Business Details
19 Years
experience
Your Trusted IT Support Partner in Franklin, TN
Pineapple PC was founded in 2007 with a mission to make technology work for people rather than against them. Our founder, Jeff San George, has dedicated his career to bridging the gap between complex technical systems and user-friendly solutions, drawing on over two decades of hands-on experience in computer engineering and IT support. We specialize in providing personalized IT services for small businesses and residential clients in Franklin, Brentwood, Green Hills, and Belle Meade, focusing on hardware, software, networking, and security needs. Our approach prioritizes client education and long-term solutions over temporary fixes, ensuring clients understand their technology and can use it effectively. With a commitment to transparency, reliability, and exceptional customer service, we have built a reputation for resolving issues that other technicians leave unresolved.Our services include remote support options that save time and resources while maintaining the highest standards of security and efficiency. We accept checks and credit cards, offer straightforward pricing with no hidden fees, and provide free hardware recycling for local clients. Our working hours are Monday through Friday from 9:00 AM to 5:00 PM, with appointment scheduling available by phone or text. Our clients consistently praise our ability to deliver complex technical solutions in an accessible manner, with testimonials highlighting our responsiveness, expertise, and commitment to client satisfaction.
Services
Computer Repair
Network Setup
Virus Removal
Data Backup
Remote Support
Hardware Upgrades
Software Installation
Parental Controls
Tech Consulting
System Optimization
Details
- Year established: 2007
Highlights and features
- We focus on your specific technology needs rather than generic solutions
- Our founder has over 30 years of computer engineering experience
- We provide both remote and on-site support options
- We guarantee resolution of every technical issue we address
- We offer transparent pricing with no hidden fees
What people say
Absolutely invaluable
Resolved every issue
Non-techie explanations
Exceeded expectations
Back from the dead
Services
Computer Repair
We provide comprehensive computer repair services for both PC and Mac systems. Our technicians handle hardware failures, software issues, and system optimization to restore functionality. With experience dating back to 2007, we ensure your devices operate at peak performance with minimal downtime.
Network Setup
Our network installation and configuration services cover routers, switches, and wireless access points. We create secure, efficient networks tailored to business needs. From small office setups to complex systems, our solutions ensure reliable connectivity and data security for all clients.
Virus Removal
We specialize in eliminating viruses, malware, and spyware from infected systems. Our technicians use advanced tools to clean and secure devices. We also educate clients on prevention strategies to maintain system integrity and protect sensitive data from future threats.
Remote Support
Our secure remote support service provides immediate assistance for technical issues. Available anywhere in the US, this service resolves problems quickly without requiring on-site visits. We use encrypted connections to maintain privacy while delivering efficient solutions for businesses and residential clients.
Data Backup
We implement local and cloud backup solutions to protect critical data. Our services include automated backup systems and recovery planning. We help businesses and individuals safeguard digital assets against loss from hardware failure, cyberattacks, or accidental deletion.
People
Jeff San George
Founder
Jeff San George founded Pineapple PC in 2007 after a 20-year career in computer engineering. He began working with computers in 1984 and has focused on making technology accessible to non-experts. His approach emphasizes client education and practical solutions over technical jargon.
Questions
What services does Pineapple PC offer?
We provide computer repair, network setup, virus removal, data backup, and IT consulting for small businesses and residential clients in Middle Tennessee.
Do you offer remote support options?
Yes, we provide secure remote support services available anywhere in the US with an internet connection.
What areas do you serve?
We serve Franklin, Brentwood, Green Hills, and Belle Meade, with remote support available nationwide.
How much do your services cost?
Onsite business support starts at $150/hour, remote business at $150/hour, onsite residential at $125/hour, and remote residential at $125/hour.
What makes Pineapple PC different?
We focus on client needs rather than technical complexity, guarantee issue resolution, and explain solutions in non-technical terms.
How can I schedule an appointment?
Call or text (615) 942-0843 during business hours Monday-Friday 9:00 AM - 5:00 PM.
Reviews (4)
Alec Ragsdale
Jun 16, 2022
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Amazing service. Fast, kind, super helpful. Jeff will be my go to for all things PC repair and upgrades moving forward.
Brenda Medina Dc
Jan 16, 2022
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Jeff is amazing! He responded to my text quickly and handled my problem in less than 24 hours. He is professional, kind and extremely knowledgeable. I highly recommend him.
Grant Burnett
Jan 14, 2022
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My remarkable 2 tablet suffered some damage that left its power/function button jammed and in turn the tablet was useless. Jeff was great and now my tablet is performing like it was before! Highly recommend! Thank you Pineapple PC!
Katie Norrell
Jan 23, 2021
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I am in marketing and web development in the Nashville area, and regularly need IT help for customers. Jeff San George was responsive, personable, and knowledgeable in many areas. He was very helpful with my client, and I look forward to using Pineapple PC in the future.
