or natural disasters. Clients benefit from rapid system restoration and minimal data loss.
24/7 IT Support
We offer round-the-clock assistance for urgent IT issues through dedicated support lines. Our technicians provide remote and onsite troubleshooting for network problems, hardware failures, and software conflicts. Clients experience minimized downtime and continuous business operations.
People
Shawn Marshall
IT Partner
Shawn leads technology strategy and client relationships with 15+ years of IT experience. He specializes in network architecture and cloud solutions, ensuring clients receive innovative, secure technology implementations.
John Alston
IT Manager
John oversees daily operations and technical teams. With expertise in system administration and cybersecurity, he ensures efficient service delivery and compliance with industry security standards for client networks.
James Newman
Level II IT Support Engineer
James provides advanced technical support for complex network issues. His certifications include Microsoft Server Administration and CompTIA Security+, focusing on enterprise-level system stability and protection.
Michael Busch
Level II IT Support Engineer
Michael specializes in cloud infrastructure and data recovery. He holds VMware and AWS certifications, delivering scalable cloud solutions and rapid disaster recovery implementations for business continuity.
Patrick Mac
IT Support Engineer
Patrick provides frontline technical support with expertise in endpoint security and mobile device management. His Microsoft MTA certification supports effective client device protection and network integration.
Questions
What IT services do you offer for small businesses?
We provide managed IT services, cloud computing, data security, backup solutions, and 24/7 technical support tailored to small business needs.
How quickly do you respond to service requests?
Our team responds immediately to critical issues with guaranteed 24/7 availability for urgent IT problems and system failures.
Do you support cloud migration projects?
Yes, we implement customized cloud solutions including migration planning, data transfer, and ongoing cloud infrastructure management for seamless transitions.
What security measures do you provide?
We offer comprehensive protection including anti-virus software, email filtering, network monitoring, and security policy implementation to prevent cyber threats.
Can you help with data recovery after system failures?
Our backup and disaster recovery services ensure rapid data restoration from onsite and offsite storage locations during hardware failures or natural disasters.
Do you offer IT support for nonprofits?
Yes, we provide cost-effective IT solutions for nonprofits, including system maintenance, security upgrades, and technology consulting services.
Reviews (4)
Steve Hauck
Feb 16, 2016 Report
Firewall has helped us through one merger and one relocation in the last 4 years. Our computers and server have never run better. Thank you to everyone at Firewall Computer Services.
Ian Garlic
Jul 02, 2015 Report
Great Service, Responsive, and always there when you need them! While you want a "Geek Squad" you don't want to be spoken to in "Geek Terms". They make sure you understand what needs to be done in laymen's terms and are never condescending.
James Pennock
Jun 24, 2015 Report
I work from home and when I can't connect to the internet it's not just frustrating but it's costing me money. My office is on the opposite side of our house from the modem. My wife, who also works from home, has her office right next to the modem. Since she refused to give up her space to me (I tried eminent domain but that didn't work) I was stuck with an intermittent connection to the internet that was costing me time and money.

I tried working with a large "not to be named" internet service provider here in Orlando who sent over numerous technicians with their routers and clipboards, each one, worst than the next. It wasn't until my wife, out of the kindness of her heart, contacted Firewall Computer Service in Winter Park. How is it that a multi-million dollar internet service provider over a 6 month period with unlimited resources could not solve this problem yet Firewall Computer Services in less than an hour could? Firewall Computer Services you are awesome and the IT solution of choice for any business. Thank you!
Millo Aldea
Mar 27, 2015 Report
I've known Firewall Computer Services for over 2 years. I've heard them speak in front of many business owners and entrepreneurs on the topic of technology, their services and sharing professional tips on how to manage a clean and effective tech team. Firewall is my preferred resource of Information Technology Services and I'm proud to put my name and my personal brand as a reference for their great service. Here is to many more years of memorable service to your customers. Cheers!