Business Details
27 Years
experience
Emergency
services
Your Trusted Computer Repair Experts in NYC
LaptopMD has been a trusted leader in computer and device repair services since 1999, serving New York City and surrounding areas. Our team of certified engineers specializes in component-level repairs, data recovery, and same-day service, prioritizing customer satisfaction through transparent pricing and free estimates. Unlike big-box retailers, we focus on repairing rather than replacing components, saving clients time and money while maintaining a 4.5-star reputation through consistent quality and expertise. With a commitment to innovation and customer-centric solutions, we operate three locations and adhere to strict data security protocols, including SSAE standards and HIPAA compliance. 
Services
Laptop Repair
Smartphone Repair
Data Recovery
Desktop Repair
iMac Repair
Tablet Repair
Server Repair
VoIP Installation
Custom Backplates
Details
- Year established: 1999
Highlights and features
- We offer free estimates while you wait with no hidden fees.
- Our certified engineers provide same-day or next-day repairs on most devices.
- Specializing in component-level repairs to save customers money.
- We recover all your data with a 75% industry-leading success rate.
- Open late six days a week for customer convenience.
What people say
Fastest repair ever
Great job
Convenient location
Friendly staff
Same-day service
Services
Data Recovery
LaptopMD specializes in recovering lost data from hard drives, SSDs, RAID systems, and portable devices. Our engineers use advanced tools and a Class 100 Clean Room to retrieve files, photos, and critical business data. With a 75% success rate, we handle physical damage, logical errors, and encryption issues while adhering to strict confidentiality protocols.
Laptop Repair
We repair all laptop brands, including Apple, Dell, and HP, with expertise in trackpad, screen, and motherboard issues. Our component-level repairs avoid costly replacements, and we offer temporary fixes to keep devices functional during part orders. Same-day service is available for 60-70% of cases.
Smartphone Repair
Our technicians repair smartphones, including iPhone screen replacements, battery issues, and water damage recovery. We use premium parts and provide fast turnaround times, often completing repairs in under 30 minutes. Discounts are available through promotional vouchers.
Server Repair
LaptopMD addresses server hardware failures, RAID configurations, and network storage issues. Our team handles enterprise-grade systems, including NAS and SAN devices, ensuring minimal downtime for businesses. We support brands like Western Digital and EMC with expert diagnostics and repairs.
VoIP Installation
We install and maintain VoIP systems for businesses, optimizing communication infrastructure. Our services include setup, troubleshooting, and integration with existing networks, ensuring reliable and scalable solutions for modern office environments.
People
Arthur Zilberman
Founder
Arthur transitioned from Wall Street IT roles at JP Morgan Chase to teaching technology. He holds A+, MSCE, and CCNE certifications and specializes in network management and computer instruction.
Matt Ham
Chief Financial Officer
Matt oversees operations with a Columbia engineering background. Certified by Dell, he focuses on business development and manages LaptopMD+'s financial strategy.
Zoltan Kovacs
Lead Technician
Zoltan leads hardware repairs with a B.S. in Engineering and certifications in data recovery. He excels in Mac repairs and troubleshooting complex issues.
Milan Popovi
Senior Technician
Milan specializes in hardware repair and network maintenance. Certified in A+ and Microsoft Visual Studio, he manages junior technicians and customer support.
Pablo Zauzich
Onsite Repair Specialist
Pablo handles iPhone and computer repairs with expertise in data recovery and A/V installations. Certified in A+ and Net+, he provides reliable onsite support.
Questions
What services does LaptopMD offer?
We repair laptops, smartphones, tablets, desktops, and iMacs, along with data recovery and VoIP system installations.
Do you provide same-day repairs?
Yes, 60-70% of repairs are completed same-day with free estimates and transparent pricing.
Are your technicians certified?
Our team holds certifications like A+, MSCE, and CCNE, ensuring expert-level repairs and data recovery.
Do you handle business data recovery?
Yes, we specialize in server and RAID recovery with expedited services to minimize business downtime.
What payment methods are accepted?
We accept major credit cards and offer discounts through promotional vouchers for select services.
Is data recovery guaranteed?
We operate under a 'No Data - No Charge' policy, with a 75% industry-leading success rate for recoveries.
Reviews (6)
Mario Gomez
Jun 11, 2022
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Great service! Can't believe my laptop was in such bad shape battery changed and new! Thank you guys!
Margaret Liu Clinton
Jun 09, 2022
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What an outstanding service. I called Laptop MD when I accidentally damaged a MacBook Air screen at work. I needed to find an affordable, professional, and quick place for repair. Don't waste your time with the Apple store - the costs are comparable but here, there's no line. Kevin was extremely helpful in asking me about model number, and offering an estimate and timeline immediately. They delivered on time and the notifications were excellent. HIGHLY recommend.
Peter Profesta
May 25, 2022
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The technician always fixes my laptop or desktop fast and it works fine without any issues. I highly recommend them. I've been coming to them for years. They also have good hours. I wouldn't go somewhere else. I'm not even trying to fix a computer myself anymore. I come here instead.
Sayhennix
May 11, 2022
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I came into the shop and had my hard drive recovered the same day. Very Professional and quick response. Highly recommend for quick or more in-depth repairs
Philip Ben
Apr 08, 2022
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Apart from the speed with which they fixed my laptop, they were able to update me via text messages and email about the status of the parts they ordered for my PC. Really transparent and trustworthy people.
Dan Martinez
Mar 24, 2022
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I came to Laptop MD very worried about my desktop and a lot of contents that was not backed up. It was stuck in a Bios boot loop and would not let me into the OS. I tried a lot of things I saw online but nothing worked for me. I called them and spoke with Kevin, who was awesome, and reassured me that they would be able to work on it. Not only were they fast, but they were able to recover all of my data from my corrupted drive.
I had a lot of valuable files, sentimental and work related, and I was ecstatic to hear that they were able to save all of it. It costs to get good service but I don't mind when they do a good job! Thanks LaptopMD
I had a lot of valuable files, sentimental and work related, and I was ecstatic to hear that they were able to save all of it. It costs to get good service but I don't mind when they do a good job! Thanks LaptopMD
