Business Details
21 Years
experience
Emergency
services
Expert Computer Repair & IT Services in Portland
Founded in 2005, 1201 Computer Repair has established itself as a trusted technology solutions provider in Portland. Our team of seasoned professionals brings decades of combined experience in computer repair, data recovery, and custom system builds. We specialize in resolving complex technical issues while prioritizing personalized service, ensuring each client receives tailored solutions that meet their unique needs. With a commitment to transparency and customer satisfaction, we offer competitive pricing, comprehensive diagnostics, and proactive maintenance plans.Our expertise extends to both consumer and business clients, providing everything from emergency data recovery to enterprise IT support. Backed by industry-recognized certifications and a track record of 10,000+ satisfied clients, we continue to innovate while maintaining the personal touch that defines our approach to technology services.
Services
Data Recovery
Custom Desktops
VIP Program
Remote Help
Small Business Support
Details
- Year established: 2005
Highlights and features
- 15+ years of combined experience from certified IT professionals
- 24/7 cloud backup monitoring included in VIP service plans
- Custom-built systems with premium components and no bloatware
- Proactive hardware health monitoring prevents technology emergencies
- Transparent pricing with upfront cost estimates for all services
What people say
5-star ratings
Excellent customer service
Knowledgeable staff
Quick turnaround
Reliable repairs
Services
Data Recovery
Our specialized data recovery service utilizes advanced tools to retrieve lost files from damaged storage devices. We handle hard drive failures, accidental deletions, and physical damage scenarios while maintaining strict data security protocols. Clients receive transparent progress updates with optional recovery caps to control costs.
Custom Desktops
Handcrafted custom desktop solutions tailored to gaming, professional software requirements, or general use. Each build features premium components, optimized thermal management, and thorough 24-hour stress testing. Systems include clean Windows installations with essential productivity software and security tools preconfigured.
VIP Program
The VIP service plan offers proactive technology management with remote monitoring, priority repair scheduling, and regular system tune-ups. Members receive real-time hardware health alerts, unlimited cloud backup, and discounted labor rates to maintain optimal system performance while preventing unexpected failures.
Remote Help
Secure remote assistance for software troubleshooting, system optimization, and emergency issue resolution. Our technicians connect directly to client devices for immediate problem diagnosis and repair, with session recording available for business clients requiring audit trails and compliance documentation.
Small Business IT
Comprehensive IT management solutions for small businesses including network monitoring, cybersecurity implementation, and on-site technical support. Our service contracts provide predictable pricing with proactive maintenance to minimize downtime and ensure continuous business operations.
People
Justin Coope
Owner / Lead Software Technician
With over 15 years in IT, Justin founded 1201 Computer Repair after extensive experience at major tech companies. He specializes in software solutions and system architecture while overseeing business operations.
Blake Hoss
Sr. Hardware Technician
Blake brings expert-level hardware repair skills developed through years of complex component-level diagnostics and repairs. His technical proficiency ensures precise solutions for even the most challenging computer hardware issues.
Matt Baggett
Sr. Hardware Technician
Matt contributes extensive hardware expertise from corporate IT support roles. He excels in system diagnostics and repair implementation, maintaining high standards for technical accuracy and client communication.
Alan Mason
Lead Developer
Alan specializes in software development and automation solutions. His technical leadership extends to remote support systems and custom tool development that enhances service efficiency and client experience.
Questions
What computer repair services do you offer?
We provide comprehensive services including virus removal, hardware repairs, data recovery, custom desktop builds, and business IT support with transparent pricing.
How much does data recovery cost?
Data recovery starts at $245 with a maximum cap of $395 in most cases. We discuss recovery options and costs before proceeding with complex cases.
Do you offer emergency repair options?
Yes, we prioritize urgent cases through our VIP program and provide priority turnaround for critical system failures affecting business operations.
Can you build custom gaming computers?
We specialize in custom gaming desktops with configurations starting at $855. Each build includes premium components and thorough performance testing.
What payment methods do you accept?
We accept major credit cards and cash payments. Business clients may arrange payment terms through our service contracts.
Do you service business IT needs?
Yes, our 1201 IT Solutions division provides proactive monitoring, network management, and on-site support for small businesses in Portland.
Reviews (4)
Whitney
Jun 22, 2022
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Absolutely fantastic service. Chris kept me in the loop the entire time and made sure I knew exactly what to expect when it came to the cost to fix. My computer was in and out in 2.5 days and is working like new! Highly recommend.
Amanda Schmidt
Jun 18, 2022
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Absolutely amazing customer service! They will give updates on all possible tech repairs needed and check in with you prior to doing the labor to give you a break down of cost and options. My macbook has suddenly been giving me a few difficulties and 1201 has been my go-to spot! They are only operating my appointment, but are so quick to respond.
Lara Heilshorn
Jun 17, 2022
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These people are so nice! I would definitely use them again but let's hope my kid doesn't step on his laptop again
Ben Morich
May 22, 2022
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Seriously the best customer service I have ever received. I needed data recovery services and they went above and beyond to keep contact about my issue while I waited for an open time. Although they weren't successful in recovering my data (didn't charge me a dime), they offered to send my sd card to another business that does more in dept data recovery. Nicest people and super helpful.
