Business Details
32 Years
experience
Emergency
services
Your Trusted IT Partner in Katy, TX
Since 1994, Bits & Bytes Computers has been dedicated to empowering individuals and businesses through high-quality, affordable technology solutions. Our mission centers on demystifying technology by providing expert guidance, custom-built systems, and reliable support tailored to diverse needs. With certified technicians holding credentials from Microsoft, CompTIA, and Cisco, we deliver transparent pricing, in-house repairs, and rapid response times for both routine and emergency IT requirements.Our core values of integrity, excellence, community engagement, and innovation drive every interaction, ensuring clients receive honest recommendations, cutting-edge solutions, and personalized service. We maintain strict quality control through comprehensive diagnostics, detailed repair documentation, and satisfaction guarantees across all services.
Services
Computer Repair
Managed IT Services
Network Security
Data Recovery
On-Site Services
Remote Support
Custom Builds
Virus Removal
Hardware Upgrades
Emergency Services
Details
- Year established: 1994
Highlights and features
- Certified technicians with industry-recognized credentials from Microsoft, CompTIA, and Cisco
- In-house repair specialists with 30+ years combined experience handling complex technical issues
- Transparent pricing model with detailed estimates provided before any repair work begins
- Rapid response times for emergency IT services with guaranteed 24-hour turnaround on standard repairs
- Custom PC builds optimized for performance, with expert guidance on component selection
Associations and certifications
- Microsoft
- CompTIA
- Cisco
What people say
Excellent service
Fast and easy service
Knowledgeable people
Courteous and honest
Saved the day
Services
Computer Repair
Our computer repair service addresses hardware and software issues for desktops, laptops, and gaming consoles. Certified technicians perform diagnostics, component replacements, and system optimizations using manufacturer-grade parts. We offer same-day diagnostics with detailed repair plans and pricing estimates.
Data Recovery
Specialized data recovery solutions extract critical files from damaged storage devices using advanced tools. Our technicians handle hard drive failures, accidental deletions, and physical media damage with cleanroom-capable equipment and proprietary recovery software.
Network Security
Comprehensive network security services protect business systems through firewall configuration, vulnerability assessments, and threat monitoring. We implement enterprise-grade solutions from Sophos and other trusted providers to prevent data breaches and ensure compliance.
Custom PC Builds
Tailored PC building service creates optimized systems for gaming, business, or creative workloads. Our engineers select compatible components, handle assembly with cable management optimization, and install operating systems with driver configurations for peak performance.
Remote Support
Secure remote technical support resolves software issues, malware infections, and configuration problems without device transportation. Certified engineers connect through encrypted channels to perform real-time troubleshooting and system optimizations for immediate productivity restoration.
People
Harold Stanley
Founder
With 30+ years in IT, Harold established Bits & Bytes Computers to provide community-focused technology solutions. He oversees strategic operations while maintaining technical certification standards for the team.
Derrek LaBrosse
General Manager
Derrek manages daily operations and client relations. His expertise in Apple systems and commitment to honest service have made him a trusted advisor for West Houston businesses.
Larry Hughes
Lead Technician
Larry leads hardware repairs with specialization in board-level soldering and complex diagnostics. He trains technicians on emerging repair techniques while handling high-priority client cases.
Gabriel Rivera
In-House Technician
Gabriel provides hands-on repair services for PCs and consoles. His attention to detail in component replacement and system testing ensures lasting solutions for both residential and business clients.
Questions
What computer repair services do you offer?
We repair laptops, desktops, and gaming consoles including screen replacements, DC jack repairs, hardware upgrades, and software troubleshooting. Emergency services available with guaranteed 24-hour turnaround.
Do you provide business IT support?
Yes, we offer managed IT services, network security audits, data backup solutions, and 24/7 remote support for businesses. Our technicians handle server maintenance and enterprise virus protection.
How much does data recovery cost?
Data recovery starts at $50 for basic retrieval with complex cases up to $400. We provide detailed quotes after initial diagnostics to ensure transparent pricing.
Can you build custom gaming PCs?
Yes, our custom PC builds start at $200 labor with client-selected components. We optimize airflow, cable management, and thermal performance while ensuring Windows license compliance.
Do you offer remote technical support?
Remote support available at $75/hour for software issues, malware removal, and system optimization. Sessions require internet access and use secure encrypted connections for privacy.
Reviews (5)
Jrsred
Jun 12, 2022
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If you are thinking about bringing your PC to these guys, feel safe because you are in good hands. Derrek was absolutely knowledgeable about the issue and did a diagnostic while I waited. Yes, they do work on Apple products and are willing to listen to the issue and make you feel at ease about thier service. He was upfront and honest with the charges/process. I had a software issue and it was solved in less than 4hrs.
They reloaded the operating system on my 2008 IMAC and did a fresh install. Pricing was reasonable and I check several sources including other local shops. They have been in buisness for a long time and would recommend giving them a shot before going anywhere else. (I DROVE FROM RICHMOND) Thanks Bits and Bytes team for a job well done!
They reloaded the operating system on my 2008 IMAC and did a fresh install. Pricing was reasonable and I check several sources including other local shops. They have been in buisness for a long time and would recommend giving them a shot before going anywhere else. (I DROVE FROM RICHMOND) Thanks Bits and Bytes team for a job well done!
Kathryn Cisneros
May 19, 2022
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The times I have been at Bits & Bytes Computers has been a great experience. They are helpful and very respectful.
Rush Selden
May 16, 2022
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Larry and Derrek were fantastic. To say they went above and beyond reasonable expectations would be a great understatement. They could tell I was a bit "harried" (another understatement), so went out of their way to not only tend to their other customers, but to make an incredible effort to get me up and running after a major computer failure while I waited! Just as important as their speed and attention was their expertise, which impressed me (and I am used to working with large company IT personnel), but they were also calming (not easy with me), and made me feel like I was not only in good hands, but very important.
They fixed the problem, then I had another, so they fixed that, loaded a new computer, moved all my data, programs, setup, etc. quickly, professionally and in a way that made me feel like their most important customer and without any negativity. This is service that one does not find any more. They have earned a position as my sole IT vendor, and I cannot recommend them highly enough. I now see why they have been in continuous business for so long: They are simply marvelous at what they do!
They fixed the problem, then I had another, so they fixed that, loaded a new computer, moved all my data, programs, setup, etc. quickly, professionally and in a way that made me feel like their most important customer and without any negativity. This is service that one does not find any more. They have earned a position as my sole IT vendor, and I cannot recommend them highly enough. I now see why they have been in continuous business for so long: They are simply marvelous at what they do!
TXTiger
Apr 22, 2022
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These guys are real pros and super knowledgeable. Luis (I'm pretty sure that was his name) helped me out just based on my novice level explanation of my motherboard problem. He explained to me what they charge for and told me how to get the help I needed at the lowest cost to myself. And when I needed a pin straightened, he helped me out. I highly recommend you bring your PC problems here if you're in Katy or the surrounding area. Good, honest electronic service super hard to find.
Krista Anderson
Apr 11, 2022
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My daughter's desktop computer was giving her problems with web pages and games not opening or being extremely slow. I took the computer to bits and bytes for them to look at it. Turns out her gb storage was full. I know nothing about computers obviously or I should have been able to figure that out. They didn't charge me a fee to look at it which I really appreciate. Definitely will use them again in the future if needed