Business Details
33 Years
experience
Emergency
services
Your Trusted IT Partner in New York, NY
Genius Computer Solutions has been a trusted partner for small businesses in New York City since 1993. Our mission focuses on demystifying technology to help clients maximize efficiency and achieve competitive advantages. With over 30 years of combined experience, our certified network engineers deliver proactive IT support, managed services, and strategic consulting tailored to each client's unique needs. We prioritize long-term relationships through transparency, reliability, and a commitment to resolving complex technical challenges.Our team's expertise spans server maintenance, network security, data recovery, and disaster recovery planning, supported by partnerships with leading technology providers. Client satisfaction is maintained through annual feedback surveys and customized service plans. Recognized for rapid response times and exceptional service, we have supported diverse industries including law firms, financial institutions, and non-profits through critical transitions and daily operations.
Services
IT Support
Computer Networking
Data Recovery
Managed IT Services
Network Security
Server Maintenance
Technology Consulting
Computer Repair
Cloud Services
Office Relocation
Details
- Year established: 1993
Highlights and features
- Certified engineers with 30+ years of NYC IT experience
- Four-hour guaranteed response time for contract customers
- Proactive network monitoring and security management
- Customized solutions for law firms, financial institutions, and non-profits
- Award-winning disaster recovery planning expertise
What people say
Quick and helpful technicians
Instrumental during crisis recovery
Professional and reliable service
Exceptional problem-solving skills
Proactive maintenance prevents issues
Services
IT Support
Our IT support services provide comprehensive technical assistance for servers, computers, and network systems. With certified engineers available 24/7, we offer both remote and onsite troubleshooting for hardware failures, software issues, and network connectivity problems. Our proactive maintenance plans include regular system monitoring, security updates, and performance optimization to prevent downtime and ensure smooth operations for businesses of all sizes.
Computer Networking
Specializing in local and wide area network design, installation, and maintenance, our services cover everything from office cabling to secure internet access. We implement robust network security measures, including firewalls and data encryption, while supporting office relocations and expansions. Our engineers handle network infrastructure for businesses requiring reliable connectivity between multiple locations and secure data transmission across distributed teams.
Data Recovery
We specialize in recovering lost data from failed hard drives and compromised systems. Our technicians use advanced tools to retrieve critical business information while maintaining strict confidentiality. The service includes diagnostic evaluation, recovery attempts for physically damaged drives, and data migration to secure storage solutions. Clients receive detailed reports on recovery progress and recommendations for preventing future data loss through improved backup strategies.
Managed IT Services
Our managed IT services function as an offsite IT department, providing continuous system monitoring and maintenance. This includes proactive patch management, security updates, and performance optimization for servers and workstations. We offer customizable service packages with guaranteed response times, remote access capabilities, and comprehensive vendor management to handle hardware replacements and software licensing requirements for growing businesses.
Network Security
We implement comprehensive network security solutions to protect against unauthorized access and cyber threats. Services include firewall configuration, intrusion detection systems, and data encryption protocols. Our security audits identify vulnerabilities in existing infrastructure while our ongoing monitoring detects suspicious activity in real-time. We provide tailored security strategies that balance protection with operational efficiency for businesses handling sensitive client information.
Questions
What IT services do you offer for small businesses?
We provide comprehensive IT support including network management, server maintenance, cybersecurity, data recovery, cloud services, and technology consulting tailored to small businesses.
How quickly do you respond to service requests?
Contract customers receive guaranteed four-hour response times, with typical eight-hour response for non-contract clients. Emergency services are available 24/7.
Do you support both Windows and Mac systems?
Yes, our technicians support all major platforms including Windows, macOS, and various server environments like Microsoft Exchange and SQL.
Can you help with office computer network setup?
We design, install, and maintain local area networks with cabling, wireless access points, and secure internet connectivity for offices of all sizes.
What security measures do you implement for business networks?
We deploy firewalls, data encryption, intrusion detection systems, and regular security audits to protect against unauthorized access and cyber threats.
Do you offer remote IT support services?
Yes, our managed IT services include remote monitoring, troubleshooting, and software updates to maintain system performance without onsite visits.
Reviews (2)
Marianna B.
Aug 31, 2013
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Excellent service! I dropped off my printer late in the afternoon and it was fixed and ready for pick up within 24 hours. Convenient office location and friendly, professional staff. Would highly recommend them for business or individual customers.
Lourdes M.
Jan 05, 2013
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I loved working with Genius Computer Solutions because no job is too small for them, and even a small job from a private consumer (no business involved) was handled with the utmost efficiency and professionalism. I needed help with a personal desktop and my son's laptop and wrote Frank one e-mail. Although he did not know me from Eve, his response was almost immediate and within a couple of days he had a technician at my home who completed the job in a couple of hours.
I was referred to them by my "personal IT guy" who was like a son to me. When he moved away from the New York area, I thought I was going to die (technologically). I have found new life with Genius Computer Solutions.
I was referred to them by my "personal IT guy" who was like a son to me. When he moved away from the New York area, I thought I was going to die (technologically). I have found new life with Genius Computer Solutions.
