Business Details
Emergency
services
Your Trusted Partner for IT Support and Device Repair in Tucson
With extensive experience in the tech support field, I have recently established my own company, aiming to deliver dependable and reasonably priced solutions for various tech-related needs. From repairing computers to mounting TVs, my services cover a wide range, all intended to simplify technology and make it accessible to everyone.I am particularly committed to assisting seniors in becoming comfortable with their devices, providing gentle and practical training sessions to help them gain confidence in using technology. My standard service charge is $65 per hour, and I am always willing to assist with any tech-related issues, regardless of their complexity or scope.
Services
Computer Repair
Device Support
Malware Removal
TV Installation
Networking
Printer Setup
Smart Home Security
Data Backup
Virus Removal
Wi-Fi Optimization
Served areas
- Tucson, Oro valley and Saddlebrooke area
Highlights and features
- We offer same-day service for urgent tech issues
- Our team provides transparent pricing with no hidden fees
- We serve homes without requiring device transportation
- We support over 10 device categories including smart home systems
- Our technicians undergo background checks for client safety
Payment methods
- Cash
- Debit cards
- Credit cards
What people say
Kind and patient
Fast and friendly
Understands seniors
Clean installations
No hidden fees
Services
Computer Repair
Our computer repair service addresses hardware failures, software issues, and performance problems for Windows and Mac systems. We perform component replacements, system restores, and data recovery while explaining technical details in easy-to-understand terms. All repairs include a basic system tune-up to optimize performance and prevent future issues.
Malware Removal
We eliminate viruses, ransomware, and other malicious software from infected devices using industry-standard tools and manual threat hunting techniques. Our process includes security patching, firewall configuration, and user education to prevent reinfection. We guarantee complete malware eradication or provide a full refund.
TV Installation
Professional wall-mounting service for flat-screen TVs ensures secure installation with hidden cable management. We configure smart features, streaming apps, and audio systems while providing personalized training. Our service includes leveling adjustments and bracket replacements for optimal viewing angles.
Networking
We optimize home and office networks through router configuration, mesh system installation, and wired Ethernet solutions. Our experts troubleshoot connectivity issues, improve signal strength, and implement security protocols. We also set up printer sharing and device synchronization across networked systems.
Device Support
Comprehensive support covers smartphones, tablets, printers, and smart home devices. We assist with software updates, app installations, and hardware troubleshooting. Our technicians provide personalized training sessions to improve digital literacy, particularly for senior users needing patient guidance.
Questions
What are your service rates?
Our standard rate is $65 per hour with a $45 minimum charge. We always explain costs before starting work and guarantee no surprise fees.
Do you fix both Apple and Windows devices?
Yes, we support all major platforms including Mac computers, iPhones, Android devices, and Windows PCs with specialized repair options.
Can you help with smart home devices?
We install and troubleshoot smart security systems, video doorbells, smart thermostats, and home automation hubs from major brands.
Are your technicians qualified?
Our team includes certified professionals with 10+ years average experience. All technicians undergo background checks and continuous technical training.
What service areas do you cover?
We serve Tucson, Oro Valley, and Saddlebrooke with on-site visits. Contact us for specific location verification before scheduling.
Reviews (2)
Ginny Berkey
Jan 18, 2025
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Tyler has been my computer-go-to for three years and has done a superb job each time. As a former teacher in the Apple Classroom of Tomorrow, I highly recommend his service. He is prompt and efficient.
Susan Calder
Jan 06, 2025
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We were having issues with our HP Printer. I posted my printer issues on Next Door. A woman responded that Tyler from Engle Energy could help us. We are so happy we took her suggestion and contacted Tyler. He came out the next day. Fixed our problem, then checked our laptop to make sure we could print. He took the time to examine the laptop and correct potential problems. Tyler is knowledgeable, personable, and thorough. He deserves *****+.