Business Details
31 Years
experience
Emergency
services
Trusted IT Services in Louisville
Advanced Business Solutions has been a trusted provider of comprehensive IT services since 1995, dedicated to empowering businesses through technology. With a team of over 100 professionals and a combined 500+ years of experience, we specialize in managed IT services, cybersecurity, and strategic IT consulting. Our proactive service model, known as the ABS Way, emphasizes customer-centric solutions, continuous improvement, and in-house expertise to ensure businesses in Louisville, KY, and beyond can focus on growth without IT constraints.Backed by a 98% customer satisfaction rate, we serve 200+ companies with 24/7 monitoring and instant remote support. Our commitment to integrity and innovation has made us the largest managed service provider in Kentucky, delivering tailored solutions that align with each client's unique needs and risk tolerance.
Services
Managed IT Services
Cybersecurity
IT Consulting
Backup & Disaster Recovery
Virtual CIO
24/7 Monitoring
Network Security
Strategic IT Planning
Technical Support
Cloud Solutions
Details
- Year established: 1995
Highlights and features
- We offer 30+ years of expertise in managed IT services.
- Our team serves 200+ businesses with 24/7 monitoring.
- We guarantee in-house, no-outsourcing technical support.
- Our 98% satisfaction rate reflects client trust.
- We provide tailored cybersecurity solutions for business growth.
What people say
Quick to resolve
Trustworthy cybersecurity
Super professional
Timely and professional
Fantastic support
Services
Managed IT Services
Our managed IT services provide continuous monitoring and maintenance of your systems, ensuring minimal downtime and maximum efficiency. We handle day-to-day operations, allowing you to focus on core business activities. With 24/7 support and instant remote resolution, our proactive approach safeguards your infrastructure and aligns technology with your growth goals.
Cybersecurity
Tailored cybersecurity solutions protect your data and systems from evolving threats. Our experts implement robust defenses, compliance strategies, and incident response plans to mitigate risks. By prioritizing your unique needs, we ensure secure operations and peace of mind in an increasingly digital landscape.
IT Consulting
Strategic IT consulting helps businesses optimize technology investments and plan for future challenges. From cloud migration to compliance governance, our advisors offer actionable insights and Virtual CIO services to align IT with long-term objectives, ensuring scalable and efficient infrastructure.
Backup & Disaster Recovery
Comprehensive backup and disaster recovery plans minimize data loss and downtime during crises. Using advanced tools like Datto, we ensure rapid system restoration and business continuity, enabling swift recovery from ransomware, hardware failures, or other disruptions.
24/7 Monitoring
Round-the-clock monitoring proactively identifies and resolves issues before they impact operations. Our engineers track system health in real time, ensuring peak performance and preemptive troubleshooting to maintain uninterrupted business workflows.
People
Mark Lewis
President & CEO
Mark Lewis founded ABS with a vision to deliver IT services centered on customer service and proactive solutions. With decades of leadership, he champions team integrity and continuous improvement.
David Lacey
VP of Operations
David Lacey oversees operations with a focus on process automation and team education. His hands-on experience across all departments ensures strategic execution and client-focused outcomes.
John Clark
VP of Sales & Marketing
John Clark leads sales with over 15 years at ABS, blending customer service expertise and tech knowledge to drive growth and client engagement.
Buck Hartlage
Service Director
Buck Hartlage directs service teams, fostering effectiveness and employee development. A 2018 chili cook-off champion, he balances technical leadership with community spirit.
Questions
What areas do you serve?
We serve businesses in Louisville, KY; Indiana; Ohio; and 15 additional states across the U.S.
Do you offer emergency IT support?
Yes, we provide 24/7 emergency IT services with instant remote resolution for urgent issues.
What sets ABS apart from other IT firms?
Our in-house expertise, proactive monitoring, 98% satisfaction rate, and client-first approach differentiate us from competitors.
How many clients do you support?
We partner with over 200 companies, including nonprofits, Fortune 500 firms, and growing enterprises.
Can you assist with cybersecurity compliance?
Yes, our tailored cybersecurity strategies address compliance requirements and protect against evolving threats.
Videos
Reviews (7)
Sandra K. Naugle
Jun 13, 2022
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I could not ask for better service than what ABS provides. They are always great at solving my problem and helping me in the best way to proceed. Since 1999 they have been my resource for anything computer related.
Joe Welsh
Apr 15, 2022
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I had some initial problems with a newer technician. Thankfully a manager stepped up and did the right thing. I have used this company before with glowing results. I will use this company again.
Garrison Cox
Apr 12, 2022
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Laptop was REALLY sluggish. Put in a ticket ABS, who serves as our outsourced IT support. Had a call within the hour with a helpful tech who helped clean up "under the hood" and did a hard reboot. Also cleared up some other minor issues I had been having. Very positive interaction. Can't think how it could have been better.
Jamie Keith
Apr 07, 2022
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Anytime I've needed assistance from ABS, they've always been right on top of it! You can feel the smile over the phone if you don't get to see them in person. They're the top of their field if you ask me:
Andrew Horras
Feb 22, 2022
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ABS does a great job supporting our business computing and IT needs. Quick response times, local people you can communicate with clearly, and competent solutions to fix the issue the first time around. As a customer, I recommend this company.
Seth York
Feb 07, 2022
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I don't know of any other company like ABS that does as good of a job being personable, communicating complex IT issues in an understandable way and seeing problems through to completion like ABS. I cannot recommend them highly enough!
Jackie Davidson
Jan 29, 2022
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ABS was very professional and are masters of their craft. They worked the problem until it was resolved.
