Network 1 designs, builds and supports the IT you need to run your business more securely, productively and successfully. Their remote monitoring and troubleshooting tools plus their bright and professional engineers get the job done. Network 1 has quickly risen to my short list of top-notch providers. Network 1 understands how important it is for our end users to be able to perform the tasks required by their jobs without being hassled by technology problems. I highly recommend them to others who want it to 'just work.'
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About Us
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Network 1 designs, builds and supports the IT you need to run your business more securely, productively and successfully. For more than two decades, we've built Network 1 to be your IT partner. Our clients know they can depend on us to provide the technology know-how they need to run their businesses effectively.
Managed Services
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Local Support: We have 30+ people in our Sandy Springs office, including desktop engineers, network engineers, senior engineers, project engineers, network operations and client managers. No client-facing functions are outsourced. Exclusively Metro Atlanta: While our competitors distract themselves by moving into different cities, we remain focused on our clients in Metro Atlanta and have done so since 1998. The grass is green right here. No Finger Pointing: Not sure what your technology issue is? No worries!
Support Desk
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Most computer issues people have are with their workstation, not the server or network. Doesn't it make sense to have great desktop engineers - and plenty of them - in place to help with these issues? Also, let the engineers answer the phone directly - not some "go between" or "message-taker. Network 1 only hires experienced desktop engineers with aspirations to become future leaders in the organization. We put client-centric knowledge at their fingertips and put a seasoned engineer in with them - so they can "escalate" without leaving the team.
Network Monitoring
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Our Network Operations Center (NOC) monitors your servers and network 24 hours/day, 7 days/week, 365 days/year using a sophisticated remote management platform from N-Able Technologies. Properly configured monitoring combines a proven tool and process with a client-centric workflow and best-in-class practices.
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