Business Details
20 Years
experience
Emergency
services
Your Trusted Apple IT Solutions Partner
AppleWisdom was founded in 2006 by Al Vidovic, a seasoned technology expert with over 34 years of experience on the Mac platform. As Michigan's highest-rated Apple consultant, we specialize in delivering comprehensive IT solutions tailored to businesses of all sizes. Our expertise spans Apple ecosystem integration, network design, cloud infrastructure, and enterprise backup systems. With 26 Apple certifications and partnerships with industry leaders like Cisco-Meraki and Mosyle, we combine technical excellence with personalized service. Our approach focuses on simplifying technology for clients through proactive monitoring, secure deployments, and customized support contracts.We serve diverse industries including healthcare, education, and retail, with a proven track record of transforming complex IT challenges into seamless solutions. Our commitment to ongoing education ensures we maintain cutting-edge expertise in Apple technologies and emerging IT trends. Client testimonials consistently highlight our exceptional problem-solving capabilities and dedication to client satisfaction. We offer both project-based services and comprehensive support agreements to meet varying business needs. Our mission remains rooted in empowering organizations to focus on productivity through reliable, future-ready technology solutions.
Services
Mac Technical Support
Network Design
Cloud Management
Device Deployment
Data Backup
Security Solutions
IT Consulting
System Migration
Wireless Architecture
Compliance Services
Details
- Year established: 2006
Highlights and features
- 26 Apple technical certifications with continuous professional development
- Proactive monitoring prevents 90% of potential IT issues before they occur
- Customized support contracts starting at $300/month with flexible scaling options
- 24/7 emergency response with average resolution time under 2 hours
- Proven expertise in HIPAA and PCI compliance for secure IT environments
Associations and certifications
- Apple Certified System Administrator
- Cisco-Meraki Authorized Reseller
- Mosyle Preferred Partner
- CompTIA Executive Certificate in Mobility
What people say
Expert knowledge
Prompt service
Reliable solutions
Professional approach
Cost-effective
Services
Mac Technical Support
Comprehensive Mac OS X workstation and iOS device support including hardware configuration, software troubleshooting, and system optimization. Our Apple-certified technicians provide on-site and remote assistance for businesses transitioning to or maintaining Apple ecosystems. Services include device deployment, network integration, and ongoing maintenance to ensure maximum uptime and performance.
Network Design
Custom enterprise network solutions featuring secure wireless architecture, VLAN implementation, and Cisco-Meraki hardware integration. We design scalable networks with built-in redundancy, advanced security protocols, and centralized management systems. Our solutions include site assessments, infrastructure deployment, and ongoing monitoring to maintain optimal network performance and security compliance.
Cloud Management
End-to-end cloud infrastructure solutions combining Apple Business Manager with enterprise-grade backup and disaster recovery systems. We implement secure cloud storage with 448-bit encryption, automated backups, and cross-device accessibility. Our services include cloud migration planning, hybrid cloud solutions, and integration with existing IT environments to reduce hardware maintenance costs while ensuring data security.
Device Deployment
Mobile device management services using Apple DEP and Mosyle platform for automated device configuration. We handle complete lifecycle management from procurement to retirement, including app distribution, security policy implementation, and remote device management. Our solutions ensure consistent device configurations across organizations while maintaining compliance with industry security standards.
Data Backup
Enterprise-grade backup systems featuring encrypted cloud storage with local redundancy options. We implement automated backup schedules, disaster recovery protocols, and rapid data restoration processes. Our solutions combine CrashPlan PRO enterprise storage with on-premises NAS/SAN solutions to protect against data loss from hardware failure, cyberattacks, or natural disasters while maintaining compliance with regulatory requirements.
People
Albert Vidovic
Founder & CEO
Apple Certified System Administrator with 26 technical certifications and 34 years of Mac platform expertise. 15-year member of Apple Consultants Network recognized as Michigan's highest-rated Apple consultant. Specializes in enterprise IT solutions and system integration.
Questions
What Apple-specific services do you offer?
We provide Mac workstation/server support, iOS device management, Apple Business Manager implementation, Custom Apple Store setup, and Apple DEP enrollment services.
Do you support non-Apple technology?
Yes, we integrate Apple solutions with cross-platform environments including network infrastructure, cloud services, and security systems from Cisco-Meraki, Mosyle, and other vendors.
What geographic areas do you serve?
We primarily serve Southeastern Michigan including Ann Arbor, Detroit, and Ypsilanti, with remote support capabilities for clients statewide and beyond.
What IT certifications do your staff hold?
Our team maintains 26 Apple certifications including ACSP, ACTC, and ACSA designations, plus CompTIA mobility certifications and Cisco-Meraki partnership credentials.
How do you handle emergency IT issues?
We offer 24/7 emergency response with average on-site arrival within 2 hours and remote resolution capabilities for urgent system outages.
What support contract options exist?
Customizable monthly plans starting at $300/month with tiered pricing based on workstation count, infrastructure complexity, and required service level agreements.
Reviews (2)
Jennifer Caplis
Apr 18, 2019
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I have worked in the healthcare industry for over 20 years and Apple Wisdom is the best IT company I have ever worked with. I highly recommend their services.
Paul LoveJapan
Jan 29, 2019
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WOW! If there is an All-Knowing Apple Seer who ALSO could explain something in terms that even I could understand - over the phone no less, then that person would be the Man-Wizard who helped me out quickly and eased my abyss-staring stance. This person is THE MAN to call when your "Baby" needs. anything! Many thanks from a formerly relatively intelligent person who owns an IMac and knows the number to AppleWisdom and will not have to make the "let's buy a new everthing" trip to the Apple Store. Amazing and very helpful - many thanks! Paul C - Grand Rapids MI
