Business Details
26 Years
experience
Emergency
services
Your Trusted IT Partner in Harrisburg, PA
Hinton and Associates has been delivering comprehensive IT solutions to businesses in Central Pennsylvania and Newark, Delaware for over two decades. Our team of certified experts specializes in managed and co-managed IT services, providing 24/7 local technical support tailored to meet the unique needs of financial organizations, local government agencies, and police departments. We combine deep industry experience with a business owner's perspective to simplify technology management, offering predictable costs through flat-fee structures and dedicated network administration. Our cybersecurity specialists implement proactive measures to identify vulnerabilities and reduce risk exposure, including multi-factor authentication and disaster recovery planning.With a focus on vendor management and software optimization, we help clients maximize efficiency while maintaining strict data protection standards. Our commitment to local service ensures clients receive immediate support from technicians familiar with regional business environments, backed by a proven track record of helping organizations qualify for cybersecurity insurance. Through continuous innovation and personalized service-level agreements, we empower businesses to focus on their core operations while we handle their IT infrastructure needs.
Services
Managed IT Solutions
Co-Managed IT Solutions
24/7 Tech Support
Cybersecurity
Microsoft 365 & Azure Management
Details
- Year established: 2000
Highlights and features
- We offer 24/7 local technical support from certified Harrisburg-area technicians
- Our team has served Central Pennsylvania and Delaware regions for over 20 years
- We provide tailored service-level agreements with predictable monthly pricing
- Our cybersecurity specialists implement proactive risk reduction measures
- We combine technical expertise with business owner perspective for strategic IT management
Services
Managed IT Solutions
Our comprehensive managed IT services provide businesses with complete network administration, server management, and proactive system monitoring. We implement best practices for disaster recovery, software optimization, and vendor management while offering predictable monthly pricing. Our dedicated team ensures your IT infrastructure remains secure, efficient, and aligned with your business objectives through tailored service-level agreements.
Co-Managed IT Solutions
This hybrid solution combines your internal IT resources with our expert team for enhanced capabilities. We provide 24/7 support for networking, cybersecurity, and software/hardware management while complementing your existing staff during peak periods or employee absences. Our co-managed approach offers cost-effective access to specialized expertise without full outsourcing.
24/7 Local Tech Support
Certified technicians provide round-the-clock support for critical IT issues, available via local 800# numbers. Our Harrisburg-based team offers immediate remote and onsite assistance for system failures, cybersecurity threats, and operational disruptions during evenings, weekends, and holidays when in-house staff may be unavailable.
Cybersecurity
Our cybersecurity specialists conduct comprehensive risk assessments to identify vulnerabilities in your IT infrastructure. We implement protective measures including multi-factor authentication, data encryption, and security policy development. Our proactive approach helps businesses prevent breaches, maintain compliance, and qualify for cybersecurity insurance while providing ongoing monitoring and incident response capabilities.
Microsoft 365 & Azure Management
We provide complete lifecycle management for Microsoft 365 and Azure platforms, including implementation, licensing, updates, and technical support. Our services cover cloud migration, system integration, and optimization of Microsoft productivity tools. We ensure seamless operation of email, collaboration, and cloud storage solutions while maintaining strict security protocols for enterprise environments.
Questions
What IT services do you offer?
We provide managed IT solutions, co-managed IT services, 24/7 technical support, cybersecurity protection, and Microsoft 365/Azure management for businesses in Central Pennsylvania and Delaware.
Do you offer 24/7 emergency support?
Yes, our certified technicians provide 24/7/365 support with local 800# numbers for immediate assistance with urgent technology issues.
Which areas do you serve?
We serve businesses in Central Pennsylvania, including State College, and Newark, Delaware from our Harrisburg headquarters.
How do you help with cybersecurity?
Our three-step approach includes security risk analysis, documentation of vulnerabilities, and implementation of protective measures including multi-factor authentication and disaster recovery planning.
What are your pricing models?
We offer predictable monthly pricing with flat-fee structures for most services, including free initial technology assessments and tailored service-level agreements.
Reviews (1)
Natalie Knot
Nov 27, 2021
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I'm not one to leave reviews. as this is the very first google review I've ever written. However, I figured my experience would maybe shed light on how I was mistreated. I scheduled a call with the owner, George Hinton, on 10/21 in efforts to create a business relationship for IT protection for my new & growing business. I spoke with him on that day and he had to cancel my appointment due to a scheduling conflict.
I said that was fine & I try to be fairly understanding because I had another 2 1/2 weeks until my business would open their doors. I contacted H&A again on 10/27 (the following Wednesday) and the secretary I spoke with explained that Mr. Hinton was away from his desk at the moment. She said she would leave a message for him and also sent me to his direct voicemail. I never received a reply nearly 1 week later.
I tried calling again today and was sent straight to voicemail. I am now 3 days away from my grand opening with no IT security or any idea with how to proceed. I would give this monstrosity 0 stars if I could. Waste of time and effort. BEWARE!
I said that was fine & I try to be fairly understanding because I had another 2 1/2 weeks until my business would open their doors. I contacted H&A again on 10/27 (the following Wednesday) and the secretary I spoke with explained that Mr. Hinton was away from his desk at the moment. She said she would leave a message for him and also sent me to his direct voicemail. I never received a reply nearly 1 week later.
I tried calling again today and was sent straight to voicemail. I am now 3 days away from my grand opening with no IT security or any idea with how to proceed. I would give this monstrosity 0 stars if I could. Waste of time and effort. BEWARE!
