Business Details
24 Years
experience
Emergency
services
Your Trusted IT Partner for Managed Services in New Jersey
Integrated Computer Services has been a trusted name in IT consulting and managed services for over two decades. Founded in 2002, we specialize in delivering tailored technology solutions for small and medium-sized businesses across New Jersey and beyond. Our team of 25 certified professionals provides 24/7 white-glove support, proactive cybersecurity measures, and comprehensive IT infrastructure management. With industry certifications including Microsoft Silver Partner status and SOC II compliance, we combine technical expertise with personalized service to ensure business continuity. Our focus on innovation and client satisfaction has earned us a 99.5% client retention rate and over 10,000 endpoints under management.
Services
Managed IT Services
Cybersecurity Solutions
Cloud Computing
Network Infrastructure
Disaster Recovery
Compliance Management
Technical Support
Server Installation
Vendor Management
Security Training
Served areas
- New Jersey
Details
- Year established: 2002
Highlights and features
- We provide 24/7/365 US-based technical support with 15-minute average emergency response
- Our team includes 25 certified IT professionals with 10-year average tenure
- Proactive cybersecurity monitoring detects threats before they cause damage
- 99.5% client satisfaction rate from over 22 years of continuous service
- Custom-tailored solutions maintaining 100% system uptime and security compliance
Associations and certifications
- Microsoft Silver Certified Partner
- SOC II Certified
- Better Business Bureau A+ Rated
What people say
Quick to respond
Competent and professional
Excellent insight
Peace of mind
Best IT experience
Services
Managed IT Services
Our comprehensive managed IT services provide continuous monitoring and maintenance of business technology infrastructure. With 24/7 support, proactive cybersecurity measures, and guaranteed response times, we help companies maintain maximum system uptime and operational efficiency. Our team of certified professionals handles everything from server management to network optimization, allowing businesses to focus on core operations while we ensure their IT systems remain secure and up-to-date.
Cybersecurity Solutions
We offer enterprise-grade cybersecurity protection through multi-layered defense strategies including zero-trust architecture and 24/7 threat monitoring. Our services include security risk assessments, compliance management, and employee training programs that help businesses prevent data breaches. With dedicated security operations center support and regular vulnerability scans, we ensure client data remains protected against evolving cyber threats while maintaining compliance with industry standards like HIPAA and CMMC 2.0.
Cloud Computing
Our cloud computing solutions deliver scalable infrastructure and enhanced business continuity through virtual desktop hosting and remote data backup. We implement private cloud environments that reduce hardware costs while improving system performance and accessibility. With secure cloud migration services and ongoing management, businesses gain flexible IT resources that grow with their needs while maintaining enterprise-level security and compliance standards across all cloud operations.
Disaster Recovery
Our disaster recovery solutions protect businesses from data loss through automated backup systems and rapid recovery protocols. We implement redundant storage architectures and conduct regular testing to ensure business continuity during unexpected outages. With secure cloud backups and on-site BDR devices, we guarantee minimal downtime and immediate restoration of critical business operations following any technical catastrophe or cyberattack.
Technical Support
We provide comprehensive technical support with unlimited helpdesk access and guaranteed response times. Our US-based engineers offer remote assistance and onsite visits for hardware/software issues, network troubleshooting, and system maintenance. With 24/7 availability and expert problem resolution, our support services ensure minimal disruption to daily business operations while maintaining optimal IT system performance across all locations.
People
Mike Cardella
CEO and Founder
With over 20 years of experience in IT consulting and network management, Mike established Integrated Computer Services in 2002. He brings extensive expertise in developing IT strategies and cybersecurity solutions for small and medium businesses. Mike leads a team of certified professionals dedicated to delivering innovative technology solutions that enhance business efficiency and security.
Questions
What types of businesses do you serve?
We specialize in supporting small to medium-sized businesses across various industries including healthcare, legal, finance, manufacturing, and non-profits.
Do you offer 24/7 emergency IT support?
Yes, we provide 24/7/365 technical support with guaranteed response times of 30 minutes or less for critical emergencies.
How do you handle cybersecurity threats?
Our security team continuously monitors networks, performs regular vulnerability scans, and implements proactive defense strategies to prevent and mitigate cyber threats.
Are you compliant with industry security standards?
Yes, we maintain SOC II certification and help clients achieve compliance with HIPAA, CMMC 2.0, NIST, and other regulatory frameworks.
What service areas do you cover?
We primarily serve New Jersey with additional coverage in New York, Pennsylvania, and Florida metropolitan areas.
Can you help with cloud migration?
Yes, our experts provide complete cloud migration services including planning, implementation, and ongoing management of cloud infrastructure.
Videos
Reviews (11)
Janeice Jennings
Mar 10, 2022
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Chase C. Was extremely helpful and efficient. He resolved a computer shared drive issue I had for months in less than 30 minutes. Anytime I call I will be asking for him right away. Seriously he was very knowledgeable and polite. I appreciate all of your help and the entire ICS team
Delric Admin
Apr 04, 2021
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We are so happy with our services we are getting from ICS. The staff Christian, Jonathon, Daniel, Alan, Mazzy, Steve, Mike are always very patient, professional and up on what is necessary for our company to function at the highest level. Glad we made the move to this company
Brittany Chery
Aug 16, 2020
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I work with many of the employees at ICS - all respond almost immediately, are more than happy to help/develop plans/share ideas. They have an awesome group with many different knowledge points!
Ranganathan Acharya
Jan 25, 2020
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The guys at ICS are extremly fast to respond to any problems or concerns we may have with out IT needs. ICS is a competent and supportive company. They provide a great service and take the pain out of IT for us. Thanks you.
Denise Homeijer
Oct 02, 2019
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Our company has been a client of ICS for approximately 6 years now and I have to say they are by far the most outstanding IT company to work with. Mazzy, John, and the rest of the team, always go above and beyond to help us with any problem - big or small. They respond immediately and are always professional, courteous, and personable. I would highly recommend that anyone use this company!
Alvaro Gomez
Aug 17, 2019
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I've had the pleasure of working with ICS for the past few years and they have not only been our support group, but true partners in helping us run an efficient operation. Our team can always count on them to keep us running effectively and always with the highest level of professionalism and response time. Great job ICS!
Rodger Hardy
Apr 16, 2019
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I could not be more pleased with the tech support provided by Mazzy who works with this company. He is extremely knowledgeable and handles every problem sent to him in a very timely and proficient manner. He is definitely an asset to this great company! I would highly recommend using Integrated computer services for all your technical support needs.
Glorisa Catala
Jun 23, 2018
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ICS (Integrated Computer Services) is one of the best IT support companies we have ever experienced. Their representatives are patient, professional and most of all knowledgeable. They are extremely efficient, savvy, prompt, transparent, and very reasonable. As a company, we could not ask for anything better! I recommend them all the way!
Michael Gorney
Jun 04, 2018
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The ICS technical support engineer that assisted my company with our recent IT issues was Humberto Acosta. Humberto was extremely professional and knowledgeable. He resolved the computer problems we were experiencing quickly and completely. I will definitely trust ICS with our IT support needs and would highly recommend them.
Gary Smerillo
Jan 01, 2018
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The team at ICS has always been quick to respond to any issue we may have had with out IT services. They provide competent and professional support with calmness and understanding when the issue at hand is usually stressful for our small company. They provide a great peace of mind.
Linda Modugno
Apr 29, 2017
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Our company has been working with ICS for 4+ years, and we constantly have had positive experiences with them. All ICS staff are wonderful! We are a fast growing company and always in need of technical support and they are always there to help, and most importantly are very patient with everyone. They respond to our requests in a timely manner and are able to fix the problem remotely. I personally feel that they deserve five stars in customer service and - expertise. I would like to give special thanks to Humberto Acosta; Jake Blakely; Orlando Gomez and the rest of the team - and look forward to continue working with their team.