Micromobile IT

Business Details

33 Years

experience

Professional IT Solutions in San Diego

Micromobile IT has been delivering comprehensive IT solutions since 1993, establishing itself as San Diego's pioneering mobile computer repair service. Our team of highly trained, bonded technicians combines over 100 years of collective experience to address complex IT challenges for businesses and individuals. We specialize in on-site computer repairs, virus removal, data recovery, network automation, and responsive web design, prioritizing personalized service and technical excellence.

Our commitment to 'old-fashioned' customer care ensures clients receive tailored solutions, including free security software installation and priority service options. With a proven track record of resolving difficult IT problems and maintaining industry-leading standards, we serve clients across San Diego County with reliable, convenient service that consistently exceeds expectations.

Services

Computer Repairs Virus Removal Data Recovery Network Services Remote Support Web Design Home Automation Priority Service Security Solutions Technical Tutoring

Details

Year established: 1993

Highlights and features

30+ years of combined experience in IT solutions and computer repair
Certified technicians with bonded and insured professionals
On-site service available across San Diego County
Free security software installation with virus removal services
Proven track record with thousands of satisfied clients

What people say

Exceptional service Prompt and successful action Highly recommend Great experience Peace of mind

Website

Update Listing

Services

Computer Repairs

Professional on-site computer and laptop repairs for all makes and models. Our certified technicians diagnose and fix hardware/software issues at your location. Services include component replacement, system optimization, and performance enhancement using industry-standard tools and techniques.

Virus Removal

Comprehensive virus, malware, and ransomware removal services. We eliminate security threats and install protective software to prevent future infections. Our process includes system scanning, threat eradication, and security reinforcement to restore optimal performance and protect sensitive data.

Data Recovery

Advanced data recovery solutions for lost or inaccessible files. Using specialized equipment, we retrieve critical documents, photos, and business data from failed storage devices. Services include hard drive cloning, partition recovery, and backup solution implementation to prevent future data loss.

Network Services

Complete network installation and optimization for home and business environments. We configure secure wired/wireless networks, implement data sharing solutions, and optimize network performance. Services include firewall setup, remote access configuration, and network security audits to ensure reliable connectivity and protection.

Remote Support

Secure remote technical support for quick issue resolution. Through encrypted connections, our technicians access your system to fix software problems, recover files, and provide computer training. This service offers immediate help for email configuration, program errors, and basic troubleshooting without requiring on-site visits.

People

Dennis Jackson

Owner

Founder of Micromobile IT with over 30 years in computer repair. Recognized for exceptional service and technical expertise. Manages operations and ensures quality standards across all services. Committed to personalized client care and innovative IT solutions.

Frank Andrews

Senior Technician

Experienced technician specializing in data recovery and complex system repairs. Known for patient client interactions and successful virus removal cases. Provides expert service with attention to detail and customer education.

Jason Reese

Service Manager

El Cajon location lead with expertise in hardware diagnostics. Delivers accurate repair estimates and timely service. Recognized for technical competence and honest client communication. Handles complex CMOS and hard drive issues.

Steve Wagstaff

IT Specialist

Professional technician offering personalized computer support. Skilled in resolving software conflicts and system optimization. Known for patient explanations and thorough problem-solving approach. Builds client confidence through clear technical guidance.

Cort

Data Recovery Expert

Specialist in storage device repairs and data retrieval. Successfully recovers formatted or deleted files. Provides prompt assessments and transparent recovery options. Maintains high success rates with advanced diagnostic tools and recovery techniques.

Questions

What IT services do you offer?

We provide computer repairs, virus removal, data recovery, network setup, remote support, and web design services for both residential and business clients.

Do you service all areas of San Diego?

Yes, we serve all San Diego County areas including Escondido, Encinitas, El Cajon, and Rancho Bernardo with on-site and remote support options.

How quickly can you respond to repair requests?

We offer same-day appointments for priority service. Emergency cases are evaluated individually with prompt technician dispatch when possible.

What security measures do you provide?

We remove existing threats and install free security software to protect against future viruses, malware, and ransomware attacks on your system.

Can you recover data from failed drives?

Yes, using specialized equipment we recover data from damaged hard drives and storage devices, including formatted or deleted partitions with high success rates.

Do you offer remote technical support?

Yes, our Remote Express service securely connects technicians to your computer for software troubleshooting, file recovery, and basic training sessions.

Reviews (7)

Write a Review

Vincent Sedio

May 12, 2021 Report

I have worked with and referred Micromobile for close to 15 years! Out of all the people I've referred to Micromobile, I have not had one complaint.

Jim Mills

Apr 23, 2021 Report

Very friendly and helpful. I didn't want to spend to much so he didn't stay to long. Didn't solve everything but i did get answers and issues resolved or figured out. I finally got a wi fi router installed. I could never get one to work. I'm glad there around. For anybody concerned about the pandemic we both wore masks and he wore gloves. I tried to keep my distance just to help.

A. J. M.

Aug 20, 2019 Report

Had an outstanding experience with pc tech Nathan J. We were nervous about our first home services call, but he allayed our concerns right away. Nathan was friendly, extremely knowledgeable and went the extra mile to get our weird printer issue also fixed. Our virus is now gone and the pc is running better than ever. He configured the pc to optimize how it runs. I highly recommend this company and Nathan, very reasonable pricing.

Corey Johnson

Jan 26, 2018 Report

My company highly recommended this place and after one repair I had to wait several weeks on direction for a second issue. Nathan was great when I had him on the phone but I've send emails and left voice messages that have gone unreturned while my computer sat unusable. Good computer repair companies are hard to find and after my first visit I was sure I had found one that I would stick with and recommend. Unfortunately after my latest experience of zero communication and zero customer service in terms of returning calls and emails I won't be coming back.

T. E.

Jan 23, 2018 Report

Please update your operating hours in Yelp. Yelp shows you open M-F until 5:30p. I arrived at 5p only to discover you close at 4:30p. As a customer that is both irritating and inconvenient.

Cherrie G.

Apr 27, 2017 Report

I have used Micromobile for several years. One of their employees, Frank is great and knows what he is doing. However, there is a young man and young woman who answer the phone who have no idea what customer is or should be! On Monday, I left two messages early in the morning. No return phone call. When I called back a third time, I asked for Frank. He told me that Frank was not in. I asked why no one returned my phone call and he really had no answer.

He did not ask what needed to be fixed and basically just wanted to get off the phone. Frank did call me the next day and I shared what had happened. I also told Frank he should find another company to work for!

Creature From The Black Lagoon C.

Nov 08, 2016 Report

Three Words. DON'T GO THERE! These guys had my laptop for 8 days and never called me. I went in to find out what was up and no productive work was completed. I left with my broken computer and went over to San Marcos and had it repaired.