Business Details
21 Years
experience
Emergency
services
Dental IT and Cybersecurity Solutions
Sunset Technologies has been dedicated to transforming dental practice operations through cutting-edge technology solutions since 2005. Our team of certified professionals specializes in dental IT infrastructure, cybersecurity compliance, and practice optimization, serving clients nationwide with a unique blend of technical expertise and industry-specific knowledge. We maintain ISO 9001 and ISO 27001 certifications that demonstrate our commitment to quality management and information security standards. Our proactive monitoring systems and rapid response protocols ensure maximum uptime for dental practices, while our HIPAA-compliant solutions protect sensitive patient data.With over 100 employees and a 24/7/365 support model, we've built a reputation as a trusted partner that understands the unique challenges facing modern dental practices. Our leadership team brings decades of combined experience in healthcare technology, legal compliance, and cybersecurity, enabling us to deliver comprehensive solutions that address both current needs and future challenges. We differentiate ourselves through personalized service delivery models that include dedicated account management and specialized technical teams for each client relationship.
Services
IT Support
Cybersecurity
HIPAA Compliance
Network Monitoring
Data Protection
Details
- Year established: 2005
Highlights and features
- We offer 24/7/365 proactive monitoring and rapid response support
- Our team includes certified HIPAA professionals and licensed attorneys
- We implement ISO-certified quality and information security management systems
- We provide dental-specific IT solutions with over 15 years of industry experience
- Our dedicated client teams include account managers and technical specialists
Associations and certifications
- ISO 9001
- ISO 27001
What people say
Prompt attention
Professional staff
Problem solving
Peace of mind
Reliable partner
Services
IT Support
Our comprehensive IT support services ensure dental practices maintain optimal technology performance. We provide proactive system monitoring, rapid issue resolution, and infrastructure maintenance to minimize downtime. Our team of certified technicians specializes in dental-specific technology environments, offering both on-site and remote support options to meet varying practice needs.
Cybersecurity
Our cybersecurity solutions protect dental practices from evolving digital threats through multi-layered defense strategies. We implement ISO-certified security protocols, conduct regular vulnerability assessments, and maintain continuous threat monitoring. Our HIPAA-compliant systems ensure patient data protection while meeting regulatory requirements for dental practices of all sizes.
HIPAA Compliance
We help dental practices achieve and maintain HIPAA compliance through comprehensive security assessments and tailored implementation plans. Our services include staff training programs, policy development, and audit preparation. Our certified professionals ensure all technology systems meet federal healthcare privacy requirements while maintaining operational efficiency.
Network Monitoring
Our 24/7 network monitoring service proactively identifies and resolves potential issues before they impact practice operations. We use advanced diagnostic tools to track system performance, implement security updates, and ensure optimal network functionality. This continuous oversight helps maintain maximum uptime for critical dental technology systems.
Data Protection
We implement comprehensive data protection strategies that combine advanced encryption, secure backup systems, and real-time threat detection. Our solutions safeguard patient records and practice data while ensuring business continuity. Regular security audits and incident response planning help maintain data integrity across all dental technology platforms.
People
Patrick Jacobwith
CEO/General Counsel
35+ year legal and technology leader with expertise in HIPAA compliance and healthcare IT. Serves as both CEO and General Counsel for Sunset Technologies, combining strategic vision with legal expertise to guide the company's growth and compliance initiatives.
Daniel Easty
Business Development Manager
Collaborative leader focused on relationship-driven growth and exceptional customer experiences. Specializes in developing strategic partnerships and delivering tailored technology solutions that address specific dental practice needs.
Liz Duncan
Director of Cybersecurity and Compliance
Legal technology expert with specialized knowledge in security, privacy, and compliance frameworks. Leads cybersecurity initiatives and ensures adherence to multiple regulatory standards including HIPAA, GDPR, and SOC2 requirements.
Questions
What dental IT services do you offer?
We provide comprehensive IT support, cybersecurity solutions, HIPAA compliance management, and network monitoring specifically for dental practices.
Do you offer 24/7 support?
Yes, our Network Operations Center provides 24/7/365 monitoring and support for critical dental IT systems.
How do you handle dental data security?
We implement ISO-certified security protocols, HIPAA-compliant systems, and proactive threat monitoring for patient data protection.
What pricing options are available?
We offer flexible pricing with installation options during business hours ($150/hr) or after hours ($250/hr) with financing available.
Do you work with dental service organizations?
Yes, we're recognized as the premier technology partner for DSOs through our specialized Dental Technology Summit and tailored solutions.
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Reviews (3)
Rich DuCharme
Jun 10, 2019
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There will always be those who are never happy no matter how hard you try. Every Dentist has experienced this. Sunset is a IT company that will work to the end of the earth to help each client the best they can, but it takes a solid relationship to work through the tough times. Sunset is a company like many companies that will experience growth pains. I feel at the end of the day they have my business security as first priority. Maybe a monitor might not get fixed with in the few hours after I call in but if my system is up and running each day, than that the is most important goal.
Alex Karchevsky
Feb 24, 2019
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Hi All. It is very sad to see all of these negative comments about our company. With the fast growth of the company, we have to hire who e can we needed and some of them turn to be rude, incompetent, lazy. But there are few good employees, unfortunately, who left the company and some are suffering while still working here. The bottom line is, we, the company owners, do not know what we are doing.
We have hard times being on the same page. I feel like it may be for the owners to either step away from being an owner or from being a manager and just have one role in the company. We are also trying to have other roles in the company, which is not working well at all. It may be time to do a "house cleaning" and re-structure the company at all of the levels, starting with company owner/management.
We have hard times being on the same page. I feel like it may be for the owners to either step away from being an owner or from being a manager and just have one role in the company. We are also trying to have other roles in the company, which is not working well at all. It may be time to do a "house cleaning" and re-structure the company at all of the levels, starting with company owner/management.
Lynn Kay
Nov 11, 2016
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We have had Sunset Technology support our office for many years. We have found they close the gap between our software companies and their hardware support. They are always very reliable, knowledgeable, timely, and friendly. They make it very easy for us to contact them with concerns and they respond quickly. They also contact us to follow up and make sure our concern was taken care of to our satisfaction. Lynn Kay Elk River Family Dentistry
