Business Details
Emergency
services
Your Trusted IT Partner in Joliet, IL
Founded to provide comprehensive technology solutions, our company combines decades of hands-on experience with industry-leading certifications to deliver tailored IT services. Our team specializes in network security, data recovery, software development, and legacy system support, serving businesses, nonprofits, and local governments in Joliet and surrounding areas. With a focus on flexibility, we bill hourly without annual contracts, ensuring clients only pay for what they need.Our lead technician, Gary Fuqua, brings over 40 years of expertise, including roles at RSM McGladrey and CISSP certification, to address complex technology challenges. We prioritize client education, community involvement, and innovative problem-solving to protect both digital and physical assets through advanced surveillance and access control systems.
Services
Computer Repair
Network Support
IT Security
Access Control
Video Surveillance
Software Development
Website Design
Data Recovery
Technical Support
Legacy System Support
Highlights and features
- We offer hourly billing with no annual contracts.
- Our team has over 40 years of experience in IT since 1981.
- We provide 24/7 emergency IT services.
- Our certified experts hold industry-recognized credentials like CISSP.
- We specialize in handling legacy systems and unique technology challenges.
Associations and certifications
- CISSP
Services
Network Support
We provide comprehensive network security solutions to protect businesses from cyber threats. Our services include firewall configuration, vulnerability assessments, and intrusion detection tailored to your organization's needs. With certified professionals and proactive monitoring, we ensure your digital infrastructure remains secure and operational.
Data Recovery
Our data recovery specialists retrieve lost or corrupted information from damaged storage devices. We offer free diagnostics and charge only when successful, minimizing risk for clients. Using advanced tools, we handle complex cases involving hardware failures, accidental deletions, or system crashes across various industries.
Software Development
We create tailored software solutions for businesses requiring unique functionality not available in off-the-shelf products. Our development process includes requirement analysis, system design, and ongoing support for applications ranging from small utilities to enterprise-level platforms. Solutions integrate seamlessly with existing infrastructure.
Video Surveillance
We design and install security camera systems to protect physical premises. Our solutions include high-resolution recording, remote monitoring, and integration with access control systems. With experience assisting law enforcement after incidents, we optimize camera placement and retention policies to maximize security effectiveness.
Legacy System Support
We maintain and modernize older hardware and software systems critical to business operations. Our team bridges compatibility gaps between legacy and modern equipment, ensuring continued functionality while planning gradual upgrades. This service preserves investments in specialized industrial or historical computing environments.
People
Gary Fuqua
Founder
Gary Fuqua has over 40 years of IT experience, including leadership roles at RSM McGladrey and CISSP certification. He assists law enforcement with forensic analysis and volunteers as a computer instructor at MorningStar Mission in Joliet.
Questions
What IT services do you offer?
We provide network security, computer repair, data recovery, software development, video surveillance, website design, and legacy system support for businesses and organizations in Joliet and surrounding areas.
Do you provide 24/7 emergency IT support?
Yes, we offer 24/7/365 services for urgent technology issues, ensuring immediate response to critical system failures or security incidents affecting your operations.
How are your billing practices structured?
All services are billed hourly with no annual maintenance contracts required, allowing flexible payment based solely on the work your organization actually needs.
What experience does your team have?
Our lead technician has over 40 years of IT experience, including roles at RSM McGladrey, CISSP certification, and forensic database analysis for the FBI to address complex technology challenges.
Do you handle unique or outdated technology systems?
Yes, we specialize in supporting legacy hardware and software controlling vital systems, offering solutions to maintain functionality while planning modernization strategies for specialized industrial environments.
