Business Details
Emergency
services
Your Trusted IT Partner in Marietta, GA
At SOHO DVC, we specialize in ensuring seamless technology operations for small offices and home offices. Our comprehensive services include managed technology solutions, wireless networking, and customized phone systems designed to meet your specific needs. We provide 24/7/365 support with same-day response times, combining proactive maintenance and employee training to prevent hardware failures and cybersecurity threats.Our team of certified technicians delivers on-site service in the North Georgia area and remote support globally, prioritizing reliability and minimizing downtime. With tailored service plans and a focus on disaster prevention, we help businesses maintain operational continuity while maximizing return on technology investments.
Services
Managed Services
Wireless Networking
Phone Systems
IT Support
Remote Service
Security Analysis
Network Maintenance
Employee Training
VoIP Solutions
Disaster Prevention
Highlights and features
- We provide 24/7/365 on-site and remote IT support with same-day response times
- Our proactive maintenance prevents hardware failures and cybersecurity incidents
- Customized service plans for businesses in Metro Atlanta and worldwide
- Certified technicians with expertise in wireless networking and VoIP systems
- Employee training programs to prevent phishing and ransomware attacks
What people say
Always available
Excellent service
Great job
Respond quickly
Amazing support
Services
Managed Services
Our tailored managed IT services maintain business technology infrastructure through regular maintenance and monitoring. We offer remote support globally and on-site visits in North Georgia, preventing system failures while ensuring business continuity. Our proactive approach reduces downtime risks and cybersecurity vulnerabilities.
Wireless Networking
We design and implement optimized wireless networks through comprehensive site surveys and testing. Our solutions eliminate dead zones and ensure reliable connectivity for business operations. We select appropriate hardware from multiple manufacturers to match specific environmental requirements and usage patterns.
Phone Systems
We install and configure customized business phone systems including VoIP, digital, and hybrid solutions. Our implementations include employee training and 30 days of post-installation adjustments to ensure optimal functionality. Systems are tailored to match specific business communication requirements.
Security Analysis
We conduct comprehensive network security assessments to identify vulnerabilities. Our analysis evaluates employee cybersecurity practices and network defenses against phishing attacks and external threats. We provide actionable recommendations to strengthen digital security posture and prevent data breaches.
Employee Training
Our training programs educate staff on safe internet practices and threat recognition. We focus on preventing ransomware infections and phishing scams through practical guidance. This proactive approach helps businesses avoid costly security incidents while improving overall digital awareness.
People
Jon Ongtingco
President
Jon Ongtingco leads SOHO DVC with extensive IT expertise. A Georgia Tech graduate and avid rock climber, he brings problem-solving skills to technology challenges while balancing family life with two children.
Duc Vo
Service Manager
Duc Vo manages service operations with technical proficiency. Known for building high-performance computing systems, he combines deep technical knowledge with customer service focus to ensure client satisfaction across all service engagements.
Mike Adkins
Field Service Tech
Mike Adkins provides on-site technical support as a single father of four. With broad technology expertise, he delivers practical solutions to complex IT problems while maintaining strong client relationships through clear communication and reliability.
Duong Nguyen
Field Service Tech
Duong Nguyen offers technical support as an international-certified technician. Continuously expanding his skills, he provides reliable assistance with network infrastructure and device configurations while adapting to evolving technology requirements.
Russell Gavitt
Field Service Tech
Russell Gavitt combines technical expertise with scheduling coordination. A skilled guitarist and problem-solver, he ensures timely service delivery while providing hands-on technical support for network and communication systems.
Questions
What IT services do you offer for small businesses?
We provide managed IT services, wireless networking solutions, phone system installations, security analysis, and employee cybersecurity training tailored for small businesses.
Do you offer 24/7 emergency IT support?
Yes, we provide 24/7/365 on-site and remote IT support with same-day response times for urgent technical issues.
What areas do you serve?
We offer on-site service in Metro Atlanta and North Georgia, with remote support available globally for businesses worldwide.
How do you handle network security?
We conduct comprehensive security analyses, identify vulnerabilities, and implement protective measures while training employees to recognize phishing attempts.
Can you help with phone system installations?
Yes, we install customized VoIP, digital, and hybrid phone systems with employee training and 30 days of post-installation adjustments.
Reviews (3)
Ana Victor
Mar 10, 2022
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They have a clown there who have no respect for women and try to act funny and being a complete jerk, even when you are trying to talk about business.
Foster Witmer
May 20, 2021
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We have been working with SOHO DVC for over 10 years. They keep our computers and systems running. I can always count on Jon and his team to take care of all of our computer needs. I could not more highly recommend.
A. L.
Nov 03, 2020
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LOVE SOHO DVC! My Mom and I both use their wonderful service, and everyone there is absolutely amazing! Notables include Mike, who set up our networks, and who transitioned my old computer information into my new one seamlessly. Bravo, Mike! Duk is also wonderful! He helps my Mom out all the time and she is very pleased with his service. Jon is amazing as well, he has an amazing company and staff is excellent on all fronts. Thanks so much to all of you for making what should be so stressful into a great experience.
