Business Details
22 Years
experience
Emergency
services
Your Trusted IT Partner in Twin Cities
Since 2004, Top Dog PC Services has been dedicated to simplifying IT for small businesses through consistent, high-quality technology solutions. Our team of certified professionals brings decades of combined experience in managed IT services, cloud computing, and cybersecurity, serving industries such as healthcare, manufacturing, and professional services. We prioritize client needs over sales, offering tailored recommendations that align with each business's unique goals. Our phased onboarding process ensures seamless integration, while proactive monitoring and maintenance prevent downtime. With a focus on building long-term trust, we act as a technology concierge, guiding clients through complex IT challenges.Our commitment to continuous improvement is reflected in our 24/7 system monitoring, quarterly business reviews, and investment in cutting-edge security tools. We differentiate ourselves through empathetic customer service, including a friendly helpdesk that prioritizes clear communication and rapid resolution. Our proven track record of client retention demonstrates our ability to consistently deliver reliable IT solutions that evolve with emerging threats and technological advancements.
Services
Managed IT
Cloud Solutions
Cybersecurity
CMMC Compliance
Backup & Disaster Recovery
Details
- Year established: 2004
Highlights and features
- We never oversell unnecessary technology solutions
- Our team includes Microsoft Certified Professionals with 15+ years' experience
- 24/7 proactive system monitoring and security protection
- Certified CMMC professionals guide defense contractors through compliance
- Quarterly business reviews ensure ongoing alignment with client goals
Associations and certifications
- Microsoft
- CISSP
- CMMC
What people say
Reliable IT support
Proactive security
Tailored solutions
Rapid resolution
Expert team
Services
Managed IT Services
Our comprehensive managed IT services provide continuous monitoring, maintenance, and support for business technology infrastructures. With proactive system management and 24/7 monitoring, we ensure optimal performance while minimizing downtime. Our certified technicians handle everything from network security to software updates, allowing businesses to focus on core operations without IT disruptions.
Cloud Solutions
We deliver customized cloud computing solutions that enhance business flexibility and security. Our services include Office 365 implementation, private hosting, and unified communication systems. By migrating infrastructure to secure cloud environments, we help organizations reduce hardware costs while maintaining data accessibility and protection through industry-leading cloud platforms.
Cybersecurity Services
Our layered security approach protects businesses from evolving cyber threats through endpoint protection, email security, and vulnerability management. We offer SOC services, dark web monitoring, and security awareness training to create comprehensive defense strategies. Certified professionals implement solutions that balance robust protection with operational efficiency for small to mid-sized organizations.
CMMC Compliance
We guide defense contractors through CMMC certification requirements with tailored compliance solutions. Our certified professionals conduct security assessments, implement necessary controls, and prepare organizations for audit readiness. This specialized service ensures defense industry clients meet Department of Defense cybersecurity mandates while strengthening overall security posture.
Backup & Recovery
Our backup and disaster recovery solutions safeguard critical business data through automated, geographically redundant storage. With high-speed recovery capabilities and verified backup integrity, we ensure business continuity during system failures. We develop customized recovery plans that minimize data loss and downtime for organizations across multiple industries.
People
Joe Malmberg
President
With over 15 years in IT, Joe Malmberg leads Top Dog PC Services as President. A Microsoft Certified Professional and GIAC Security Essentials holder, he specializes in strategic technology initiatives and network security. Joe founded the company in 2004 with a vision to simplify IT for small businesses through reliable, client-focused solutions.
Jordon Darling
Vice President
Jordon Darling brings 20 years of IT leadership experience as Vice President. Certified in CISSP, CMMC, and Microsoft technologies, he focuses on cybersecurity strategy and compliance solutions. His expertise in virtual CISO services helps organizations strengthen security frameworks while meeting regulatory requirements across various industries.
Paul Nelson
Service Manager
Paul Nelson manages Top Dog's helpdesk team with 12 years of systems administration experience. Proficient in Microsoft products and SQL development, he ensures exceptional service delivery through effective team leadership. His technical expertise contributes to maintaining high client satisfaction rates for IT support operations.
Questions
What industries do you specialize in?
We serve healthcare organizations, manufacturing facilities, engineering firms, professional services, and legal practices throughout the Twin Cities area.
Do you offer 24/7 IT support?
Yes, our managed services include 24/7 system monitoring and emergency response capabilities to minimize business disruptions.
Are you CMMC certified?
We have Certified CMMC Professionals on staff to help defense contractors achieve and maintain CMMC compliance.
How do you handle data security?
Our security approach combines endpoint protection, email security, vulnerability scanning, and staff training to create layered defense strategies.
What's included in managed IT services?
Our managed services cover network monitoring, software updates, security maintenance, and helpdesk support tailored to business needs.
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Reviews (2)
Evan Molin
May 05, 2020
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Nothing but good things to say about Top Dog PC Services. They can always come up with a collaborative solution to our IT needs. Jim is a brilliant professional with immense knowledge in all things information security and technology.
Marty Stanchfield
Feb 25, 2019
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Top Dog offers great service and they've always had a solution for our IT questions and problems. The whole team is top notch and great to work with.
