Business Details
26 Years
experience
Emergency
services
Open 24/7
always available
Award-Winning IT Services in Chicago
Outsource Solutions Group has been delivering high-quality, cost-effective technology solutions since 2000, serving businesses across Illinois with a focus on managed IT services, cybersecurity, and strategic consulting. Our mission centers on transforming technology into a seamless, reliable asset for clients through proactive monitoring, rapid issue resolution, and comprehensive support tailored to individual business needs. With over 23 years of experience and 80+ technical certifications, we prioritize empathy, integrity, and collaboration, ensuring our clients receive personalized service from a team of 50+ U.S.-based professionals.Our all-inclusive pricing model eliminates hidden fees, while integrated cybersecurity measures and 24/7 support guarantee uninterrupted operations. By aligning our expertise with client objectives, we empower organizations to focus on growth while we handle their technological infrastructure with accountability and precision.
Services
Managed IT Services
Cybersecurity
IT Helpdesk
Network Support
IT Consulting
Cloud Solutions
Disaster Recovery
Infrastructure Support
IT Staffing
Strategic IT Planning
Details
- Year established: 2000
Highlights and features
- We offer 23 years of experience in managed IT services with 80+ technical certifications.
- Our all-inclusive pricing model eliminates hidden fees and after-hours charges.
- Integrated cybersecurity protections are included at no additional cost.
- We provide 24/7 proactive monitoring and rapid response to IT issues.
- Our 90-day opt-out clause guarantees satisfaction with no long-term commitments.
What people say
Extremely responsive
Outstanding customer service
Highly recommend
Timely support
Trusted partner
Services
Managed IT Services
Our managed IT services provide continuous monitoring and maintenance of your infrastructure, ensuring optimal performance and minimizing downtime. With proactive issue resolution, regular updates, and strategic planning, we help businesses maintain secure, efficient systems. Our team handles everything from network management to hardware support, allowing you to focus on core operations while we safeguard your technology investments.
Cybersecurity Services
Cybersecurity services include threat detection, dark web monitoring, and advanced endpoint defense to protect against breaches. We implement robust firewalls, encryption, and employee training programs to mitigate risks. Regular audits and incident response plans ensure your data remains secure, giving you peace of mind in an increasingly digital landscape while complying with industry regulations and standards.
IT Helpdesk Support
Our 24/7 IT helpdesk resolves technical issues promptly, reducing disruptions to your workflow. From software troubleshooting to hardware repairs, our certified technicians provide remote and on-site support. With rapid ticket resolution and personalized service, we ensure your team stays productive and connected at all times.
Cloud Solutions
Cloud solutions enable scalable, secure data storage and remote access to critical applications. We assist with seamless migration, backup management, and ongoing support to maximize efficiency. By leveraging cloud technology, businesses benefit from reduced infrastructure costs, enhanced collaboration, and improved disaster recovery capabilities tailored to their specific needs.
IT Consulting
IT consulting services focus on aligning your technology with business goals through strategic planning and innovation. We assess your current systems, recommend improvements, and implement solutions for growth. Quarterly reviews and customized roadmaps ensure your IT infrastructure evolves alongside your organization's objectives and market demands.
Questions
What IT services are included in managed IT support?
Managed IT includes network monitoring, cybersecurity, cloud solutions, helpdesk support, and proactive maintenance to ensure system reliability.
Does OSG provide 24/7 IT support?
Yes, we offer round-the-clock support with no additional charges for after-hours emergencies.
How does OSG handle cybersecurity threats?
We use advanced threat detection, regular updates, and employee training to prevent breaches and secure your data.
Can I cancel my service if unsatisfied?
Yes, our 90-day opt-out clause allows cancellation with no penalties if expectations aren't met.
Do you support Apple and mobile devices?
Yes, we provide full support for Mac, iOS, Android, and other platforms used in your business.
What areas do you serve?
We serve Chicago and surrounding areas including Naperville, Aurora, and Joliet.
Videos
Reviews (4)
Tommy Turriff
May 09, 2022
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OSG has a top notch staff! They are very responsive and knowledgeable. I like that they have technician on staff that are highly experienced in all areas of Managed IT Support. We highly recommend OSG as a managed service provider.
Kathryn Spencer
Jul 14, 2021
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Outsource Solutions Group's IT support came highly recommended to me from another company in Chicago, I gave them a shot and they have been amazing!
George Kouris
Nov 22, 2019
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OWNER WHO CARES I have been a loyal customer of Outsource for several years. The owner of the company has restored my faith in business as he reached out to me personally to resolve a difficult situation we were having. He did not have to do that but it certainly speaks volumes to his commitment to customer satisfaction. Issue resolved! Long story short, the leadership of this company cares and will go out of the way to do the right thing. Thank you Don! I look forward to our continued business.
Sandesh Cantilal
Jan 19, 2015
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OSG has allowed me to save on in-house staffing by only needing junior level in-house IT staff. The cost savings from having them provide higher level service has been substantial over the years. Their Hassle Free service is almost truly that. Just takes a phone call.
