Business Details
4 Years
experience
Emergency
services
Your Trusted IT Partner for Web Solutions
Founded in 2022, MCC-WEB is a technology solutions provider dedicated to delivering expert technical support and web development services. With over a decade of specialized experience in WordPress backend systems and modern web technologies, we combine deep technical expertise with practical problem-solving to address complex digital challenges. Our team holds industry-recognized certifications including CompTIA and Microsoft Technology Associate, ensuring we maintain the highest technical standards. We specialize in secure remote support using 256-bit encryption protocols, website optimization, and custom plugin development for businesses worldwide. Our commitment to transparency is demonstrated through clear billing practices, guaranteed data privacy, and a 30-minute minimum service commitment that ensures efficient resolution times. We maintain strict ethical standards by never selling client data and providing detailed post-service documentation for every engagement.
Services
Web Design
WordPress Support
Remote Assistance
Code Cleanup
Plugin Development
Details
- Year established: 2022
Highlights and features
- We have 10 years of specialized WordPress backend support experience
- Our team holds industry-recognized CompTIA and Microsoft certifications
- We use 256-bit encrypted connections for secure remote sessions
- Transparent billing with detailed post-service documentation
- We guarantee data privacy with strict no-sharing policies
Associations and certifications
- CompTIA
- Microsoft Technology Associate
- Project Management Professional
What people say
Technical expertise
Quick response
Clear communication
Secure processes
Effective solutions
Services
Remote Support
Secure remote technical support using 256-bit encryption protocols. Our certified technicians resolve system issues, perform software updates, and troubleshoot connectivity problems through encrypted sessions. Businesses benefit from immediate access to expert help without compromising data security. Sessions include pre-work analysis, live troubleshooting, and post-service documentation.
Web Design
Custom website design and theme implementation services. We specialize in modernizing digital presences through responsive layouts, optimized code structures, and user-friendly interfaces. Clients receive tailored design solutions that enhance brand visibility while maintaining technical performance standards. Our process includes theme installation, layout customization, and cross-browser compatibility testing.
WordPress Support
Comprehensive WordPress maintenance and development services with 10 years of specialized expertise. We handle plugin installations, security updates, database optimizations, and custom theme modifications. Businesses gain reliable backend support for content management systems, ensuring smooth operation and enhanced functionality through regular performance tuning and security audits.
Code Cleanup
Malware removal and code integrity restoration services for compromised websites. Our technicians identify and eliminate malicious code injections, restore clean backups, and implement security measures to prevent future attacks. Clients receive detailed reports documenting the cleanup process and recommendations for maintaining website security through regular maintenance protocols.
Plugin Development
Tailored WordPress plugin creation to extend website functionality. We develop custom tools that integrate with existing systems, automate workflows, and enhance user experiences. Businesses benefit from unique digital solutions that address specific operational needs while maintaining compatibility with core platform requirements through rigorous testing and documentation.
People
Matt Higgins
Founder & Lead Technician
Certified technology expert with 10 years of WordPress development experience. Specializes in secure remote support, website optimization, and custom plugin development for global clients.
Questions
What remote support options are available?
We offer secure 256-bit encrypted remote sessions with certified technicians available by email scheduling.
How are support sessions billed?
Remote support costs $2 per minute with a 30-minute minimum, covering all pre- and post-session work.
Do you provide website security services?
Yes, we specialize in malware removal, code cleanup, and implementing security measures for compromised websites.
What WordPress services do you offer?
We provide plugin development, theme customization, performance optimization, and ongoing maintenance for WordPress sites.
How quickly can I get technical help?
Submit an email ticket and we'll respond with available time slots for immediate remote assistance.
Do you work with international clients?
Yes, we provide remote support services to businesses worldwide through secure digital connections.