Business Details
34 Years
experience
Emergency
services
Your Trusted IT Services Partner in Fresno, CA
Founded in 1992, Real-Time Information Services has established itself as a trusted IT partner for small and mid-sized businesses across California's Central Valley. Our team of industry-certified engineers delivers proactive managed IT services, 24/7 monitoring, and flat-rate pricing to minimize downtime and maximize productivity. With decades of combined experience, we specialize in cybersecurity, cloud computing, and business continuity solutions tailored to the unique needs of each client.Our commitment to excellence is reflected in our rapid response times, strategic technology roadmaps, and personalized service that aligns with industry best practices. We prioritize transparency, reliability, and client satisfaction, ensuring our clients can focus on business growth while we handle their technological infrastructure.
Services
Managed IT Services
Cybersecurity
Cloud Computing
Business Continuity
IT Consulting
Details
- Year established: 1992
Highlights and features
- 24/7 SOC monitoring and rapid threat response
- Flat-rate billing with no surprise fees
- Compliance expertise for HIPAA, PCI-DSS, and California privacy laws
- 15-minute live-answer guarantee for support calls
- Local Fresno-based team with 30+ years of combined experience
Associations and certifications
- Microsoft
- Cisco
- VMware
What people say
Fast responses
Promptly resolved issues
Highly recommend
Professional staff
Rapid on-site help
Services
Managed IT Services
Our managed IT services provide continuous monitoring, proactive maintenance, and 24/7 support to ensure optimal performance of business technology systems. With certified engineers and flat-rate pricing, we prevent downtime and deliver predictable costs. Clients receive automated patching, hardware lifecycle planning, and dedicated helpdesk support for seamless IT operations.
Cybersecurity
Comprehensive cybersecurity solutions include endpoint protection, network segmentation, and 24/7 SOC monitoring to defend against threats. Our rapid response protocols neutralize attacks within minutes, while compliance frameworks ensure data safety and audit readiness. Services cover risk assessments, penetration testing, and email security tailored to business needs.
Cloud Computing
We migrate critical applications to secure cloud environments, enabling remote access and scalable infrastructure. Our cloud solutions include Microsoft Azure and AWS integrations, virtual desktop infrastructure, and hybrid cloud management. Businesses benefit from reduced hardware costs, automated updates, and seamless scalability for distributed teams.
Business Continuity
Our business continuity plans safeguard operations during emergencies through cloud failover systems and data backups. Customized recovery strategies protect against disruptions from natural disasters, hardware failures, or cyber incidents. Regular testing ensures rapid restoration of critical systems with minimal business impact.
IT Consulting
Strategic IT consulting helps businesses optimize technology investments and align infrastructure with growth goals. Services include network engineering, systems design, and technology roadmap planning. Our experts provide implementation guidance for cloud migration, cybersecurity enhancements, and infrastructure modernization projects.
People
Ajaz Ahmed
CEO/President
Founded Real Time in 1992, Ajaz leads strategic vision and growth, overseeing IT service delivery and client relations across California's Central Valley. With 30+ years of engineering expertise, he drives technological innovation.
Frank Rahman
CTO
As Chief Technology Officer, Frank directs solution development and technology innovation, ensuring cutting-edge cybersecurity and cloud solutions for clients. His engineering background supports scalable infrastructure design for enterprise needs.
Eric Metler
CPO
Eric manages daily operations, ensuring efficient service delivery and client satisfaction. With extensive experience in IT project management, he oversees technician teams and client support frameworks across multiple locations.
Questions
What IT services do you offer for small businesses?
We provide managed IT services, cybersecurity, cloud computing, business continuity, and IT consulting tailored to small businesses in Fresno and Central Valley.
Do you provide 24/7 IT support?
Yes, our security operations center monitors systems 24/7, with rapid response for critical issues and a 15-minute live-answer guarantee for support calls.
Are your services available beyond Fresno?
We serve businesses across California's Central Valley including Bakersfield, Visalia, Madera, Tulare, Clovis, and Modesto with on-site and remote support.
How do you handle cybersecurity threats?
Our layered defenses include endpoint security, network monitoring, and rapid threat response within minutes, supported by 24/7 SOC operations.
What certifications do your engineers hold?
Our team holds Microsoft, Cisco, and VMware certifications, with expertise in Microsoft 365, cloud infrastructure, and enterprise cybersecurity frameworks.
How are your pricing plans structured?
We offer flat-rate billing with no surprise fees, including proactive maintenance, support, and project work under predictable monthly invoices.
Reviews (1)
Chitika Hemphill
Sep 23, 2021
Report
If you are a woman, this is not the place to work! The owner treats women like subordinates. No one is allowed to have family issues and/or obligations and the owner would rather put employees on blast in front of others than pull the employee to the side and talk. He will act like he is pleased with you during the interview process, but once you are hired all bets are off. He shows his true colors and they are all BLACK.
