Business Details
Emergency
services
Your Trusted IT Services Partner in Coppell, TX
Data Magic has been dedicated to delivering comprehensive IT solutions since our founding. Our team of certified professionals brings decades of combined experience in managed IT services, cybersecurity, and cloud infrastructure. We specialize in designing customized technology roadmaps that align with business objectives while maintaining strict compliance with industry standards like NIST and CMMC. Our proactive monitoring systems prevent 98% of potential IT issues before they impact operations, and our 24/7 helpdesk ensures immediate resolution when challenges arise. We maintain active partnerships with leading technology providers to deliver cutting-edge solutions while maintaining personalized service for each client.Our commitment to transparency manifests through fixed-cost pricing models and detailed service reports. With multiple strategic locations across Texas, we serve diverse industries including healthcare, legal, and manufacturing sectors. Our continuous investment in staff development ensures our team stays ahead of emerging threats and technological advancements. Client trust is built through our hassle-free service guarantee and documented success metrics. We measure our performance through client retention rates exceeding 95% and consistent positive feedback from organizations we support.
Services
Managed IT Services
Cybersecurity Solutions
Cloud Infrastructure
Microsoft IT Support
Network Security
CMMC Compliance
Dark Web Scanning
IT Strategy Consulting
Cloud Backup Service
VoIP Phones
Highlights and features
- We offer 24/7 proactive IT monitoring and immediate issue resolution
- Our team holds multiple industry certifications including NIST and CMMC compliance
- We implement customized technology roadmaps aligned with business goals
- Our fixed-cost pricing model ensures complete billing transparency
- We maintain 99.94% cloud uptime through redundant infrastructure
What people say
Knowledgeable staff
Rapid response times
Reliable solutions
Proactive maintenance
Expertise in cybersecurity
Services
Managed IT Services
Our managed IT services provide continuous monitoring and maintenance of business technology infrastructure. We implement proactive solutions that prevent 98% of potential system failures while ensuring compliance with industry regulations. Our team delivers 24/7 support with average response times under 15 minutes for critical issues.
Cybersecurity Solutions
We offer comprehensive cybersecurity frameworks including threat detection, access controls, and compliance management. Our services include NIST framework implementation, CMMC certification preparation, and dark web monitoring to protect sensitive business data from evolving cyber threats.
Cloud Infrastructure
Our cloud solutions provide scalable infrastructure with 99.94% uptime guarantee. We offer cloud migration, infrastructure management, and backup solutions that ensure business continuity while optimizing operational costs through efficient resource allocation.
IT Strategy Consulting
We develop customized IT roadmaps aligned with business objectives. Our consultants analyze existing infrastructure to identify optimization opportunities and implement solutions that improve efficiency while maintaining compliance with industry standards.
VoIP Phones
Our VoIP solutions provide scalable communication systems with advanced features like call routing and analytics. We implement secure, cloud-based phone systems that integrate with existing business applications for improved operational efficiency.
People
David Shore
IT Specialist
Certified IT professional with 10+ years of experience in network infrastructure and cybersecurity. Specializes in remote support and system optimization for small to mid-sized businesses.
Mick
Senior Technician
Experienced IT technician with expertise in server maintenance and network troubleshooting. Recognized for rapid response times and effective solutions for critical system failures.
Hunter Morris
Support Engineer
Dedicated support engineer specializing in after-hours emergency response. Proven track record in resolving complex network issues and implementing preventive maintenance protocols.
Jordan
Field Technician
Field service specialist with extensive experience in onsite system diagnostics and hardware implementation. Known for clear communication and thorough problem resolution.
Devin
Systems Analyst
IT systems analyst focusing on infrastructure optimization and security protocols. Provides strategic recommendations for technology upgrades and efficiency improvements.
Questions
What IT services do you offer for small businesses?
We provide managed IT services, cybersecurity solutions, cloud infrastructure, and VoIP phone systems tailored to small business needs.
Do you support businesses outside the Dallas area?
Yes, we serve clients across Texas including Denton, Collin, and Tarrant counties with on-site and remote support options.
How do you handle cybersecurity threats?
We implement NIST frameworks, CMMC compliance measures, and dark web monitoring to protect against evolving cyber threats.
What's included in your cloud services?
Our cloud solutions include infrastructure management, backup services, and migration with 99.94% uptime guarantee.
Do you offer 24/7 IT support?
Yes, our 24/7 helpdesk provides immediate assistance with average response times under 15 minutes for critical issues.
How do you ensure service quality?
Through proactive monitoring, certified technicians, and our hassle-free service guarantee with fixed-cost pricing.
Videos
Reviews (5)
Ross Hendricks
May 16, 2022
Report
Data Magic inc helps businesses take care of all their IT needs. Very reputable company through and through. Highly trained professionals who will help get your business back on track in a timely manner.
Polly Rea O'Toole
Mar 23, 2022
Report
I have worked with Data Magic for many years and through many transitions. As a small business, I am sure I am not one of their largest clients. However, the team at Data Magic respond to me as if I were their only client. They are very quick to respond if I have an issue. When we had some confounding software issues, they stuck with it until they found a solution. I'm not particularly tech savvy, so it is very important that I be able to trust the recommendations of my IT support. From the top down, this is first rate operation. I can recommend Data Magic without reservation. Polly Rea O'Toole Principal, O'Toole Family Law
Solo Webster
Feb 16, 2022
Report
David Shore is AMAZING! He helped me with my outlook problem and was very quick about it. I HIGHLY recommend Data Magic!
James Landon
Feb 11, 2021
Report
The support team at Data Magic is very patient (especially since I am definitely no computer expert!) and willing to help until all issues are resolved. I appreciate Jacob's help especially in sorting through issues. THANK YOU!
Dana Drake
Feb 10, 2021
Report
We have been working with Data Magic Inc. since 5/15/2017. This review is for Hunter Morris that currently works for Data Magic and was such a Blessing for Me. We were having Major Internet problems while we all were out of town last weekend so I called the Data Magic after hours and Hunter answered. Hunter worked with me on the phone Friday night, at which time we both thought the issues was Resolved.
The Next day everyone was able to access their work emails but Of Course Not me? So Hunter made a Goal to get my work emails back up and Running, which Hunter Did An Amazing Job on. I Truly Appreciated All of Hunter's time he put in for all of us could Check our Work Emails with out Anymore Issues. Thank you So So Much Hunter for Not Giving Up on my Work Email. You Are the Greatest. Dana Drake
The Next day everyone was able to access their work emails but Of Course Not me? So Hunter made a Goal to get my work emails back up and Running, which Hunter Did An Amazing Job on. I Truly Appreciated All of Hunter's time he put in for all of us could Check our Work Emails with out Anymore Issues. Thank you So So Much Hunter for Not Giving Up on my Work Email. You Are the Greatest. Dana Drake
