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KC Computer KC Computer
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Business Details
27 Years
experience
Your Trusted IT Partner in Bartlett, TN
KC Computer is a family-owned business that has been serving the Bartlett community for over 24 years. Our commitment to exceptional customer service, technical expertise, and competitive pricing has established us as a trusted local provider. We specialize in computer sales, repairs, and IT support for both residential and business clients. Our team prioritizes clear communication, offering free estimates and completing most repairs within 24 hours. We provide in-store, remote, and residential services to accommodate diverse customer needs.

Our offerings include virus removal, data recovery, custom computer builds, and secure backup solutions. We partner with Acima Leasing to provide flexible payment options and offer 3-year warranties on new equipment. Our technicians deliver personalized training sessions and ethical recycling services. We maintain transparency through upfront pricing and no hidden fees. Our long-standing reputation reflects our dedication to solving technical challenges while prioritizing customer satisfaction.
Services
Computer Repairs IT Support Data Recovery Custom Builds Remote Services Virus Removal Computer Sales Backup Solutions Tech Training Recycling Services
Details
  • Year established: 1999
Highlights and features
  • We are a family-owned business serving Bartlett for over 24 years
  • We provide free estimates with no obligation for all repair services
  • Our technicians offer clear explanations without technical jargon
  • We combine computer sales, repairs, and IT support under one roof
  • We complete most repairs within 24 hours with competitive pricing
What people say
Prompt, precise service Knowledgeable technicians No tech jargon Reasonable pricing Honest business practices
Website
Services
Computer Repairs
We offer comprehensive computer repair services with most issues resolved within 24 hours. Our technicians handle hardware failures, software problems, and performance optimization. Free diagnostics help customers understand repair costs before any work begins. Services include in-store, remote, and residential options for convenience.
IT Support
Our IT support services cater to businesses of all sizes. We provide network security, server implementation, and end-user training. Onsite and managed services ensure continuous operation for Memphis-area companies. Our expertise covers infrastructure audits and technology implementation aligned with business goals.
Data Recovery
We specialize in retrieving data from damaged storage devices. Our technicians use advanced tools to recover files from failed hard drives and solid-state drives. The service includes diagnostics to assess recovery feasibility and secure handling of sensitive information during the process.
Custom Builds
Our custom computer builds meet specific gaming and business requirements. Customers collaborate with technicians to select components matching their performance needs. We offer warranty coverage and technical support for all custom-built systems, ensuring optimal functionality from day one.
Remote Training
Remote training sessions help users master software applications and operating systems. Our technicians provide personalized instruction on topics ranging from basic computer use to advanced business applications. Sessions accommodate individual learning paces with practical, hands-on guidance.
Questions
Do you offer free diagnostics for computer repairs?
Yes, we provide free estimates for all repair services before any work begins.
Can I get same-day computer repairs?
Most simple repairs complete within 24 hours, with express options available for urgent needs.
Do you provide IT services for businesses?
Yes, we offer onsite and managed IT services including network security and server implementation.
Are financing options available for computer purchases?
We partner with Acima Leasing to offer flexible payment plans with no credit checks required.
Do new computers come with warranties?
All new computers include 3-year warranties covering parts and labor.
Can you help with data recovery from damaged devices?
Yes, we specialize in recovering data from failed hard drives and other storage media.
Videos
Reviews (20)
Jill Mitchell
Jun 19, 2022 Report
I recently took my Dell Computer to kc computers as the geek squad could not fix it and told me to buy a new one. So Russ fixed it, cleaned it up, and it works beautifully. Dont know why I waited so long. He is very professional and knows his business, I would recommend this business to anyone.
Tommy
Jun 11, 2022 Report
Best computer place around town. They always have a smile on their face, are always willing to help, and give advice about all things computer related.
Aidan Gillespie
Jun 11, 2022 Report
Very good customer service, was able to answer every question i had. Definitely will come back and shop there again.
Julie Graham
Jun 08, 2022 Report
I was in a pure panic when my computer wouldn't even turn on. They fixed it on the spot and I walked out relieved and happy!
D. Hanson
Apr 09, 2022 Report
The customer service is out of this world. They helped me choose a great laptop as a gift for my son.
Donna Cash
Apr 04, 2022 Report
I couldn't have asked for better service Russ, the owner, is so knowledgeable and patient. I will continue to support him and you should go see him too for your computer needs from retail to repairs!
Renesha Madison
Nov 27, 2021 Report
I broke my laptop charger inside of my work computer while working remotely and this placed helped me out in a time of desperation! I am so thankful. The problem was fixed quickly and the owner was extremely kind. Thank you so much!
Atredivum
Aug 26, 2021 Report
Have been doing business there longer than i can remember! At first it was because they were close and convenient, but now i will happily drive across town if their services are needed. The only thing that could be an issue for you is sometimes their ready built inventory is sometimes low, but this has always been overlooked because the quality and pricing on what they sell is always superb. And ive never given them a question they cant answer. Incredibly helpful group of folks
Tia Cain
Aug 03, 2021 Report
Nice clean store, workers are very knowledgeable about computers and they were very nice. would recommend for your computer problems
Vicki Grandberry
Jul 14, 2021 Report
I call there on Friday to ask some questions about my laptop. He answered a few of them and was supposed to check on something for me and hung up in my face. Well they will not be getting my business.
Christine Byars
Jun 29, 2021 Report
Excellent service. Friendly and they take time to explain things in a way that you can understand. No tech talk.
Angie Broadway
Jul 27, 2020 Report
Jackson & Thomas were super helpful answering all our questions. We have been a satisfied customer of KC Computers since 2000. 20 years of honest hardworking people. The owner has a gift for hiring the most knowledgeable people.
Frank
Oct 07, 2019 Report
If there is a better place to purchase a new or refurbished computer or go for repairs within 200 miles I want to know about it. Always prompt, precise, knowledgeable, respectful and reasonably priced. Great customer service is hard to find today, and they have it. I will go no where else. for my computer needs.
Hunter E.
Jul 25, 2019 Report
I have been to KC with several unrelated issues. I have always been treated very fairly. I will be buying a replacement laptop and am going to check with KC first. I probably will not need to look any further.
Mason S.
Feb 28, 2019 Report
Best in the damn business so helpful and prices were great they were so patient and very knowledgeable
Gmcjetpilot
Nov 09, 2018 Report
Great store and staff. Very friendly, knowledgeable. They have great prices on used computers starting at $150 to higher end used computers starting at $350. They really helped me out with my cable issue, and I appreciate the kindness. 5 Stars for sure.
Brian Bouler
Jul 21, 2017 Report
Fast friendly repair. Fair pricing. Knowledgeable owner and staff. I'm kind of shocked at the bad reviews I've seen here. I'm a computer guy but don't have time to deal with some tedious things. (cable routing, swapping out power supply etc.) I've used KC computers a few times and always been 100% satisfied with both the service and communication.
Evan F.
Dec 31, 2016 Report
This is one terrific computer repair business. After being ripped-off in the past by other repair businesses in town, I was a little gun-shy to take my 10-year old HP computer running Vista. But within a few minutes they diagnosed the problem correctly, and got it back to me within 24 hours. All at an extremely fair and reasonable price. I've been gouged before, so I was expecting the worst, but this business restores my faith in humanity. (Well mostly)
Richard C.
Apr 28, 2015 Report
Had my hard drive go bad in my laptop computer. I purchased a new hard drive from a local retailer only to find out the replacement was beyond my capability. KC Computers agreed to install the new hard drive even though it wasn't purchased from them. I dropped my laptop off mid-afternoon & it was ready in just a few hours. It works flawlessly. I use my laptop extensively & it is essential for my day-to-day business. I never missed a beat. I HIGHLY recommend KC Computers!
Mike R.
Apr 05, 2013 Report
Had them increase the memory in my computer. Great staff, very knowledgeable. Service was quick and reasonable. I will definitely use them again.