Business Details
Emergency
services
Trusted IT Services & Computer Repair in Ann Arbor
At Arbor Computers, we are Microsoft certified professionals with over two decades of experience delivering comprehensive IT solutions. Our team provides on-site and remote support for home and business clients across Southeast Michigan, specializing in network infrastructure, server maintenance, and computer repair. We prioritize same-day response times, free pickup and delivery, and a 100% satisfaction guarantee, ensuring minimal downtime for our clients. Our technicians are trained in operating systems including Windows, Mac OS, and Linux, with expertise in specialized software for dental practices and enterprises.We maintain 24/7 workstation monitoring for critical IT needs while offering transparent diagnostics and no-fix-no-fee policies. With over 700 five-star reviews, we've built our reputation through personalized service, technical proficiency, and commitment to educating clients about their systems. Our Dell PartnerDirect certification and Microsoft credentials validate our technical capabilities, while our 24-hour emergency response for network outages demonstrates our reliability. We serve diverse industries including healthcare, legal, and automotive sectors, focusing on both preventive maintenance and urgent repairs.
Services
IT Support
Computer Repair
Gaming PC Builds
Dental IT Solutions
Network Setup
Virus Removal
Data Recovery
Server Maintenance
Highlights and features
- We offer 24-hour emergency response for critical IT issues
- Our technicians are Microsoft-certified with Dell PartnerDirect accreditation
- We provide free pickup and delivery for all repair services
- We guarantee satisfaction with our no-fix-no-fee policy
- We maintain 24/7 workstation monitoring for business continuity
Associations and certifications
- Microsoft Certified
- Dell PartnerDirect
What people say
Knowledgeable staff
Quick turnaround
Highly recommend
Reliable repairs
Expert technicians
Services
IT Support for Business
Our comprehensive IT management solutions ensure seamless operations for small to medium businesses. We provide 24/7 network monitoring, server maintenance, and cybersecurity protection. Our Microsoft-certified technicians deliver on-site and remote support with rapid response times. Businesses benefit from customized solutions that prevent downtime and maintain HIPAA compliance for healthcare providers.
Computer Repair
We offer expert diagnostics and repairs for all computer types including desktops, laptops, and iMacs. Services include virus removal, data recovery, and hardware upgrades. Our technicians provide transparent pricing and same-day repairs when possible. We guarantee fixes with our no-charge policy for unsuccessful repairs.
Gaming PC Builds
Our custom gaming PC builds cater to individual performance requirements and budget considerations. We offer hardware selection guidance and optimization for gaming and professional applications. Each build includes compatibility checks and performance tuning. Customers receive personalized support throughout the building process.
Dental IT Solutions
Specialized IT services for dental practices include software support for Dentrix, Eaglesoft, and Patterson systems. We implement HIPAA-compliant security measures and VoIP phone systems. Our team provides server maintenance and business continuity planning tailored to dental office operations.
Network Setup
We design and implement secure network infrastructures for businesses of all sizes. Services include wired and wireless network configuration, firewall setup, and cloud integration. Our solutions optimize connectivity while maintaining data security standards. We provide ongoing network monitoring and maintenance.
People
Moin Jaffer
Owner
With over 20 years in IT services, Moin leads Arbor Computers' technical team. He personally oversees enterprise client relationships and ensures service quality. His expertise spans network architecture and dental IT solutions. Moin maintains direct communication with clients for urgent matters.
Questions
What IT services do you offer for businesses?
We provide 24/7 network monitoring, server maintenance, cybersecurity, and on-site support for businesses in Southeast Michigan.
Do you offer emergency computer repair services?
Yes, we provide 24-hour emergency response for critical IT issues with rapid on-site service available.
What areas do you serve?
We serve Ann Arbor, Chelsea, Dexter, Jackson, Saline, and Ypsilanti areas for both residential and business clients.
Are your technicians certified?
Our team includes Microsoft-certified professionals and Dell PartnerDirect accredited technicians with specialized training.
What payment methods do you accept?
Please contact us directly for current payment method options as this information wasn't specified in the text.
Do you offer gaming PC customization?
Yes, we build fully customizable gaming PCs tailored to your performance requirements and budget.
Reviews (7)
Karlane Belaire
Apr 26, 2022
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From the first moment I spoke with someone at Arbor Computers, everyone was very helpful. I brought in my liquid-damaged laptop right away, and within three days, it was ready for me to use again. When we picked up the laptop, the staff and owner sat down with us to make sure everything was like it was. Wonderful, friendly, very competent.
Sam Kaiser
Apr 17, 2022
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It's good that there is a computer store like this one in Ann Arbor. They are knowledgable and personable. I had issues with my charging set-up, and they were able to figure out the problem. They have a strong knowledge of hardware and software and will be able to provide you with relevant information. I would recommend them to people having computer issues, including students.
Anonymous Anonymous
Feb 22, 2022
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Amazing customer service and knowledge. Not only will these guys diagnose and repair any computer issue you have, but they're also honest about it. They give you the best prices and really do the best for your computer, even if it means them missing out on some money! Super trustworthy and overall best PC repair shop I have been to.
John Sharp
Feb 21, 2022
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I had a great experience with Arbor Computers. My old (very old) HP desktop wasn't booting, so I took it in to see if it made sense to repair or simply recover the data. They were able to quickly diagnose it, advise me on what it would cost to repair, and were upfront in recommending recovering the data being that it was more expensive to repair than it was worth in computing power. The staff and owner were very friendly to me and my wife, the office is clean and has beverages / snacks, and the price was fair. Great experience all in all. Definitely recommend!
Margaret Hoeft
Feb 13, 2022
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I would highly recommend Arbor Computers to anyone. We have used this business many years, Moin is very knowledgeable, professional, kind and patient. His employees are a reflection of the same professionalism. The new office is easily accessible and pleasant. If you need a new computer, repairs on an existing computer please give him a call!
Mohammed Awad
Feb 13, 2022
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This place was super helpful and had amazing service. I had been struggling with fixing my laptop for over a month, and when I decided to take it to them to get it fix, luckily for me one of the guys was the same major as me. He fixed it up and gave me advice and how to work with it better. Awesome people and awesome service.
Israel Touitou
Feb 12, 2022
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Building a high-end PC for a small business. As a small business owner, I needed a high-end PC for video and analysis work. Moin and the team at Arbor Computers were amazing! answered all my questions, went the extra mile to ensure I get the best price for each part and meticulously build a wonderful setup that will serve my business for years to come. For all my future computer and accessories purchases, Arbor Computers will be my first destination. Highly recommended!
