Business Details
20 Years
experience
Emergency
services
Reliable IT Services in Danbury, CT
Founded in 2006, The PC Guys is a complete technology solution provider committed to delivering reliable and professional IT services to businesses in Danbury, Connecticut, and surrounding areas. Our team of talented IT professionals specializes in managed IT services, network security, data backup and recovery, and on-site computer repair. We pride ourselves on fast response times, clear communication, and a people-first approach to technology support. With 15+ years of experience, we monitor networks 24/7/365 to prevent issues before they occur, allowing clients to focus on their core business operations. Our founder, Steve Hossan, established the company to provide honest, dependable tech support while maintaining a philosophy of respect, honesty, and doing the job right the first time.We offer tailored IT packages for businesses of all sizes and maintain a 30-day warranty on all work performed. Our team includes certified technicians with expertise in cybersecurity, system optimization, and hardware/software solutions. We serve clients across Connecticut and New York, providing both remote and on-site services. Our commitment to client satisfaction is demonstrated through our 100% no-small-print satisfaction guarantee and our ability to explain technical concepts in plain English. The company has earned long-term client loyalty through proactive support and a dedication to staying ahead of emerging technology trends.
Services
Managed IT Services
On-site Computer Repair
Network Security
Data Backup & Recovery
Custom PC Building
Website Hosting & Design
IT Project Management
Details
- Year established: 2006
Highlights and features
- We respond to service requests within 5 minutes or less
- We offer a 100% no-small-print satisfaction guarantee
- We explain technical concepts in plain English without jargon
- We monitor networks 24/7/365 to prevent issues proactively
- Our team includes certified technicians with 15+ years of experience
What people say
Fast response times
Knowledgeable technicians
Clear communication
Reliable service
Proactive support
Services
Managed IT Services
Our Managed IT Services provide comprehensive technology oversight for businesses in Danbury and surrounding areas. We offer 24/7 network monitoring, proactive maintenance, and flat-rate pricing to prevent issues before they impact operations. Our team handles cybersecurity, data backup, and system optimization while providing transparent communication in plain English.
On-site Computer Repair
We deliver prompt on-site computer repair services for businesses experiencing hardware failures, software issues, or system downtime. Our technicians arrive equipped to resolve problems immediately while minimizing disruption to daily operations. We handle everything from minor glitches to complete system overhauls with guaranteed parts and labor.
Network Security
Our network security solutions protect businesses from cyber threats through firewall management, endpoint protection, and proactive threat monitoring. We conduct security assessments, implement protective measures, and provide ongoing compliance support for businesses handling sensitive customer data or subject to regulatory requirements.
Data Backup & Recovery
We implement robust data backup solutions that store critical information on off-site servers for rapid recovery. Our services protect against data loss from natural disasters, cyberattacks, or hardware failures while ensuring business continuity through automated backup processes and emergency recovery protocols.
Custom PC Building
We create custom-built PCs tailored to specific business or gaming requirements. Our service includes component selection, system assembly, Windows installation, and performance optimization. We offer flat-fee pricing for complete systems that deliver reliable performance for professional workstations or high-end gaming rigs.
People
Steve Hossan
Owner/Tech
Founder and president of The PC Guys with over 20 years in the IT industry. Established the company in 2006 to provide honest tech support. Combines technical expertise with a creative approach to problem-solving.
Jen
Operations
Manages day-to-day operations at The PC Guys, ensuring smooth service delivery and client communication. Coordinates between technicians and clients to maintain efficient workflow and service quality.
Ardian
Technician
Certified technician with expertise in network security and system optimization. Provides hands-on technical support for both residential and business clients while maintaining clear communication.
Rich
Technician
Experienced technician specializing in hardware repairs and data recovery. Delivers reliable solutions for computer issues while adhering to The PC Guys' commitment to technical excellence and customer service.
Questions
What IT services do you offer for small businesses?
We provide managed IT services, network security, data backup, on-site computer repair, and IT project management tailored to small business needs.
Do you offer emergency IT support?
Yes, we provide emergency IT services with rapid response times and 24/7 network monitoring to address urgent technology issues.
How do you handle data recovery?
We use specialized tools to recover lost data from damaged drives with pricing based on data volume and recovery complexity.
Can you build custom gaming PCs?
Yes, we assemble custom gaming PCs with high-performance components and optimize systems for smooth gameplay and reliability.
What are your service hours?
Our shop is open Monday-Friday 9 AM-6 PM for drop-offs and on-site services during regular business hours.
Do you provide website design services?
We partner with local web professionals to provide custom website design, hosting, and optimization services integrated with your IT infrastructure.
Videos
Reviews (7)
Gin Burke
Jun 18, 2022
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I dropped off my laptop for repair but the diagnostic and estimated charges were never made clear to me. When I was told the cost was going to be nearly $200 I declined having the repair done, which included a part. So now I had to pay $50 plus tax for the diagnostic charge. If this had been spelled out clearly in the beginning I would have said no thanks and saved the $50 charge.
Ct Plumbing
Feb 14, 2022
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Perfect, fair service all the time. They definitely always fix my problems and make honest recommendations.
Art Crane
Feb 05, 2022
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Once again, PC Guys delivered on competent solutions, promptly delivered at reasonable rates. Don't go anywhere else.
Bryan Hermansdorfer
Nov 12, 2021
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My second experience with the PC Guys and not disappointed. Really professional and friendly. I recommend them to you.
Trenyan Confortini
Nov 11, 2021
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Very courteous, professional, friendly. Anytime I have a problem with my laptop, I will bring it here. Just a wonderful group of individuals.
Joe Legion Mama
May 10, 2021
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Excellent work . Had a new solid state hard drive installed and now it is better than new. Fantastic low price. Used my military discount. (Thank me for my service), fast friendly efficient, ect ect. I highly recommend. Two sets of stairs to climb. Eat at Bagelman and John's Pizza by it.
Jaci C.
Mar 09, 2021
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5+ Stars for them! I lost access to my files, and they backed up all my data, restored my profile, and then moved the backup data to my own backup drive. For very little. I was desperate to retrieve my data and was at their mercy. They were wonderful.
